Project Manager

K. C. White,MBA,MPM

*** ********** ***** ***** ***** Springs, Ga 30350 404-***-****

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EDUCATION_________________________________________________________________

Master of Business Administration & Master of Project Management

Keller Graduate School of Management, Atlanta, GA, June, 2005 - Graduated with Distinguished Honors

• Currently enrolled in the PMP/MCTS Certification Class at Southern Polytechnical University (Marietta, GA)

Bachelor of Science in Chemical Engineering

Minor in Business Management & Mechanical Engineering

Howard University, Washington, D.C., May, 2000

TECHNICAL PROFIECIENCIES ____________________________________________________________________________

Primavera, Six Sigma, MS Project, CAD, ASPEN, Sharepoint 2010, PRISM, ITUP , JAVA Script, OSHA Certified (+48 hours), Oracle E-Business Suite, Visio, Access, Agile PM Software

APPLICABLE EXPERIENCE__________________________________________________________________________

Research & Development Project Manager, CIBA VISION, Johns Creek, GA (02/11- 04/11)- Short-Term Contract

• Implemented global name change and integration of product launch of major product through regulatory affairs, supply chain, packaging, claims, graphics, R & D, quality, engineering, manufacturing, and marketing for over (150) one hundred-fifty countries and three manufacturing facilities

• Actively took advantage of change opportunities and recommending new strategies for project integration of two innovative projects, while working with various global internal C-level and VP-level shareholders; Monitoring/ preparing MS project plan and creating timing scenarios as needed based on information available, including critical path analysis

• Updated/maintained project SharePoint sites with project scorecards, milestone lists, risk maps, agendas and meeting minutes; Establishing change management procedures, including evaluation and communication for project

• Prepared project documentation based on inputs from cross functional team members to formulate risks register, requirements matrix, project scope statement, key milestones, and WBS

• Ensured accuracy and availability of key project information, while tracking project 3rd party and resources spent

Business Critical Project Manager, APEX ENGINEERING SOLUTIONS, Atlanta, GA (11/08-012/10)

• Maintained existing and defined new client relationships within the southwest territory by identifying needs and suggesting solutions to their resource needs in terms of growth and attrition; developed training procedures for new hirers/ managers

• Provided operational support to sales team by coordinating activities related to deploying real-time sales decision applications: Successfully created various Sharepoint Services (3.0) sites for project documents, issues and risks to be shared and managed by team; stored project documents in document libraries to enable to team to view updates for PM plan, version tracking of updates and customized notifications/alerts for team’s tasks in order to avoid inefficient communication between team; Ensured/negotiated maintenance pricing quotes from area vendors; assisted in managing various phases of contract processes for software maintenance agreements/warranties/remedies/support policies for new clients; led design process, research administration, monitoring and implementation of departmental/cross-functional projects; cooperatively defined and published process-focused performance metrics including significant service, quality, and cost components, while identifying cost, schedule, technical, and quality risks; executed contracts with A/E firms and other contractors to ensure successful project delivery; conducted prospectus feasibility studies; participated in preparation of sales, business, and production development plans; analyzed existing and anticipated customer service requirements; provided weekly reports; managed day-to-day activities, while utilizing Six Sigma skills to implement process improvement

• Prepared communication/risk/HR/integration and quality plans, as well as implemented project plans in accordance with the client’s needs as early as pre-selling activities through proposal scoping/start-up, execution and close-out procedures

• Ensured effective change management occurrences throughout project; coordinated with Strategic Sourcing/Legal to review upcoming contracts; coordinated deliverables for integrated service launch; updated critical path information ( bi-weekly)

Regional Project Manager, ENTERPRISE TECH & MANAGEMENT CONSULTANTS, Atlanta, GA (02/06-09/08)

• Identified potential project risks, implemented appropriate courses of action to address project slippage and developed strategies to mitigate future risk, as well as submitted recommendations to management regarding alternatives; effectively

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provided progress reporting support service on technology-bases programs/provided logistic and construction detail schedules using Primavera (P6); performed quality assurance testing and prepared docs for end-users of IT systems

• Assisted with other Project Management Office (PMO) services and worked toward continuous improvement of the PMO for seven (7) start-up firms; ensured the accuracy and integrity of the project control system (PRISM) was properly maintained in analyzing cost, quantity, and project hours from various contracts and PO’s; assisted in managing collection of historical data which enabled production of short-term customer service, risk, and supplier management reports; assisted system administrator in customizing PRM-IT process and understood structure of ITUP method library which significantly improved planning and implementation of two (2) start-up firm’s company initiatives; familiar w/ITUP budget preparation

• Developed feasibility study for potential CMMS system users for two firms with issues of scheduling preventative maintenance; performed software process assessments to facilitate process improvement initiatives for (3) start-up firms

Project Manager, GUDE MANAGEMENT GROUP (Dekalb County School System), Atlanta, GA (12/04-01/06)

• Simultaneously analyzed engineering plans/specifications to detect errors in design from directives/codes for Dekalb County Schools, while managing subcontractors’ schedules and integrity of work for HVAC, electrical upgrades, and implementation of freezer/cooler systems project; organized and coordinated field supervision for over (83) schools with budgets in the $2-$37M range; managed monthly pay-ops for all architects and general contractors; obtained county permits

• Worked with over (15) architects, engineers, communities, and school staff to coordinate request for proposals and hard-bid packages, while developing recommendations for joint action; identified needed client organization and vendor improvement initiatives; identified and resolved construction field conflicts with major construction companies in order to

avoid potential change orders; successfully established coordination mechanisms for regular client communications/planning activities (incl. performance reviews, strategic planning processes, service request prioritization)

Project Coordinator, M.C. DEAN, INC. (Hartsfield-Jackson International Airport), Atlanta, GA (10/02-12/04)

• Implemented streamlined processes to effectively oversee vendor operational performance and ensure vendor compliance with the operational components of service delivery contracts; maintained contact with various officials of the Hartsfield

Atlanta International Airport to ascertain project requirements/levels of satisfaction with progress performance of the Security Access Control System project; facilitated over weekly status owner’s representative meetings

• Led project teams in providing client solutions to address merger and integration with the airport officials, business transformation, strategy alignment, and organizational change with airport officials; Monitored all submittals, requests, proposals, schedules, design addendums, and audit responses for the Security and Electronic Systems Division

Sr. Project Engineer, C.R. BARD, INC., Covington, GA (03/02-08/02)

• Led team (regulatory affairs, finance, marketing, engineering) and executed the implementation of design control project steps for the urethral support system; developed/tracked project timeline/resource requirements for the February, 2005

project launch; coordinated and presented quarterly project budget reviews, including evaluation of capital cost/man-hour construction estimates and schedule considerations for the Sofradim product; prepared for quality assurance procedures

• Validated laboratory test methods/experiments, all of which resulted in the successful evaluation of new products at

estimated NPV of $3.75M for the upcoming three years; presented design changes to Project Design/Urological Division

PROFESSIONAL HISTORY___________________________________________________________________________

Project Commissioning Engineer, XEROX CORPORATION, Rochester, NY/ Toronto, Ontario

• Coordinated and supervised the initial start-up of toner resin plant through demonstration of successful equipment operation; performed pre-commissioning and performance testing of all necessary equipment; prepared commissioning test procedures/reports, direct client-site testing; developed methods of procedures, commissioning logs, equipment checklist/operation; devised recommendations for optimizing building operations; ensured installation/testing of new or upgraded toner equipment; utilized proven experience in scaling formulation for mass production in new plant

• Supervised the performance of in-process and final inspection, including documentation for QC acceptance of construction activities and installations; responsible for establishment, implementation, and control of the mechanical quality control program for the toner plant; administered personnel development and quality control training programs for toner plant

Senior Process Engineer, RAYTHEON CORPORATION, Dallas, Texas (01/00-12/00)

• Provided process improvements by developing methods to lower inventories, receivables and contracts through process flows utilizing Six Sigma; assisted in reducing forecasted $1.5M for the polymer low-cost optics subsystem within the new infrared Night Vision System automobile camera; conducted comparative analysis for pilot plant development/studies for production scale-up o-ring process for General Motors’ Risk Management Division

• Negotiated prices, rebates and availability of products with vendors; controlled/developed SOP’s manufacturing directions, batch records and protocols for manufacturing parts for the infrared camera; supervised and recommended engineering solutions to (13) technicians/operators in the prevention of non-conformances, while performing failure/defect investigation for camera parts; solicited quotes from potential suppliers/reviewed responses for completeness and compliance to specifications of prices for problematic camera parts

Junior Process Engineer, N.I.P.E.R. (National Institute of Petroleum Energy Research), Bartlesville, OK

• Formulated hypothesis(s) with emphasis towards the problem of photochemical smog formulation and fuel emission difficulties; provided technical/programmatic support towards the management of DOE’s Reservoir Oil Field Demonstration Program; validated/programmed comparative data from the U.S. National Emission Inventory

I/T RELATED EXPERIENCE______________________________________________________________________________

Provisionist, AT&T CORPORATION, Atlanta, GA (11/01-01/02)

• Prepared telecom provisioning deployment, while working closely with company’s existing management tracking system; worked with Information, Application and Technology architechs to help analyze the impact of the proposed web-based information/data architecture; provided technical assistance for developing conceptual and logical database design

• Assisted in the developmental process of the operating procedures towards the performance of daily facility operations, inclusive of preventative and emergency maintenance work; supported/maintained client applications infrastructure

Jr. Database Administrator, BELLSOUTH CORPORATION, Atlanta, GA (01/01-10/01)

• Managed tie code system requests to ensure new business phone numbers were established to meet the needs of Bellsouth’s process of their tracking internal system; monitored implementation of tie application codes and its interaction to database/developed monitoring and feedback processes

• Developed various detailed quality testing plans and consistently researched methods to effectively run day-to-day operations; identified potential pitfalls for the implemented systems and recommended proposed feeds/load processes

Information Technology Systems FRITO-LAY CORPORATION, Plano, Texas (05/99-12/99)

• Developed matrix of all current service and distribution reporting systems which later identified performance reports, defined data sources, and mapped reporting process flows for all fleet drivers (conversion of hand-held computers)

• Reviewed, analyzed, and provided technical support in modifying legacy/new systems including coding, testing, debugging, and documenting programs for warehouse development; assisted testing strategies for hand-held computers and ensured requirement traceability; assisted in devising transition plan from project team to the support team

RYLA CORPORATION (Verizon) (Kennesaw, GA)- Coordinated support in response to requests/T-1 problems reported by end users in VA, GA, NH, CT, and NY; Monitored performance metrics and evaluated ends satisfaction levels; made recommendations regarding the deployment of technical upgrades/system changes; logged all service requests, generated work orders/ trouble tickets, troubleshoot reported issues and recorded problem resolution in IT service desk system

RELATED EXPERIENCE:

• Substitute Teacher, COBB COUNTY SCHOOL DISTRICT, Marietta, GA (01/09-11/09)

• Fuels Tech Analyst, EXXON MOBIL Corporation, Fairfax, VA (12/99-10/00)

• Research Technician, USDA Livestock/Environmental Division, Beltsville, MD (09/97-10/99)

• Financial/Data Intern, PEPSI-COLA DCLP, Forestville, MD (05/97-09/97)

• McNEIL CONSUMER GOODS PRODUCTS (Ft. Washington, PA) Contract Operational Division

• MERCK PHARMACEUTICALS (Somerset, NJ) Engineering & Design Group

• NATIONAL INSTITUTE OF PETROLEUM ENERGY RESEARCH (Bartlesville, OK)

• SHELL OIL REFINERY (Norco, LA) AUTOCAD/CAM Design Group

• JOHNSON & JOHNSON CORPORATION (Milltown, NJ) Sanitary Napkins Division

• Worked cross-functionally with sales, marketing and manufacturing to prioritize development programs and establish schedules, deadlines and related timetables for sanitary napkins division; Analyzed research data and proposed product specifications to determine feasibility of product proposal; Assisted in direction of preparation of product layout and detailed drawings/schematics; Coordinated manufacturing of prototype product for 2014 Third World Country Product Launch; Planned and developed experimental test programs for product launch; Analyzed test data and reported to marketing division to determine if design met functional and performance specifications; actively participated on cross-functional teams to evaluate efficient use of manufacturing assets/developed effective demands on sales& operation process

• Interacted with customers to determine new product criteria, performance requirements, marketing data and target cost/pricing levels; Conferred with research and other engineering personnel and prepared design modifications as required

Evaluated engineering test results for possible application to development of systems and other uses for sanitary napkins

• L.A. DEPARTMENT OF WATER & POWER ( Los Angeles, CA) HPWH Marketing/Sales Team

Claims Representative, PEACHCARE for KIDS, Atlanta, GA (01/02-09/02)

• Responsible for providing expertise or general claims support to teams in reviewing, researching, investigating, negotiating, processing and adjusting claims while ensuring a high level of customer service; resolved basic types of customer service inquiries including: benefits, eligibility, member material requests, provider look up , and authorization calls

• Performed necessary tasks to promote member compliance, as well as monitor inpatient census; diligently worked with managing contracting officers and specialists to effectively resolve contractual matters in a timely manner

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