Customer Service Information Technology
Resume:
Brendan Danaher
Gloucester MA
********@***.***
Personal Statement:
I am looking for a position in Information Technology that will provide me with a learning experience as well as allow me to work in a field I truly enjoy.
Technical Skills:
• Hands-on experience with Microsoft Operating Systems such as Windows XP Professional / Windows Vista / Windows 7 Professional
• Hands-on experience installing and configuring Microsoft Office 2003, Microsoft Office 2007, and Microsoft Office 2010
o Word, Excel, PowerPoint, and Outlook Products
• Hands-on experience installing, setting up, and configuring a variety of third party applications.
• Excellent trouble-shooting skills
• Excellent customer service and communication skills
Relevant Work Experience:
Gloucester Engineering (contract) August 2011 – October 2011
I assisted with the upgrading of both Dell laptops and Dell desktops computers. This entails trouble-shooting hardware issues, installing Microsoft Windows operating system, configuring operating system, installing applications, configuring applications, and imaging computers to be deployed on other enterprise computers.
Imaging Software: FOG (Open Source Solution)
Anti-Virus Software: Kaspersky
Email: Google Apps for Businesses
Michael Adams, Systems Administrator
Gloucester Engineering Co. Inc.,
Phone: 1- 978- 282- 9260 Cell: 1- 978- 423- 7146
Education:
Associates of Science Degree in Business / Technology
Dean College, May 2010
Certifications and Training: A+ Certification COMP001020069899
Contact this candidate