Network Engineer

OBJECTIVE: Seeking a challenging position as a Network Engineer or Network Administrator.

AVAILABILITY: Full-time / Contract-to- Hire job

SALARY: Negotiable

EDUCATION: CCNA (Cisco Certified Network Associate) #CSCO11194845

CCNP (Cisco Certified Network Professional) #CSCO11194845

DBA in Oracle8.0 (Linux), Intellisoft Tech, Irving, Texas

Internet developer (Java, HTML, Java Script and ASP), Intellisoft Tech, Irving, Texas

Diploma in Computer Programming, SVS COMPUTERS, INDIA

Diploma in Client Server applications, RADIANT SYSTEMS INC. Dallas, Taxes

B.E. (B.S.) in Electrical Engineering (1st Class), R.D.University, Jabalpur, INDIA

DATABASES & LANGUAGES:

Oracle 7.3 & 8.0, SQL*Menu, SQL*Plus, PL/SQL, Visual Basic 4.0, 5.0, 6.0

(Fortran77 language), MS SQL server 7.0, SQL Base 7.0

OPERATING SYSTEMS & TOOLS: Windows 95, Windows NT, UNIX (Linux), Windows 98, Windows 2000 , Windows XP, Windows Vista, HP Open

View/ SMARTS (AT&T-SBC customized), Visio,

RELATED EXPERIENCE: Passed Cisco Certified Network Associate (CCNA) exam self-study.

OSPF, EIGRP, BGP, QOS, Cisco IOS, ATM, Frame Relay, MPLS.

Passed the CCNP with self study.

3 + year strong extensive Network LAN/WAN experience (equivalent to 5+ years

for a normal Tier 1 or Junior engineer).

Network Engineer II - AT&T (SBC) Internet Services 10/01/07 - Present

As a Team Lead (Advance Support/Tier 3 level); responsibilities include doing everything that a Tier 2 does plus handling Third Level Escalations that are pushed up by the Tier 2s both from the technical and management stand point.

As a Tier2 (Sr. Level support) – Approx. 2 years.

As a Network Engineer II (Tier2) the Responsibilities Included:

• Handling network outage situations on POP (ISP Edge) and backbone routers; which may include making configuration changes to the Backbone routers or making suggestion to the NOC to make certain changes to the configuration on the Core routers in order to resolve the outages.

• Troubleshooting at the AT&T POP router and making configuration changes to the POP based on AT&T policies and customer requirements.

• Handling all the escalations that are pushed through to the Tier 2 engineers by the Tier 1 engineers.

• Working with and troubleshooting OSPF, EIGRP, BGP, QOS, Cisco IOS, ATM, Frame-Relay, MPLS, IMA, OC3 (light experience) and DS3 (light experience) circuits.

• Mentoring Tier1s on daily basis with the Layer1 through Layer 3 issues including circuits and routing through the Internet and MPLS platforms.

• Event notification acknowledgment, correlation, and notification to affected customers in a rapid manner. This includes Monitoring the multi-customer ISP network environment using SMARTS tool.

• Troubleshooting complex Layer 1 through Layer 3 technical issues and coordinating with other groups to help restore the Internet service to the customer.

• Work with customers on troubleshooting, resolving, and communicating technical issues, including escalations to the Tier2 level.

• Creating trouble ticket and helping with technical escalation, path forward and resolution.

• Resolving DNS issues and modify DNS records.

• Troubleshooting the CSU (router) and making configuration changes to the CSU based on AT&T policies and customer requirements.

• Providing customer support for the EMAIL issues.

Self-Employed (Small Business Owner) 2001 - 2007

I started my own small business and have been managing all the aspects including marketing, customer service, accounting and inventory. During this time I have developed a great understanding of small business practices and inter-personal skills.

Intellisoft Tech Inc. 2000 - 2001 Irving, Texas

Technical Consultant

*** Following were the projects that I worked on ***

“System Administrator Assistance”

Uninstalling and installing operating systems WinNT Workstation 4.0 and Windows 2000 Professional. Setting up the TCP/IP connection & IIS and install MS Office 2000; Installation of other software on the client machines i.e. Java and database installation i.e. Oracle 8i. Maintaining the machines in terms of hardware i.e. changing harddrive or disk drive or SDRAM/ERAM memory chips. Installing or changing network or sound card.

Environment: Windows NT 4.0, Windows 2000 Professional and Hardware, LAN/WAN

"Enhancement to IntellisoftTech.com website"

Involved in the design, development and deployment phase of the project; responsibilities were to help create and maintain an easy to understand yet Nice and simple looking site. The project mainly consisting of ASP pages & Communicated with the database using Java Script.

Environment: HTML (MS FrontPage and Macromedia Utradev4.0), ASP, Windows2000, JavaScript, MSAccess

Aurum/Baan USA 1999 - 2000 Dallas, TX

Technical Consultant

*** Following were the projects that I worked on ***

Paccar (trucks), Seattle-WA

“Truck Order System” (based on Baan Configurator)

Responsible to understand client’s business process, do feasibility study and develop an add-in module on

the “Baan Configurator” called Electronic Truck Order (ETO). This add-in required 4 different input

screens to be developed using the active-X components, which would enable a dealer to enter some specific

information for a truck purchase order, which would be processed and would be used to produce a DAT file

containing that information in a pre-specified format. This data is then sent to the Company’s mainframe

database and purchase order-handling system electronically. I was the Lead in the design, coding and testing

phase.

Environment: Visual Basic 6.0,MS Access, MS Word, MS SQLServer 7.0, Windows NT, Visio

AT&T Corp. – NJ

“AT&T Front Office”

Responsibilities included development of the Q&A documents for testing purposes and performing the tests on a customized Baan Front Office application. This contract included reporting and documenting bugs found in the database and keeping track of the status of the bugs.

Environment: MS Word, MS Access, Windows NT, Windows 95, and Windows 98

EDS Corp. Plano - TX

“S-Force” (based on Baan Front Office)

Understand the client’s business process, doing feasibility study. The responsibilities included developing a design document using Visio, based upon the requirements of the client, Database schema design and handling, coding, reports, testing and rollout phase included 2500 users.

Environment: Visual Basic 6.0, Erwin, MSAccess, MS Word, Crystal Reports, SQLBase7.0, Oracle 8.3, Windows NT, Visio

Fujitsu Network Systems, Irving – TX

Baan Front Office

The responsibility was to upgrade from older version of Aurum Front office to Baan Front Office SP1 version. Involved in the coding, testing and roll out phase.

Environment: Visual Basic 5.0, Visual Basic 6.0, SQLBase7.0, Oracle 8.3, Windows.NET, Windows 95, Windows 98.

1995 - 1997 (Took up flying course and got the “FAA COMMERCIAL PILOTS LICENSE” with multi-engine and IR ratings from “Bridgeport Flight Training Center”, Bridgeport, Texas.)

SKILLS: Excellent people's skills. Self-motivated, dedicated and committed to getting the job done. Good grasping power and always willing to learn new technology and skills. I love working with all different kind of people and I am very easy going so I can adapt to a variety of work environments.

HOBBIES: Flying, playing keyboard, dancing, outdoor activities, traveling for pleasure.

LEGAL STATUS: Permanent Resident.

REFERENCES: Furnished upon request. Please

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