Network Engineer

SUMMARY OF QUALIFICATIONS

** ***** ********** ** * Network Engineer.

** ***** ********** **** ***** 2500-12000 series routers and 2900-6500 series switches.

Over 10 years experience as an IT Security manager to include IDS, IPS, secure wireless networks, PKI and multi-factor authentication.

Configured, deployed and managed the installation of network devices and ensured WAN/LAN, VOIP and secure Wireless connectivity.

VOIP deployment using Cisco Unified Call Manager 4.x, 5.x, 6.x, Unified Contact Center Enterprise and video conferencing.

Performed Security Gap Analysis and Audits.

Designed and installed multi-protocol routing environments using BGP4, EIGRP, OSPF, SNMP and RIP.

Supported WAN environments consisting of over 2,000 routers.

Designed and implemented WAN conversion consisting of over 200 sites. Performed all Cisco router configurations, MPLS and Frame-relay circuit provisioning and implementation to all remote network installations.

Firewall Experience includes Cisco PIX, Checkpoint, Checkpoint Dashboard with R65 messaging, Netscreen, Gauntlet and Cyberguard.

Experience with hardware and software based VPN using Checkpoint, Cisco PIX and Netgear.

Utilized protocol analyzers (Sniffer) from vendors such as Network General and HP to troubleshoot complex WAN/LAN issues.

Security Manager for HIPAA compliant NOCs.

Monitored and supported networks using MRTG, What’s Up Pro, Netflow, Cisco Works, HP Openview and Solar winds.

PROFESSIONAL EXPERIENCE

Galaxy Technologies 03/09-Present

Network Consultant

Performed network installations and support for multiple clients. Lead consultant responsible for the migration of entire voice and data network. Designed and implemented white package voice and network installations using Cisco routers, voice gateways and IP phones. Responsible for voice infrastructure related projects involving PBX (for large, medium, and small environments), Voicemail, ACD (Automated Call Director), Aspect ACD, CMS (Call Management System), IVR, (Interactive Voice Response), CTI (Computer Telephony Integration).Cisco routers to include 1700-7200 series. Routing protocols to include BGP, EIGRP, and OSPF. Etherchannel and trunking protocols, VLAN configuration for Cisco 2900- 6500 series switches. Wireless configurations and support using WEP, WPA2 with Vlans using Cisco Access Point 1100-1200 series.

Med3000, inc (Formerly Iliant) 07/06-02/09

Network Engineer

Responsible for network security, design, upgrade and operational support for all networks at all sites. I designed and built redundant data centers using MPLS, Frame Relay and ATM connections with multiple providers and Multilink Frame Relay and Multilink PPP. Cisco routers to include 1700-7200 series. Routing protocols to include BGP, EIGRP, and OSPF. Etherchannel and trunking protocols, VLAN configuration for Cisco 2900- 6500 series switches. Wireless configurations and support using WEP, WPA2 with Vlans using Cisco Access Point 1100-1200 series.

WAN and LAN support for 10 Central Branch offices consisting of at least 100 nodes at each location. On site visits to Pediatric Health Care Alliance offices to install and maintain their LAN and WAN for internet and Med3000 applications.

Build and maintained VPN tunnels using Checkpoint, Checkpoint Dashboard with R65 messaging, Cisco VPN 3000 concentrator and PIX 525 firewalls. I routinely performed traffic analysis reports to create IT procedures to perform bandwidth intensive functions after hours to remove the impact to the environment. I worked closely with other IT groups to resolve trouble calls and tickets. I performed “primary on call” for Med3000 IT support responsible for receiving and properly routing calls to the IT departments. I gave network presentations to physicians and site managers for our clients providing technical diagrams, bandwidth utilization reports and graphs.

Discovered and resolved virus outbreaks by developing and implementing security policies derived from the business needs. Created access control lists to isolate and remove threats from the network.

AT&T 07/04-07/06

Network Engineer

Responsible for identification and resolution of VPN, router and telecommunications for AT&T Global Network support. Hardware to include but not limited to, Cisco and Nortel switches, Cisco 3000 series concentrators and AT&T Netgates. Cisco 2800-7200 series routers support and administration. Routing protocols to include BGP, EIGRP, and OSPF. Ether channel and trunking protocols, VLAN configuration for Cisco 2900- 6500 series switches. Wireless configurations and support using WEP, WPA2 with Vlans using Cisco Access Point 1100-1200 series. Responsible for network security and network documentation. Telco support for DSL, Dial, T1-T3 bundled and DS3.

South Carolina Law Enforcement Division 11/03-06/04

Network Engineer

Responsible for the migration of entire network. Designed and implemented multiple Cisco Catalyst 6500’s and 2924-4506 switches across the SLED campus. Designed and implemented vlans and trunking. Supported the Cisco 7200 series routers and Cisco PIX 525 firewalls. Performed IP conversion of state WAN and LAN. IP, EIGRP, OSPF, BGP, Frame-relay and SNMP protocols.

Airtran Airways 10/02-11/03

Network Engineer

Responsible for supporting the largest call center for the fastest growing Airline in the U.S. Network consisted of multiple Cisco Catalyst 6500 switches, Cisco 7200 series routers and Cisco PIX 525 firewalls. Assisted in the migration of LAN to Cisco VOIP platform. Designed and implemented vlans and trunking.

Telecom Italia Mobile - Timnet.com 12/01-10/02

Network Engineer

The largest cell phone company in South America and Italy. I was responsible for the design and configuration for the Network Operating Center for the United States infrastructure. Designed and implemented redundant Cisco 7200 series routers using EIGRP to route internally and BGP 4 for the WAN. Designed and implemented multiple Frame-relay circuits. Designed and implemented Cisco Pix 525 firewall and Extreme 3808 switches. Designed and implemented Nortel Alteon load balancers for all web servers. Configured all VPN’s and backup networks. Network supported over 70 Solaris servers and over 30 Windows servers. Configured and implemented all network fail-over and redundancy. Monitored LAN with Cisco Works 2000. Utilized protocol analyzers (Sniffer) from vendors such as Network General and HP to troubleshoot complex WAN/LAN issues. Responsible for all network security and network documentation.

Cybear.com/Andrx 07/00-11/01

Network Manager

Responsible for network security, design, upgrade and operational support for all networks at all sites. Managed all IT personnel at all locations. Performed security audits for all production and development environments. Planned, documented and implemented IT Security polices. Supported VOIP at all locations. Designed and implemented the firewall polices and rule bases at all locations. Performed network intrusion detection using Dragon and Real secure Network Sensor (Internet Security Systems). The HIPAA IT customer contact for current and potential co-location clients. Networks included Cisco 2500-12000 series routers. Cisco 2900-6500 series switches, Foundry Big Iron 4000 series switches and Foundry Fast Iron workgroup switches. IP, OSPF, EBGP, SNMP, and Frame-relay protocols. Network supported over 40 Solaris/Unix servers and over 20 Windows servers. Cisco 3000 series VPNs. Responsible for a HIPAA compliant NOC for the company medical web sites including a co-location customer base of over 20 websites. Responsible for the design and implementation of redundant Netscreen firewalls and Cisco routers for all sites. Designed and implemented BGP for multiple DS3 environments. Designed and upgraded Cyberguard firewalls with redundant Netscreen 100s. Redesigned and upgraded Advanced Health Technologies network in Ft. Washington, PA after acquisition. Designed and upgraded Raptor firewalls with Netscreen 100s. Redesigned and upgraded Physicians Online (www.pol.net) network in Tarrytown, NY after acquisition. Designed and migrated POL production network to co-location facility. Designed and implemented the frame-relay WAN. Responsible for the VPN frame-relay connections to ANDRX, Merck Medco, and the Mayo Clinic. Responsible for all network monitoring using Cisco Works, HP Openview and Solarwinds. Responsible for all network trouble-shooting utilizing the Network General protocol analyzer.

USAI/Precision Response Corporation 01/99-07/00

Network Manager

Responsible for the network security, design, installation and operational support for networks at all sites for call center and e-commerce business. Managed all Network personnel at all locations. Performed security audit on all networks. Responsible for the documentation and implementation of the Network Security policy. Designed and implemented Checkpoint firewall rule base at all locations. Performed network intrusion detection using Realsecure Network Sensor (Internet Security Systems). Networks included Cisco 2500 - 7513 series routers (IOS up to 12.0x), 2900 series and 5500 series switches; 3com 1100 - 9000 series switches. IP, SNA, VOIP, EIGRP, OSPF, BGP, Frame-relay and SNMP protocols. Network supported over 80 Solaris/Unix servers and over 50 Windows servers. Merger required Network conversion of billing system to one platform. Identify and resolve network problems involving Novell, Unix and Windows NT servers. Responsible for a complete IP address conversion. Responsible for the documentation and implementation of the Network Change Management Process. Assist clients with their networks to ensure connectivity. Provide solutions for connectivity across multi-protocol networks. Administered Checkpoint firewall for LAN/WAN. Assisted with Microsoft Exchange 5.5 for corporate email.

American Express 01/98-01/99

Senior Network Consultant

Responsible for the core network infrastructure, LAN/WAN technologies for continuing network expansion. Primary site consisted of over 5,000 users, connecting to 20+ Cisco Catalyst 5500 using ATM as the backbone topology. Responsible for upgrading Change Management and security polices and procedures. Performed Firewall (Checkpoint FW-1) administration for the Southern Operation center. Performed network intrusion detection (Dragon, Secure net Pro) on all networks. Network group consisted of two individuals responsible for the configuration, deployment and management of network equipment. Responsible for migrating from current IGRP, OSPF routing protocols to EIGRP. WAN is linked by frame relay, SMDS, and point-to-point circuits. Upgraded all Cisco routers and switches to Y2K compliant IOS. Configured and implemented routers and switches at remote and client sites. Network General protocol analyzers were used to isolate IPX and SNA protocol problems derived from OS2, NetWare and Windows NT platform.

Chase Manhattan Mortgage Corp. 06/97-12/97

Senior WAN Consultant

Responsible for the redesign and support of the Wide Area Network. The network consists of over 250 sites interconnected using dedicated and Frame-Relay link services. Created and implemented firewall policies and router Access Control lists. Performed security intrusion detection for all networks using NetRanger (Cisco Secure IDS) and Dragon IDS. Installed and maintained the following hardware: Cisco Routers, AT&T and Cray DSU/CSU's, Bay Networks Ethernet/Fast-Ethernet/Token-ring Bridges, Switches, management modules, hubs and all associated cabling. Performed trouble-shooting of all circuits including Frame-Relay, ISDN, 56k-T3 working closely with the technical support groups from multiple vendors. Identified and resolved complex network problems involving interaction between Novell, Unix and Windows NT servers and clients both on local and wide area networks. Utilized protocol analyzers (Sniffer) from vendors such as Network General and HP to troubleshoot complex WAN/LAN issues. Maintained documentation on physical plant layouts, configuration of all WAN/LAN equipment and problem resolution. Provided Lotus Notes support for corporate email.

IBM 10/96-05/97

WAN Engineer

Responsible for problem determination for all topologies connectivity to the WAN for 2500 backbone and customer IP routers. Problem determination for all Ethernet, token ring, FDDI, and serial interface errors. Performed router upgrades and proper code upgrade selection for every network. Performed network security changes to router Access Control Lists and customer firewalls (Cisco PIX, Checkpoint and Netscreen). Directed major vendors in the ordering and installation of routers and CSU/DSU's (Lucent, Cisco, IBM, Bay, Wellfleet, AT&T and Paradyne). Dictate testing T1, T3 and switch 56 circuits with all major Bell operating companies. Assist customer help desk in maximizing network bandwidth performance.

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