Manager Marketing

Profile

Recent MBA graduate with a background in Electronics Engineering. Successfully introduced new telecom services in Australia’s wireless market for a Fortune 500 wireless company. Interested in innovative marketing, product development and project management. Meticulous, with excellent interpersonal skills, and a keen eye for envisioning problems.

Educational Qualifications:

Master of Business Administration (GPA - 3.6) December 2010

University of Portland

Related Projects:

• Marketing Project Fall 2009

o Studied the market potential for the new innovative product.

o Developed marketing strategies to introduce the product, devise branding strategies and cost structure.

• Sustainability project for the City of Hillsboro. Spring 2010

o Studied the organization’s operations to trace their environmental footprint.

o Captured data and create metrics.

o Strategically framed sustainability action plans.

Bachelor of Engineering – Electronics December 2000

University of Mumbai

Professional Experience:

AKT CPAs and Business Consultants

Marketing Communications MBA intern November 2010–December 2010

• Developed strategies for launch of new marketing campaigns.

• Created online marketing collateral.

• Measured the performance of the marketing actions using Google Analytics.

Intel Corporation

Graduate Intern July 2010–October 2010

• Acted as a Technical Assistant to Technical Project/Program Manager.

• Conducted a study on the Data center market segment.

• Assisted in Technology Ecosystem enablement for server technologies such as Quick Path Interconnect (QPI) and Reliability Availability and Serviceability (RAS) features to increase Intel’s processor revenue.

• Coordinated with various stakeholders to ensure timely execution of deliverables.

• Consolidated feature requirements between Marketing and Technical teams.

• Worked with the manager to understand the market, business and ecosystem requirements for the various server technologies.

• Added checkpoints in the Product Life Cycle to ensure successful delivery of RAS features.

• Understood the strategy and vision in the manufacturing process for memory buffer technology that includes product skews, pricing, and customer early validation enablement with engineering samples.

• Researched Product Line Business Plan for server RAS features.

3 Global Services (Hutchison Whampoa Ltd, Fortune 500 company)

Team Leader, Business Operations November 2003–January 2006

• Established and led teams as large as 25 people in various departments like Billing, Process Development, Technical Support and Customer Care for the leading 3G wireless company in Australia.

• Drafted productivity and quality processes and reports for business improvement.

• Communicated with clients to understand their requirements and build relationships.

• Identified operational issues in the business and provided resolutions.

• Initiated improvement projects to drive team efficiency while improving the client experience.

• Effectively communicated performance expectations, measurables and knowledge updates to the teams.

• Achieved thorough understanding of the quality standards and created improvement action plans.

• Provided timely feedback to the executive management highlighting areas of customer dissatisfaction.

• Identified exceptional customer issues and coordinated with globally spread teams to develop solutions.

Team Coach, 3 Care – Australia operations January 2003–November 2003

• Performed Friendly User Testing - Validated the product features prior to the launch.

• Conducted Business Readiness Testing - Tested soundness of systems, tools, processes and procedures.

• Created and analyzed productivity reports.

• Conducted training sessions for team members.

Epicenter Technologies Pvt. Ltd. November 2001–January 2003

Customer Relationship Associate, Providian: Collections

• Interacted with customers on a daily basis with regards to their payments.

Mastek Ltd. February 2000–October 2001

Software Programmer: ASP, HTML, SQL Server, Vbscript and Javascript

• Worked on the development of Mastek’s Intranet website.

• Designed and developed software tools to automate several daily activities.

Skills:

Technical skills: Google Analytics, Microsoft Office.

Soft skills: Excellent communication skills, strong people management abilities, confident and assertive, approachable, and a team player

Volunteer Experience:

• Virginia Garcia Memorial Health Dental Clinic

• Hillsboro Senior Center

• Oregon Food Bank

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