Manager Customer Service
Resume:
Carlos Berthaud
***********@*****.***
Phone Number 915-***-****
El Paso, Tx. 79928
Objectives Gain valuable experience and be part of a successful company that supports learning and has a positive working environment so that I grow with the organization.
Education El Paso Community College, Computer Science
2007- To present
El Dorado High School
2003-2007 (High School diploma)
Professional Experience HGS
(2011)
Sales for At&t residential customers
Sell bundles with high speed internet, home phone, cable and cell phone. Personalize packages to customer needs. Meet monthly and daily sales goals
General customer service to existing customers, assist with billing issues and up sell.
ACS
(2010-2011)
Advance tech support for Sprint
Troubleshoot smart phones, email, broadband cards,
Assist with sync issues, answer questions about
Technology on devices, program phones
Aloriaca, Inc.
-(2009-2010)
Customer Relations for at&t business customers
International care for at&t
Troubleshooting, resolving issues, billing, sales
Documenting interactions
Applebees
-(2008-2009)
Cook, prep, organized and labeled produce
Nothing but Noodles
-(2007-2008)
Cook, prep, crew leader
Skills Microsoft Word, Microsoft Power Point,
Microsoft Excel, Email, internet explorer, printer, copy machine.
Languages Bilingual (English-Spanish)
References
Daniel Lopez Connie Martinez Alorica Inc. Nothing but Noodles
Team Manager Manager
Gaby Ruiz Consuelo Holman
ACS team manager team manager
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