Project Sap
Resume:
Anish Gupta
Alexandria VA 22310
*****.*.*****@*****.***
PROFILE:
• Strong SAP Netweaver Portal Build & Configuration experience.
• Strong functional & technical experience on SAP and Non-SAP applications.
• Manage Teams in various project cycles
• Strong performance testing experience using Mercury Load runner Tool on multiple projects. This includes scripting, testing, managing and training the Team.
• Experience in managing and building Offshore Test Teams in India and Philippines.
• Strong testing experience with CRM applications, which includes leading test teams for IVR & Genesys CTI Skill based routing
• Experience in gathering requirements, creating system architecture to go through design phase of the project.
EMPLOYMENT HISTORY:
Client: Defense Logistics Agency (DLA), April 2008 – Current
Security Clearance: DLA IT1, IT2, IT3, Secret Clearance
Project: SAP Portal Administrator
• Lead Portal Team, train resources with SAP Portal
• Install and configure new SAP Netweaver Portal including iViews, roles, pages
• Provide support to all the SAP Netweaver Portals environments as a Portal Administrator
• Configure Single Sign on to backend SAP and Non SAP Systems using SAP Logon Tickets and SiteMinder
• Manage Users and groups in Active directory domain
• Maintain SAP Portal environments including SAP Upgrades and Patches
• Install SiteMinder on the portal and configure Single Sign on
• Use Load runner to Stress test the environments and deploy performance improvements
Project: SAP Upgrade.
• Use Load runner to Stress test the upgraded SAP System with Citrix Communication Servers.
• Build Technical/Functional expertise in various fields within SAP
• Help with the performance model using the business requirements and functional knowledge of the system.
• Train team members with Load runner tool.
• Support the production testing with the performance testing application load runner and System Administrator knowledge.
Accenture, Jan 2004 – March 2008
Client: Aetna Insurance, Jan 2008 – March 2008
Project: Retiree Healthcare Access
• Manage team of test lead and testers onshore/ offshore
• Estimate and Manage the budget for the various test cycles for the project.
• Review and Sign off test approach and test plans developed by test leads.
• Implement the use of automation testing with different test automation tools
• Create and implement End-to-End test cycle
Client: Bank of America, July 2007- Jan 2008
Project: MORE Performance Testing
• Drive performance test team using the Mercury Suite, Load Runner, VuGen.
• Possess understanding of monitoring tools such as Sitescope, Interscope.
• Drive success of the Tech. Test team by employing strong leadership, consistent management practices, and proven operational practices.
• Implement and enforce the use of standardized Performance Test methodologies
• Manage Offshore and Onshore testing teams
Client: JP Morgan Chase, September 2006- July 2007
Project: CIG Performance Test
• Manage and Plan Budget for the Performance Test Team including offshore team
• Use Accenture Testing Methodology for testing activities
• Distribute and present results to the client
• Train resources with Load runner scripts writing and execution
• Maintain performance testing project plan and provide weekly status
• Publish interim & final testing reports
• Provide test approach, coordinate test and environment schedule with Performance Planning.
Client: California State Auto Association (AAA), September 2005 - September 2006
Project: Contact Center Transformation
• Lead Testing Activities for the new AAA call center in Phoenix, AZ
• Manage the Test Team for IVR and Genesys CTI Call routing.
• Assist in creation of conceptual design for IVR enhancements
• Lead System test, Performance Test, Integration Test and UAT with multiple IVR and CTI Call routing system releases
• Lead creation of Test Plans for IVR enhancements
• Lead Team for executing test scripts
• Lead the Test Team to do end to end testing for the new contact center
• Train other team members with Test Director
• Assist in the analysis and creation of requirements for VoIP IVR
Client: Wachovia Bank, March 2005 - September 2005
Project: Sawgrass
• Lead the offshore testing and development efforts.
• Train and manage the Voyager testing team with use of Loadrunner, includes web based scripting and load testing for performance testing on the online banking application.
• Gain technical knowledge for the system and act as System Administrator with Load Testing.
• Help with the performance model using the business requirements and functional knowledge of the system.
• Make sure all the other team members are up to speed with the primary performance testing application, Load Runner.
• Support the production testing with the performance testing application load runner and System Administrator knowledge.
Client: Hartford Life Insurance, September 2004 – March 2005
Project: PRISM
• Learn LoadRunner web based scripting and use skills gained to deliver scripts for performance testing the PRISM application.
• Gain good functional knowledge of the PRISM application to enable recording, debugging, and verification of LoadRunner scripts.
• Gain good technical understanding of the PRISM application to enable development and debugging of LoadRunner scripts for the PRISM application.
• Familiarize self with project scripting standards so final deliverables are uniform with deliverables from other team members.
• Work closely with client to develop manual scripts to use as basis for recording LoadRunner scripts.
Client: Erie Insurance, February 2004 – September 2004
Project: Accenture Insurance Solution (AIS)
• Become familiar with Erie's DSPro system, which will be sunset with the roll-out of AIS-ErieConnection application, for comparison testing.
• Manage any Sign-Off meetings, as a knowledge expert in the extent and areas of testing for BTP, PCL
• Create and execute test scripts in AIS
• Analyze existing Policies, finding data/scenarios that fulfill the IT Test conditions.
• Work with the Docucorp/Product Print Team with SIR Resolution
Aon Reinsurance, May 2003- Jan 2004
Project: Access Business Process Redesign, T&E Testing
• Develop System Test Scripts for People Soft T&E application
• Create Job Aides, Training guide and user procedures for the new T&E application
• Configure application for treasury deal, risk and cash management functions for the new Quantum Implementation based in UK
• Develop and execute test scripts for Sarbanes Oxley - Section 404.
• Document Current and Future internal IT processes; translate business needs into formal requirements.
• Research and analyze industry best practices and benchmarks
EDUCATION:
B.S. Management Information System, November 2003
DePaul University
COMPUTER SKILLS:
Skills Proficiency Years Used
SAP Netweaver Portal Expert 5
Computer Associates SiteMinder Expert 5
Microsoft Active Directory Expert 5
HP Software (Mercury) - LoadRunner Expert 10
Winrunner Expert 10
QTP Expert 10
Clearquest Expert 10
Robot Expert 10
Functional Tester Expert 10
Microsoft Project Expert 10
Microsoft Visio Expert 10
Test Planning Expert 8
Test Scripts Expert 10
Computer Telephone Integration (CTI) Skilled 3
Contact Center Workforce Transformation Skilled 3
Data Structure / Modeling Skilled 3
Focus Group Planning and Facilitation Skilled 3
HP Software (Mercury) - Test Director Expert 8
Interactive Voice Response System (IVR) Skilled 3
UNIX Skilled 3
SAP Expert 4
C Skilled 3
C++ Skilled 3
COBOL Skilled 3
Java Skilled 3
.Net Skilled 3
Citizenship Status: US Citizen
References: Available upon Request
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