Network Administrator

Jack Wojciechowski

*** ** **** **. ******* Grove, IL 60089

Phone: 847-***-**** ~ E-Mail: *******@*****.***

OBJECTIVE To contribute outstanding technical and customer support skills plus strong commitment to achieving organization’s goals.

CORE

COMPETENCIES IT professional, team player with 6 yrs of 200 + nodes LAN administration and helpdesk support in 24x7x365, fast paced environments.

 Win-Intel 2000/03 Servers

 Active Directory

 Exchange 2000/2003

 2000/XP/Vista/Windows7

 VMWare, MS Virtual Servers and PC

 HP/CISCO PoE switches

 VPN, PCAnywhere, Citrix  Lenovo ThinkPad/HP Business laptops and desktops

 TCP/IP,DNS,DHCP,SMTP,POP

 Blackberry Server/Handhelds

 NAS, VERITAS Backup Exec

 WSUS, Sonicwall, Barracuda

 Norton Antivirus Corp. Edition

 Shortel VoIP phone systems

PROFESSIONAL

EXPERIENCE &

ACHIEVEMENTS Network Administrator - DPI MIDWEST INC. 08/ 2007 – July 29th 2009

 Effectively administered and monitored 9 Servers to deliver continuous availability for office and remote sales force users.

 Successfully administered and supported critical Exchange server to ensure 24x7x365 messaging for office and VPN users.

 Planned and performed regular servers/workstations patching, software and hardware upgrades trying to minimize downtime.

 Delivered day to day technical support/training for PC users with emphasis on customer satisfaction and time efficiency.

 Worked directly with the department heads to ensure IT services meet their business requirements

 Part of Domain migration team.

 Managed and troubleshoot Veritas Backup Exec tape backup to ensure adequate and timely backups are established, working and documented. Installed and configured NAS backup solutions.

 Established and maintained images for servers and workstations builds using Acronis True Image Pro as a part of Disaster and Recovery Plan.

 Worked closely with IT Director and company’s VIPs to provide input and recommendations in regards to necessary network improvements and upgrades to improve time efficiency and reduce operating cost.

PROFESSIONAL

EXPERIENCE &

ACHIEVEMENTS Network Administrator - Village of Bensenville, 09/ 2005- 08/ 2007

 In charge of 16, Intel Windows 2000/2003 Servers maintenance and administration in vital Local Government environment.

 Defined and implemented upgrade and Windows updates schedules for all network workstations and software. Setup WSU server which improved overall network performance.

 Worked directly with Police and Fire departments to ensure IT services meet their critical needs. Upgraded Police Domain Controller Server.

 Active Directory administration, domain user accounts management and maintenance. Created users, groups, permissions and profiles; implemented security permissions.

 Responsible for Exchange 2000 administration and monitoring.

 Disaster and Recovery planning and policy enforcement.

 Day to day technical support/training for all network users and applications- established excellent working customer support relationship.

 Worked closely with Finance Director on IT budget, responsible for hardware, licensing purchases and technology recommendations.

 In charge of vendor management for implementing new technologies, services and products.

 Setup and configured/secured public wireless networks for big sport events - State Wars Hockey.

 Day to day support for 5 distant network locations like Police Dept, Fire Dept, Public Works, and Two Ice Rinks.

PROFESSIONAL

EXPERIENCE &

ACHIEVEMENTS Network Technician – M.L Medical Billing, 07/ 2003- 09/ 2005

 Responsible for maintenance, installation and upgrades for PC equipment and software.

 Trained new users on company’s systems and use of applications; helpdesk support.

 Troubleshoot and resolved hardware, software and connectivity problems, including user access and component configuration.

 Performed PC hardware and software installations, maintenance, repairs and upgrades for Windows 98/ 2000/XP

 Documented installation processes and operating environment

 Setup, configuring and troubleshooting remote access solutions- VPN, WinVNC, MS Remote Desktop.

 Installed and supported antivirus solutions.

 Installed and supported network printers; HP/IBM/Konica Monolta

PROFESSIONAL

EXPERIENCE &

ACHIEVEMENTS IT Specialist - State Police in Gdansk; Poland – 05/ 1994 – 06/ 2003

 Member of a crime investigation team within Computer Crime Division of State Police in Gdansk; Poland.

 Helped investigated cyber crime activity such as software and media piracy, credit card fraud, identity theft, child pornography, spam marketing etc.

 Collected various forms of electronic evidence.

 Assisted during interviews of people who may be knowledgeable about the cyber crime.

 Worked closely with Prosecutors to collect electronic evidence and to assure that it can be authenticated and admitted as evidence during the Court trial.

EDUCATION

Bachelor of Science in Technical Management and Information Technology, DeVry University, Addison, Illinois

CERTIFICATIONS

 2007 successfully completed 50 hours of Cisco CCNA training with Micro Train Technologies.

 Currently studying for MCSA Certification

 IP 3 IT Security Workshop: From Strategy to Reality

 Finished IBM S29S1 course - iSeries System Operator Workshop Version 5

 Finished IBM S19S1 course - iSeries System Administration and Control

 Advanced working knowledge of Photoshop CS3 application

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