Technical Support Assistant

CURRICULUM VITAE

PROPOSED POSITION: WEB RESEARCH AND DATA ENTRY

1. FAMILY NAME: MUIGAH

2. FIRST NAME: LUCIE

3. DATE OF BIRTH: 04 APRIL 1976

4. NATIONALITY: KENYAN

5. CIVIL STATUS: MARRIED

6. EDUCATION: DEGREE

INSTITUTION [DATE FROM - DATE TO] DEGREE (S) OR DIPLOMA (S):

ASSOCIATION OF BUSINESS EXECUTIVES (JUNE 2003 – DEC 2004) ADVANCED DIPLOMA IN BUSINESS ADMINISTRATION

NAIROBI UNIVERSITY (JAN 2006 TO DATE) BACHELOR OF COMMERCE IN BUSINESS ADMINISTRATION

7. LANGUAGE SKILLS: Indicate competence on a scale of 1 to 5 (1 - excellent, 5 - basic)

LANGUAGE READING SPEAKING WRITING

KIKUYU Mother tongue

ENGLISH 1 1 1

KISWAHILI 1 1 1

8. MEMBERSHIP OF PROFESSIONAL BODIES: CHARTERED INSTITUTE OF PURCHASING AND SUPPLIES

9. OTHER SKILLS: ADMINSTRATIVE ASSISTANT/PERSONAL ASSISTANT

10. PRESENT POSITION: REGIONAL MEDIA MONITORING ANALYST

11. YEARS WITHIN THE FIRM: 3 YEARS

12. KEY QUALIFICATIONS (RELEVANT TO THE PROJECT):

BACHELOR DEGREE IN BUSINESS ADMINISTRATION

13. SPECIFIC EXPERIENCE IN THE REGION

COUNTRY DATE FROM – DATE TO:

KENYA JUNE 2009 TO DATE

14. PROFESSIONAL EXPERIENCE:

Date JUNE 2009 TO DATE Location MOMBASA

Company CUBIC APPLICATION INC Position REGIONAL MEDIA MONITORING

Description: Provide technical support to a Media Analysis Center in support of US government Task Order

Reference person: MR. J. KAYSER

Main tasks:

Provide technical support to a Media Analysis Center in support of US government Task Order

Use the web to disseminate articles and information related to the customer task order and as prescribed by the Media Analysis Center Director.

Transcribe and translate documents from Swahili to English.

Support the population of information databases and development of background information support documents required by the Analysis Centre’s customers, the director or designated representative.

Develop both qualitative and quantitative research - this includes an expert understanding of the value of a range of research methods

Maintain accurate records of the delivery of coverage, as well as looking for gaps and duplication in the coverage;

Ensure the client's report is completed by the deadline

15. OTHER RELEVANT INFORMATION:

OVER 10 YEARS IN PROVIDING ADMINISTRATION SUPPORT TO SENIOR EXECUTIVES IN LARGE MULTI NATIONAL ORGANISATIONS

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