Ruben Perez IT Specialist.

Ruben Perez

***W ***th Street Apt *F ● New York, NY, 10031 ● 646-***-**** ● ********@*****.***

SUMMARY OF QUALIFICATIONS.

A five year experienced IT Specialist in Windows Network Analysis, implementation and support. Hands on technical experience of PC software, hardware, and networking. Earned multiple certifications in the technology field of study. Excellent communication, client relationship, team building skills. A self-starter, who is able to work independently, is well organized, and detail-oriented.

TECHNICAL EXPERTISE

Software: MS Office, Outlook, Symantec Antivirus, McAfee, Norton Ghost, Acronis, Verita Backup Exec, Peer Sync, Logmein.com, VNC,

Google Apps experienced. Online Backup.

Operating System: MS Windows, 9x, 2000, XP, Vista, Server 2000-03.

Tech Skills: LAN/WAN/WLAN, Active Directory, DHCP, DNS, ISS, TCP/IP,

Virtual Server, Windows Mobile, Blackberry, Basic Exchange.

Strong remote services and Backup knowledge, experience in supporting a multi-site environment.

Certifications: MCSA, A+, Network +, Security +.

PROFESSIONAL EXPERIENCE

American Foundation for the Blind. Dec/2005 – July/2008

Network Administrator

• Maintained Network Serves, and other components, switches, firewalls, printers.

• Maintained all Network Applications, including financial software.

• Network administration for 150 users in a Windows 2000-03 Network.

• 2nd level local and remote desktop support for all users in the organization.

• Monitored and analyzed the Network system, for any upcoming issues.

• Responsible for the organization’s data backup, onsite and offsite.

• Maintained system documentation for participation in disaster recovery plan.

Accomplishments:

• Upgraded Servers OS from Windows NT/2000 to Windows 2003 Network.

• Assisted to consolidated Network, from multiples domain controllers to a centralize single domain controller windows network.

• Helped to upgrade financial software to a new networked application.

• Implemented data storage server and disk to disk backup.

• Implemented Windows Updated Services.

Technology Concept Group. Aug/2005-Oct/2005

Desktop Support Specialist.

• Desktop Rollout.

CTI Group March/2005-June/2005k Desktop Support Specialist

• Provided 2nd level hands-on desktop support to 5000 users in a Novell Network environment.

Apex System Jan/2005-March2005

Desktop Support Specialist

• Desktop Rollout and repair.

Bentax Service Corp. Oct/2003-Setp/2004

Network Administrator

• Network Administration and support for less than 50 user environment.

• Analyzed and implemented solutions to Windows 9X/2000/XP and company’s software developers and customer support.

• Provided first level hardware and software support to all users.

Accomplishment:

• Improved network performers and internet access by 90% as well as implemented Remote access services for selected users, by implementing a new network structure and upgrading internet connections.

• Designed/developed databases and web pages for easy handle of customer’s information.

EDUCATION

Technical Career Instituted.

Associate Degree in Network Administration – 2001-2002 (1 Year College)

New Horizon Computer Learning Center.

Hands on training for IT Certifications. – 2004 - 2005

HDI Learning IT Services and Support.

HDI Desktop Support Technician. – 2008

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