Sales Representative Electrical

ANDREW SURTES

******@*****.***

**** ******* *****, ************, ** 78660 • (512) 203 – 9962

EXPERIENCE

Dell Incorporated, - Round Rock, TX 02/2002 – 09-2010

Inside Technical Sales Representative,

• Devise new approaches/methods to selling Dell products and services.

• Use leadership skills to build relationships and develop business solutions using Dell products and services.

• Keep sales teams and customer accounts up to date on Dell’s enterprise technology, products, and services.

• Encourage others to stay up-to-date in their knowledge of what is going on in Dell, and relevant industries.

• Exhibit a broad base knowledge of multiple or related industries as well as an acute business understanding.

• Develop relations with key vendors to better position industry technology within Dell solutions.

• Coach and support others in resolving complex, high risk customer issues.

• Focus self and team on the most critical activities that support the sales environment.

• Dell “Team Player” Award winner, FY’10

• Dell “Circle of Excellence” Award winner, FY ‘04

2Tech Unlimited, - Round Rock, TX

Internet Sales Representative, www.2tech.org

• Focused on fielding in-bound sales calls and efficiently completing/closing the sale.

• Directly responsible for posting/updating merchandise on Web site.

• Led research and response projects related to disaster recovery and business continuity.

• Led projects related to improving shipping, receiving, accounting and payroll processes.

Motorola SPS, - Austin, TX 02/1994 – 01/2002

Senior Electronics Technician

• Provided post-sale installation, optimization, maintenance, and management of mobile communication systems.

• Focused on maintaining optimal performance levels across an integrated system.

• Provided Analog, Digital, Mechanical, Electrical and Pneumatic Troubleshooting and repair of Semiconductor Equipment.

• Performed system hardware and software installation and optimization.

• Managed system availability through routine system maintenance and performance monitoring.

• Supported the telco interfaces of larger systems as well as the LAN/WAN and Microwave networking links, multi-site trunked systems, integrated network systems, and communication hubs.

• Served as primary point of contact for customer sites that required performance monitoring and management.

Applied Materials Contractor, - Austin, TX 07/1992 – 01/1994

Technologist

• Provided post-sale installation, optimization, maintenance, and management of Endura & Centura systems.

Interstate Electronics Corp, Anaheim, CA 06/1985 – 06/1992

Senior Electronics Technician

• Provided Analog, Digital, Mechanical, Electrical and Pneumatic inspection, testing, Troubleshooting and repair of US Military systems & subsystems.

US ARMY 1980 – 1986

• Provided Avionics, Analog, Digital, Mechanical, Electrical and Pneumatic Maintenance and repair of AH1 Helicopters.

EDUCATION

NATIONAL INSTITUTE OF TECHNOLOGY (NIT), - Anaheim, CA June 1986

AS Degree, Electronics Engineering

US ARMY AVIATION LOGICTICS SCHOOL (USAALS), - Fort Eustis, VA September 1980

US Army Career Degree Program, Electronics & Avionics

ADDITIONAL

• Motorola SPS: 7 Consecutive years of Perfect Attendance.

• Motorola SPS: Patent Award

• NIT: Deans List, Honor Roll

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