Customer Service Training
Resume:
Tiffany Boyles
Chicago, IL *****
Mobile Ph: 773-***-****
E-mail: ***********@*****.***
Objectives:
To secure a Cashier and or Stock position where I can use my previous experience to provide excellent customer service that will give me the chance to build my work experience and benefit the company.
Experience:
Hampton Inn Holland, Mi November, 2011 to January, 2012
Housekeeping
In charge of cleaning and maintaining a clean and safe environment along with rooms, bathrooms and hallways
Greeted persons entering establishment and directed to the proper desk
Responsible for making sure rooms where clean for customer to check in
Stocking my cart once I’m done for the day
Johnson Controls Inc Holland, Mi October, 2011 to November, 2011
Temp
In charge of loading metal pieces on to machines for making car parts
Responsible for checking the quality of the pieces once they are made
Responsible for loading the finish parts into crates
Verified quantities, quality and condition of machines and merchandise
Beauty Bandits Supply Store Chicago, IL June, 2011 to September, 2011
Cashier
Responsible for opening and closing the store on time
Count my drawer every day before I leave and before I open up maintained a zero balance on cash drawer
Keeping my station clean at all times, checking customers out as quickly and efficient as possible,
Answering any questions that the customer has about a product and assisting customer’s needs
Specialized Training:
SER Central States Chicago, IL January, 2012 to Present
Career Development and Job Readiness Training
Committed to and completed required 20hours training
Practiced and developed effective verbal/non verbal communication skills
Practiced and gained conflict resolutions skills through practice of real life scenarios
Learned to provide friendly and polite customer service
Practiced gaining computer knowledge and hand on skills
Education:
Wilbur Wright College Chicago, IL July, 2011 to Present
Towards getting my G.E.D
Skills:
Good Clerical Skills
Proficient in most Microsoft Programs and all Internet Navigation
Strong Cash Handling
Great Communication Skills
Good Typing Skills
References:
Available Upon Request
Contact this candidate