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Project Sap

Alexandria, VA, 22310
August 13, 2012

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Anish Gupta


**** **** ****** **

Alexandria VA 22310


• Strong SAP Netweaver Portal Build & Configuration experience.

• Strong functional & technical experience on SAP and Non-SAP applications.

• Manage Teams in various project cycles

• Strong performance testing experience using Mercury Load runner Tool on multiple projects. This includes scripting, testing, managing and training the Team.

• Experience in managing and building Offshore Test Teams in India and Philippines.

• Strong testing experience with CRM applications, which includes leading test teams for IVR & Genesys CTI Skill based routing

• Experience in gathering requirements, creating system architecture to go through design phase of the project.


Client: Defense Logistics Agency (DLA), April 2008 – Current

Security Clearance: DLA IT1, IT2, IT3, Secret Clearance

Project: SAP Portal Administrator

• Lead Portal Team, train resources with SAP Portal

• Install and configure new SAP Netweaver Portal including iViews, roles, pages

• Provide support to all the SAP Netweaver Portals environments as a Portal Administrator

• Configure Single Sign on to backend SAP and Non SAP Systems using SAP Logon Tickets and SiteMinder

• Manage Users and groups in Active directory domain

• Maintain SAP Portal environments including SAP Upgrades and Patches

• Install SiteMinder on the portal and configure Single Sign on

• Use Load runner to Stress test the environments and deploy performance improvements

Project: SAP Upgrade.

• Use Load runner to Stress test the upgraded SAP System with Citrix Communication Servers.

• Build Technical/Functional expertise in various fields within SAP

• Help with the performance model using the business requirements and functional knowledge of the system.

• Train team members with Load runner tool.

• Support the production testing with the performance testing application load runner and System Administrator knowledge.

Accenture, Jan 2004 – March 2008

Client: Aetna Insurance, Jan 2008 – March 2008

Project: Retiree Healthcare Access

• Manage team of test lead and testers onshore/ offshore

• Estimate and Manage the budget for the various test cycles for the project.

• Review and Sign off test approach and test plans developed by test leads.

• Implement the use of automation testing with different test automation tools

• Create and implement End-to-End test cycle

Client: Bank of America, July 2007- Jan 2008

Project: MORE Performance Testing

• Drive performance test team using the Mercury Suite, Load Runner, VuGen.

• Possess understanding of monitoring tools such as Sitescope, Interscope.

• Drive success of the Tech. Test team by employing strong leadership, consistent management practices, and proven operational practices.

• Implement and enforce the use of standardized Performance Test methodologies

• Manage Offshore and Onshore testing teams

Client: JP Morgan Chase, September 2006- July 2007

Project: CIG Performance Test

• Manage and Plan Budget for the Performance Test Team including offshore team

• Use Accenture Testing Methodology for testing activities

• Distribute and present results to the client

• Train resources with Load runner scripts writing and execution

• Maintain performance testing project plan and provide weekly status

• Publish interim & final testing reports

• Provide test approach, coordinate test and environment schedule with Performance Planning.

Client: California State Auto Association (AAA), September 2005 - September 2006

Project: Contact Center Transformation

• Lead Testing Activities for the new AAA call center in Phoenix, AZ

• Manage the Test Team for IVR and Genesys CTI Call routing.

• Assist in creation of conceptual design for IVR enhancements

• Lead System test, Performance Test, Integration Test and UAT with multiple IVR and CTI Call routing system releases

• Lead creation of Test Plans for IVR enhancements

• Lead Team for executing test scripts

• Lead the Test Team to do end to end testing for the new contact center

• Train other team members with Test Director

• Assist in the analysis and creation of requirements for VoIP IVR

Client: Wachovia Bank, March 2005 - September 2005

Project: Sawgrass

• Lead the offshore testing and development efforts.

• Train and manage the Voyager testing team with use of Loadrunner, includes web based scripting and load testing for performance testing on the online banking application.

• Gain technical knowledge for the system and act as System Administrator with Load Testing.

• Help with the performance model using the business requirements and functional knowledge of the system.

• Make sure all the other team members are up to speed with the primary performance testing application, Load Runner.

• Support the production testing with the performance testing application load runner and System Administrator knowledge.

Client: Hartford Life Insurance, September 2004 – March 2005

Project: PRISM

• Learn LoadRunner web based scripting and use skills gained to deliver scripts for performance testing the PRISM application.

• Gain good functional knowledge of the PRISM application to enable recording, debugging, and verification of LoadRunner scripts.

• Gain good technical understanding of the PRISM application to enable development and debugging of LoadRunner scripts for the PRISM application.

• Familiarize self with project scripting standards so final deliverables are uniform with deliverables from other team members.

• Work closely with client to develop manual scripts to use as basis for recording LoadRunner scripts.

Client: Erie Insurance, February 2004 – September 2004

Project: Accenture Insurance Solution (AIS)

• Become familiar with Erie's DSPro system, which will be sunset with the roll-out of AIS-ErieConnection application, for comparison testing.

• Manage any Sign-Off meetings, as a knowledge expert in the extent and areas of testing for BTP, PCL

• Create and execute test scripts in AIS

• Analyze existing Policies, finding data/scenarios that fulfill the IT Test conditions.

• Work with the Docucorp/Product Print Team with SIR Resolution

Aon Reinsurance, May 2003- Jan 2004

Project: Access Business Process Redesign, T&E Testing

• Develop System Test Scripts for People Soft T&E application

• Create Job Aides, Training guide and user procedures for the new T&E application

• Configure application for treasury deal, risk and cash management functions for the new Quantum Implementation based in UK

• Develop and execute test scripts for Sarbanes Oxley - Section 404.

• Document Current and Future internal IT processes; translate business needs into formal requirements.

• Research and analyze industry best practices and benchmarks


B.S. Management Information System, November 2003

DePaul University


Skills Proficiency Years Used

SAP Netweaver Portal Expert 5

Computer Associates SiteMinder Expert 5

Microsoft Active Directory Expert 5

HP Software (Mercury) - LoadRunner Expert 10

Winrunner Expert 10

QTP Expert 10

Clearquest Expert 10

Robot Expert 10

Functional Tester Expert 10

Microsoft Project Expert 10

Microsoft Visio Expert 10

Test Planning Expert 8

Test Scripts Expert 10

Computer Telephone Integration (CTI) Skilled 3

Contact Center Workforce Transformation Skilled 3

Data Structure / Modeling Skilled 3

Focus Group Planning and Facilitation Skilled 3

HP Software (Mercury) - Test Director Expert 8

Interactive Voice Response System (IVR) Skilled 3

UNIX Skilled 3

SAP Expert 4

C Skilled 3

C++ Skilled 3

COBOL Skilled 3

Java Skilled 3

.Net Skilled 3

Citizenship Status: US Citizen

References: Available upon Request

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