Project Manager Customer Service

Michael J. Ala

*** ********** ****** ********* ** 07020

*** • 886 • 8996

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OBJECTIVE: A Challenging position as a Programmer/Analyst utilizing e-commerce and Internet technologies.

NETWORK:

• Windows Workstation and Windows Server administration, installation, configuration, and support.

• Web Server Configuration and Support (IBM, IIS, Apache)

• General knowledge of network topologies, protocols, and hardware.

SOFTWARE:

• Windows, Microsoft Office Suite, MS-Project,Trusted Link, T.L. Ashford, ZPL, Dreamweaver.

• RPGIII & RPG ILE, COBOL, Access, VB, Notes Script, HTML, JavaScript, Flash, ActionScript, XML/XSL, Net.Data, SQL, Perl.

• Middleware - Vitria – Business ware, Bizmanager

• Web Servers: Apache, Tomcat, AS/400 web Server, IIS

HARDWARE:

• iSeries (AS400), PC (windows, mac)

• Working knowledge of various bar coding printers and readers.

EXPERIENCE:

BP Lubricants USA Inc. (Formerly Castrol), Wayne, New Jersey 1999 – Present

E-Commerce Service Line Leader

• Created an maintained all x12 and EDIFACT transactions sets for BP Lubricants USA, Castrol Canada, and Industrial Lubricants

• IT Project Manager for WMS Implementation and Export Logistics Projects

• Project Manager for automation of A/R and A/P auto debit/Pay system.

• Create and maintain EDI interfaces to JDE ERP System

• Create and Maintain Interfaces for Industrial Systems

• Train and Manage BP Outsourced and Offshore Support Group for eCommerce and WMS

• Automated Processing and Auditing of Ecommerce transactions.

• Create and Automate Workflows for Order2Cash Processes

• Maintain 3rd party Software for EDI

• Implemented XML and created XSL definitions for Order2Cash Transactions

• Configure, maintain, and support AS/400 and Apache Web Servers.

• Design, creation, and deployment of an Online Ordering system.

• Create various intranet and extranet applications to support business processes.

• Implement a B2BI/AS2 Solution utilizing Vitria Businessware and Bizmanager

International Terminal Operating Co, Inc., Jersey City, New Jersey 1997 – 1999

Programmer/Analyst

• Design thru implementation of systems for Payroll and Billing.

• Design, creation, and deployment of a corporate website.

• Design and creation of Marketing and Human resources systems utilizing Access and Lotus Approach

• Implement CA/400 and ODBC for transfer of information between PCs and AS/400

C & A Systems, Parsippany, New Jersey 1993 – 1997

Programmer/Consultant

• Write programs for Formulations, Manufacturing, and Distribution systems.

• Integrate barcode system with existing applications.

• Integrate third party EDI system with existing applications.

• Set up remote warehouse site files transfer and updates.

• Design P.C. based applications and integrate with AS/400

• Migration of new accounts from their current system to AS/400

• Aid in the connection of NT server to AS/400 Using SNA

• Create web pages utilizing HTML, CGI scripts and Java

• Solely responsible for five account sites.

GEC Alsthom, North Bergen, New Jersey 1990 – 1993

Senior Programmer

• Design and implement applications for a customized in-house MRP System.

• Write Program Specifications for other in house Programmers

• Evaluate system requirements and justification of expenditures

• Write system documentation and user manuals.

• System Training.

Cefco/Raytron Corp., North Bergen, New Jersey 1986 - 1990

Junior Programmer

• Create individual programs and system modules for Customer service, Purchasing , and Production

• Aided in the migration from S/34 to S/36

• Create program documentation and maintain documentation library.

EDUCATION:

• B.A. Music Education, Jersey City State College, Jersey City, New Jersey.

• Web Server Administration, Farleigh Dickinson University, New Jersey

• Flash Programming, Bergen County Academy for the Advancement of Science & Technology

• Principles of Project Management, Castrol core business requirement

• First Level Leaders Training

• ITIL Foundation Certification

• Learning Tree: Java and XML.

• Microsoft – Building XML Based Web Applications

• Microsoft .Net

APPOINTMENTS:

• Wal-Mart EDI Advisory Committee

• Advance Auto Continuous Improvement Project Team

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