Customer Service Representative

Georgina G. Melek

***** ***** ********* ***, ** *0604 Whittier City, United States

Cell 714-***-****

*************@*******.***

EDUCATION

University Degree:

-Ain Shams University, Cairo, Egypt, May 2008

-BSc. Of Commerce (English section), Business administration.

-Graduation degree is “very good”.

School Education:

-Graduate of Notre Dame Des Apotres School (English as first language) may 2004.

EMPLOYMENT HISTORY

Banker: “National Bank of Egypt” May 2009-15 January 2011

Customer Service Representative

My job responsibilities included welcoming the customers.

Direct the customers to their right service.

Responsible of receiving customer checks and transferring them to their bank accounts.

Responsible of handing over (Visa cards- Bank statements-….etc.) to the customers.

Support the sales strategy of the bank.

Air Hostess: “|Egypt Air” Air Lines (Star Alliance Member) April 2006-April 2009

My job responsibilities included dealing with passengers (Safety- Service).

A member in the company’s group that represents it in the national and international events (AVEX- New airport opening- Advertising Campaigns).

COMPUTER SKILLS

Office Programs: -Microsoft Office Word.

-Microsoft Office Excel.

-Microsoft Office Power Point.

Internet: -Capable of surfing the Internet and sending E-mails.

INTERESTS

- Member in a theatre group in the décor section.

- Practicing sports (horse riding, swimming)

- Reading in various fields.

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