entry level software engineer

Mr. Pompiliu Rotaru

**** ********** **. *** **

Cincinnati, Ohio 45236

513-***-****

************@*******.***

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Objective

To secure the position of Software Engineer in an innovative and fast-paced work environment.

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Computer Skills

Languages C/C++, Visual C++, Java, - basic understanding of: C#, Ruby, Fortran, Lisp, UML

Web HTML, JavaScript, CSS, - basic understanding of: PHP

Databases SQL, - basic understanding of: MySQL

Operating Sys MS-DOS, MS Windows, Linux

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Education

M.S. in Computer Science

Northern Kentucky University May 2009

B.S. Electrical and Electronics Engineering 1993

Polytechnic University of Bucharest, Romania

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Experience

Help desk associate Siemens - Cincinnati 02.2005 - today

- Provided second level of phone support for users regarding software applications, E-mail, VPN, PC, printers, network issues and proprietary applications specific for the banking environment

- Identified, evaluated, analyzed, escalated and prioritized customer problems

- Handled 600 tickets a month

Help desk L'Oreal - Hebron (Ky) 04.2004 - 02.2005

- Install and troubleshoot operating systems, drivers and applications

- Provide in person and phone support for local and field users regarding software applications, VPN, antivirus and hardware problems for laptops, PC, printers

- Develop software used by field users to automatically install Windows updates and software applications on laptops

Electronic Technician Amkotron - Cincinnati 03.2003 - 03.2004

- Repair computer monitors and components

- Diagnose monitors using oscilloscope, voltmeter, schematic, chart

- Testing, soldering, disassembly of components after repair or replacing parts

PC Specialist QSS Information Sys 03.2000 - 12.2001

- Responsible for providing on site or in-house technical support and service to customers including, but not limited to, installing, configuring, upgrading and troubleshooting PC hardware, peripherals and networks

- Installed and configured Windows 98, NT, 2000 operating systems, drivers, networks and other software applications

- Performed software settings, troubleshooting and diagnostics for PC and computer-based digital surveillance systems, preventive maintenance and minor electric and electronic repairs for closed-circuit cameras and power supplies

System engineer Metrorex - Bucharest (Romania) 10.1996 - 09.1999

- Installed, administered, and maintained server, client workstations, and network resources in a Windows NT 4.0 computing environment.

- Installed, configured, maintained functionality of all software applications programs

- Interfaced and maintained external microprocessor-based peripherals essential for the day-to-day traffic control

- Provided technical support on operating systems, hardware support, software support to end-users.

Electronic Specialist Metrorex - Bucharest (Romania) 10.1985 - 09.1996

- Maintained and repaired down to component level the centralized electronic traffic control system, compounded from several different modules

- Used oscilloscopes, signal generators, multi-meters, electronic schematics and other test devices in order to deal with each specific failure

- Performed scheduled tests and tunings for electronic modules

- Maintained monitors, printers and LED display panels used by train dispatchers

- Tracked the failures occurred in each module of the system

Additional Information

- Authorized to work for any employer

- I can relocate myself if necessary

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