Customer Service Nurse Practitioner
Resume:
BRIAN D. SCHEUR
FRESH MEADOWS, NY 11365
RESIDENCE 718-***-****
CELLULAR 646-***-**** ********@*****.***
PROFESSIONAL PROFILE
Highly accomplished leader, confident, motivated manager with expertise in training to surpass established objectives. Managed multiple projects. Exceptionally skilled communicator. Proficient at orchestrating and overseeing daily operations. Adeptly managing finances and solving problems resourcefully.
EMPLOYMENT HISTORY
Avondale Care Group, New York, NY
Regional Vice President
Sept 2011 – Present
• Directed the Business Development and Managed the Senior Buildings for the Licensed Home Care Agency.
• Administratively responsible for providing Home Health Aides, Nursing, Physical Therapy, Occupational Therapy, Speech Therapy, Case Management, Hospice, and Visiting Doctors to the Senior Community.
The Bristal Assisted Living at North Woodmere, North Woodmere, NY
Executive Director
Oct 2010 – Sept 2011
• Administratively responsible for 141 Residents in an Assisted Living Community licensed by the NYSDOH.
• Direct reports from Directors of Food Service, Resident Services, Environmental Services, Activities, Housekeeping, Case Management, Community Services, and Administrative Coordinator.
• Maintained a positive working relationship with the public, ownership, the Residents and their families and staff.
• Received a 100% Violation-Free inspection from the NYSDOH.
• Increased the Occupancy Rate to 94%.
Fox Rehabilitation, Cherry Hill, NJ
Regional Marketing Director – New York
Jan 2008 – Oct 2010
• Increased the New York market development by 60%.
• Contracted Prospect Park Residence (Brooklyn), Carnegie East and James Lenox House (Manhattan), Tappan Zee Manor (Rockland County), and Brandywine Assisted Living at the Savoy (Queens) to provide Rehabilitation to the geriatric population.
• Increased productivity of the clinicians by 50% by introducing new physicians to this private practice of Physical, Occupational, and Speech Therapists providing “House calls” as a Medicare Part B provider.
Terence Cardinal Cooke Health Care Center, New York, NY
Administrator
July 2002 – July 2007
• Administratively responsible for 50 Consumers (Children), Medical Director, Nurse Practitioner, Respiratory Therapy, Dietary, Recreation, Housekeeping, Engineering, Special Education Teachers, Physical and Occupational Therapy.
• Worked closely with OMRDD, families and friends of Consumers to ensure continued quality of care for the children.
• Introduced Team Rounds from all disciplines to increase productivity.
• Chairman of SIRC Committee, Human Rights Committee, and Continued Quality Improvement Committee.
• Reviewed and approved staffing levels, payroll, and purchase requests. Decreased over-time and increased job satisfaction. Set par levels and re-order points to make a more cost effective system.
• Implemented new systems including wireless emergency call system, payroll system, and scheduling system.
• Provided staff education in areas of new equipment, Fire Safety, Hazard Communication, Violence in the Workplace, Accident Prevention, and Disaster Preparedness. Training was conducted in a classroom setting as well as on the specific workstation.
• Administrator on Duty for a 729 bed health care facility including the Hospital, Annex, and Cohen buildings. Administratively in charge on Weekends and Holidays for Nursing, Respiratory Therapy, Recreation, Dialysis, Engineering, Housekeeping, Dietary, Security, and Medical Departments.
Dewitt Rehabilitation and Nursing Center, New York, NY
Director of Environmental Services
January, 1996 – March, 2007
• Directs the operations of Housekeeping, Linen, Resident Clothing, Resident Grooming, Grounds Sanitation, Communications, Risk Management, Safety and Security.
• Introduced a cycle cleaning and safety awareness program at the 499 bed facility.
• Part of the Administrative team working for the customer service approach towards the residents and their families.
• In-Serviced entire facility in the Hazard Communication Program, Fire Safety, OSHSA Violence in the Workplace, Accident Prevention, and Disaster Preparedness.
• Introduced environmental rounds on all shifts for continued quality improvement for resident care.
Nassau Extended Care Center, Hempstead, NY
Director of Environmental Services
June, 1995 – January, 1996
• Responsible for Construction, Engineering, Central Supply, Receiving, Housekeeping, Security, Risk Management, Safety, Communications, Grounds, Laundry and Linen.
• Coordinated the opening of a 240 bed Long term Care Facility.
• Liaison between all contractors and owners of facility. This included the Nassau County Fire Marshall, Plumbing and Electrical Inspectors, Hempstead Building Inspectors, and NYSDOH.
• Wrote policies and procedures.
Cabrini Medical Center/Cabrini Nursing Home, New York, NY
Director of Support Services
November, 1991 – May, 1995
• Member of Senior Administration, responsible for Communications, Grounds, Housekeeping, Laundry, Linen, Maintenance, Plant Operations, Receiving, Security, and Transportation.
• Established and maintained policies and procedures for all departments.
• Reviewed and approved the annual budgets.
• Reorganized space to increase efficiency and reduce costs.
• Chairman of Safety Committee and New Products Committee.
• Conducted Mandatory Staff Education.
The Parker Jewish Geriatric Institute, New Hyde Park, NY
Director of Building Services
July 1989 – October, 1991
• Administered and directed staff, provided residents linen and clothing, maintained proper cleanliness, sanitation of the interior and exterior of a 527 bed Long Term Health Care facility.
• Evaluated effectiveness of programs planned, coordinated and controlled programs for waste collection, vermin control and other service contracts.
New York Health and Hospitals Corporation,
Bronx Municipal Hospital Center, Bronx, NY
Associate Director
May, 1987 – June 1989
• Coordinated the operations of the Housekeeping, Grounds, Mail, and Messengers.
• Directed the preparation of manuals, administered guides, staff communications and interpreted corporate policy to staff, developed departmental budgets, work schedules, staffing patterns, and training, discipline, and grievance resolutions.
Yonkers General Hospital, Yonkers NY
Director of Support Services
March, 1984 – May, 1987
• Administratively responsible for Purchasing, Receiving, Print Shop, Mail Room, Central Supply, Housekeeping, Laundry, and Communications.
• Negotiated the best price, quality, and service for both capital and expense items.
• Coordinated purchasing activities, evaluated capital equipment requests, directed complex activities in operations and finance, established and maintained budgets.
ServiceMaster Management Service Corporation
Director
• Coordinated activities of the Housekeeping and Laundry Departments.
• Nominee for Professional Image, Supportive Management and Development of New Managers Awards.
• Trained supervisory personnel, controlled labor and supply costs, participant in Strike Plan for Local #1199 at St. Vincent’s Hospital and Mount Sinai Medical Center. Reorganized Laundry and Housekeeping services at St. Barnabas Hospital.
Bloomingdales New York, NY
November, 1982 – March, 1984.
• Executive Manager of selling floor, Athletic Club, Watch and Jewelry Repair, Lost and Found, Customer Checkroom and 40 Carats Restaurant.
• Managed the customer service of the Men’s Department
EDUCATION
C.W. Post/Long Island University, Greenvale, NY
Post Graduate Certificate in Gerontology 1990
C.W. Post/Long Island University, Greenvale, NY
M.P.A. Specialization in Hospital Administration 1984 - 1986
S.U.N.Y. College at Brockport, Brockport, NY
B.S. Business and Political Science (Dual Degree) 1978 – 1982
References available upon request
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