Lead Architect

PROFESSIONAL EXPERIENCE

McGraw Hill Companies *006-Present

Director of Server Operations

Led a team of 48 FTEs/12consultants/23 offshore staff with five managers, in support of server operations for a Tier 2 Shared Service Center supporting 22,000 users and 275 worldwide offices. Responsible for strategic direction and management of service delivery for aspects of Authentication, Messaging, Mobility, Virtualization, Wintel, Linux, SUN, and mainframe systems which consist of 9000+ virtual, physical servers of HP , Dell, SUN, IBM, and storage hardware. Budgetary responsibility included hardware, software, and maintenance contracts in excess of $25million. Led innovation through architectural development, design of, internal, external cloud services; VPCs, Amazon AWS and externally hosted providers resulting in $21 million cost savings. Oversaw facets of external vendors and outsourced/ offshore providers in management of service desk, datacenter management, server support, and daily operations.

New York & Company 2002-2006

Senior LAN Administrator

Led team of network server, desktop and helpdesk functions in support of national retail organization encompassing 500 locations nationally, 2000 headquarters staff, 7000 remote staff, across multiple datacenters. Led cutover, migration, and integration of merger and acquisition activities and supported transition from a private organization to publicly traded corporation.

Continued

Led Visa/MasterCard certification initiatives for compliance in support of CISP in conjunction with developing corporate security standards for web access, encryption, and IDS solutions. Responsible for standardization of disparate technologies across App, DB, Operations, and business functionalities.

EARLY CAREER

Moët Hennessy - Louis Vuitton (LVMH) 2000-2002

Senior Systems Administrator

• Led teams in implementation and roll-out of ERP systems to manage sales, inventory, accounting, warehouse functions, and customer history

• Managed IT infrastructure operations, developed project budgets, and supervised helpdesk

ASC telecom, LP 1998-2000

Service Manager

• Managed national team of field engineers deploying voice recording systems for financial, 911, and call center environment

UNITED STATES NAVY

OFFICES OF JAG / Navy Legal 1994-1998

MIS Technician

• Provided service to over 500 users on Windows NT systems across twelve locations

• Consistently ranked in top 5% of peers. Awarded Sailor of the Year

EDUCATION/PROFESSIONAL COURSES

Master’s in Business Administration

New Jersey Institute of Technology, Newark, NJ May 2009

Bachelor of Science - Business, Management and Economics

State University of New York, Empire State, Albany, 2002

TECHNICAL EXPERTISE

Microsoft Certified Systems Engineer

ITIL/MOF Foundations

SOX Foundations

Project Management

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