Monica L. Philpott

*** *********** **.

Summerville, SC 29483

843-***-****

QUALIFICATIONS

. 22+ years of highly successful and diversified experience in port

operations

. Aptitude for leadership and team dynamics with a strong commitment to

achieving objectives as established.

. Able to constructively and effectively make decisions under a number of

continuing changes and conditions.

. The ability to communicate and develop effective working relations with

all levels of management, labor, and clients.

WORK EXPERIENCE

AMERICAN PRESIDENT LINES,

Port Superintendent II Southern Region-(April 1998-October 26, 2012)

. Handle all aspects of Export cargo for Charleston, Savannah, Houston,

Mobile including but not limited to export load lists, local rail drays,

US Customs and USDA holds, tonnage reporting

. Handle all aspects of Import cargo for Charleston, Savannah, Houston,

Mobile including but not limited to import discharge lists, local rail

drays, Government holds, tonnage reporting

. Monitor and expedite aging equipment

. Rate quotation and reconciliation

. Lead trainer of import and export processes for new hires

. Cost savings of $163,000 to APL as I diligently worked with port and

trucker to alleviate extra costs to customer and APL

NEPTUNE ORIENT LINES (NOL (USA), Inc)

Traffic Supervisor - Charleston - June 1996-March 1998

. Responsible for the supervision of export, import, and intermodal

departments while maintaining direct customer contact for purposes of

problem resolution, rate inquiries, and general customer service

Customer Service Representative - April 1991-June 1996

. Responsibilities included, but not limited to, rate quotations, bookings,

shipment tracing, documentation and problem solving

Equipment Coordinator - March 1990-April 1991

. Daily report input, dispatch shipments, oversee entire fleet of

containers and chassis in Southeast region

Data Entry Clerk - November 1989-March 1990

. Responsible for all data entry for equipment, intermodal, import and

export departments

EDUCATION

Salisbury State University, Aug.1983-Dec.1984 - General Business courses

Montgomery College, Jan.1985-Dec.1985 - Hotel / Restaurant courses

Widener University, Jan. 1986-May 1986 - Hotel / Restaurant courses

COMPUTER SKILLS

Desktop applications: Excel, Word, Outlook; both in PC and Macintosh

platforms.

Industry Specific: Navis, Orion, Termview, CCMS, ETC, ICMS, CALS, SIPS,

Drayman, Walker, ACE

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