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Software Technical Support

Location:
Richmond, KY, 40475
Posted:
November 07, 2012

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Resume:

MILO THOMPSON

*** ****** ** 859-***-****

WACO, KY 40385-9710 k0y8k8@r.postjobfree.com

Website: www.MiloThompsontech.com is under construction has some videos of design

Computer Skills C#

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Track record of success in process improvement, productivity, quality, methodology

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¬Thorough knowledge of Microsoft Word and Excel.

¬Web Development - HTML, XML, JavaScript, JSP, VB Script, PHP

• ¬Software - VisualStudio.NET, Rational Rose, MS Office, Adobe Photoshop, Dreamweaver MX, Flash MX, Oracle, SAP, Eclipse, VB, JGrasp, C# 2008, Zrush, Maya, 3D Max

• Functional Skills - Software Architecture, Object Oriented Programming, E-Commerce, Systems Integration, Integrated Circuit Design, Network Architecture

• Programming Skills - C, ASP, Visual Basic, .NET, SQL, MySQL, HTML, JavaScript, Cold Fusion, Java, C#, C++

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¬Hardware Experience

• ¬PC Servers and workstations

• Sun workstations

• Macintosh

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¬Computer Skills -- Highly computer literate, including all major operating systems

• ¬Applications including MS Office Suite, WordPerfect Suite, and legal research applications.

• Web page design. Familiarity with Macromedia, Microsoft, and Adobe programs.

• Above-average familiarity with Internet use, including political, social, and legal research and issues.

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¬Windows Vista / UNIX; MS Word, Excel, PowerPoint, Publisher; Internet research

¬Online Media Expert - FLIX, MediaCleaner, Real Producer Pro.

¬Print Graphics Artist - PhotoShop, Illustrator, QuarkXPress, Freehand. 3D Print Explrer, Zbrush, Maya, 3D Max

¬Developed a website for a local realtor that aided customers in identifying suitable property online.

PROFESSIONAL EXPERIENCE

Match.com Lexington, Ky August 2011 - September 2011

Online dating website

Technical Support Operator/ CSA

¬Skills:

¥Strong technical and analytical skills.

¥Solid experience in problem analysis and resolution of software problems. Ability to function in a self-directed environment.

¥Worked in fast-paced, agile environment where critical thinking and strong problem solving skills are required for success.

¥Innovative thinking in a positive, proactive, and readily embraces change.

¥Ability to handle clients professionally during all interfaces.

environment.

¥Strong written and verbal communication skills.

Left after family issues

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¬Job Development:

¬Able to work server infrastructure and check HTML code for errors and problem solving solutions.

EDS Winchester, Ky June 2008 - January 2011

Technical Support Operator Tier ll

¬Skills:

¥Strong understanding of Ethernet, TCP/IP routing, Network packet analysis tools use and configuration.

¥Strong technical and analytical skills.

¥Solid experience in problem analysis and resolution of software problems.

¬Proven ability to function in a self-directed environment.

¥Fast-paced, agile environment where critical thinking and strong problem solving skills are required for success.

¥Innovative thinking in positive, proactive, and readily embraces change.

¥Ability to handle clients professionally during all interfaces.

¥Strong written and verbal communication skills.

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¬EDS /Spricket EKMS software development and analyst

August 2009 - January 2011

Client data enrollment software

Junior Developer in C#, using visual studio on Win.

integrated cross platform technologies into a new system and SQL server

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Deviant Comics Indexing / Developer and Owner C. 2009 2006 – June 2009

Comic book indexing and Pricing software

Built with Visual Studios, Komodo Edit, on a WAMP Server Indexing, and Microsoft Excel table setting

Photoshop

Development of visual aspects on Paint, Dreamweaver, and Visual Creation Pro

Integration and development

Builder and D.J. Slagle cross engineer of software

Slagle Soft/Senior Developer September 2010 – Present

Developing programs for various law offices in the Somerset area

Linux, Visual Studio, Eclipse, Komodo Edit, Visual Basics, FreeHand

Built multiple programs on various platform in request of the employer usually dealing with Windows mobile Apps and Software integration to servers

Setup-up of networks and servers in small office environments

Scrum team participant and supervisor in easement situation

Knowledge of new software components

Current Projects :

Vetco Steel Buildings: Web site Under current contract to design and host their information.

PAPER CUT 2 MOVIE: Designing 3D mesh for end credits of local film for Mr. Bryan Sanders.

YOU3D CONTRACT: Contracted to design and export 500 3D bobble head designs using Photoshop and Zbrush.

\\ Other aspects of programming including other languages can be better documented in other resumes

¬Job Development:

¬2+ years of Telecom and Networking experience in a technical support/help desk environment.

C# 6+ years

ADO.NET 3+ years

MySQL 5+ years

Java 3+ years

PHP 2+ years

HTML\XHTML 5+ years

ZBrush 3+ years

MAYA 3+ years

3D MAX 3+ years

Mudbox 2+ years

Flash 4+ Years

CSS 1/2/3 3+ years

C++ 7+ years

EDUCATION

AAIT/ Programming

¬University of Phoenix 3.45, 2013

¬In second year and have covered basic Web design, Character Animation, Java and C programming language which I already knew before hand.

¬Years of tutorial and video game design. With C#, C++

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¬Lynda.com training

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