Customer Service Document Controller

SYED NAYAB RASOOL

Salbouk. Riyadh, Saudi Arabia

Mobile: 009***********

E-mail: *************@*****.**.**

CAREER OBJECTIVE :-

To work in a professional and component atmosphere that enable me to cope up with emerging trends to widen the spectrum of my knowledge and to earn fame and name for the organization where I work.

PROFESSIONAL STRENGTH :-

Proactive achievement oriented team worker.

Ability to work with multicultural work force.

Hard working and goal oriented with a passion in dealing with people

Capable of working under pressure and Multi-tasking with good people skills.

Extend assistance to other co-workers & perform other related task

Good knowledge in Computer Applications includes installations software & hardware peripherals and Trouble shooting the system with good typing skills.

Experience in handling the confidential paperwork.

Knowledge of and experience with corporate mailroom procedures.

EDUCATIONAL QUALIFICATION :-

B.Sc Computer Science

S.V. University, Kadapa, India 2003

Intermediate

S.V. Intermediate College. Kadapa, India 2000

Secondary School Certificate

Shobha English Medium High School, India 1998

TECHINCAL SKILLS :-

Diploma in Computer Applications

Zentek Computers, India 2003

Diploma in Auto CAD

Softek Computer, A.P. 2003

Diploma in 3D Max

3D-VIZ CAD & 3Ds Max Training Center, India 2009

Indian Driving License (4 wheeler Light motor vehicle) 2005

Diploma in Call Center Executive

C2C, Hyderabad, India 2006

Diploma in Airport Airlines Customer Care

Stonebridge Associated College, Dubai 2008

EXTRA CURRICULUM ACTIVITIES :-

N.C.C. ‘B’ Certificate

National Cadet Camps, Andhra Pradesh, India 2003

WORK EXPERIENCE :-

INCHARGE OF DOCUMENT SECTION

Saudi binladin Company, Riyadh, Saudi Arabia. (2010 – till to date )

Working on Company’s Software Primavera & Prolog where all Shop drawing, documents and material details are updated which will be monitored by the Head Department personalities for approvals and further processing and handling all Fonts Office Registers including Inward and Outward Registers. Drafting, Receiving and sending letters from the Department and distribution of letter to the concerned Department.

Handling Registers in which the outgoing and incoming Documents and thier details are recorded and accurately filed and delivered mail to specified departments.

Handling the record room where all types of Shop drawing, Documents, Material submittals and letters are arrangement according to their reference no.s and all.

Proccessing the documents. Work on Ms-Word, Ms-Excel and updating them in Company’s Software Primavera & Prolog. Sending daily reports to the Head Office.

Communicating with Head Department and Supervising the staff to meet the scheduled work and target to be done.

Attending the scheduled meeting, preparing minutes of meeting. Processing according to discussed in meetings.

Maintainig EDMS is properly implemented and regularly maintained

DOCUMENT CONTROLLER

SV PG College ,Kadapa, India. (2009 - 2010)

Receiving the letters from the Department and circulating them. Drafting the letters, Collecting the semesters fees and handling the inward and outward registers and Accounts Registers.

Banking the amount at the end of the day. Preparing and Maintaining the time schedule of the staff.

Processing the documents. Handling the Inward and Outward Register in which the outgoing and incoming postal details are recorded and accurately filed and delivered mail to specified departments.

DOCUMENT CONTROLLER

Whitby & Bird Engineers, Dubai. (2008-2008)

Distributing documents & filed in relevant project files, and all documents can be traced and retrieved within reasonable time.

Understanding and contributes to company quality and HSE policy and guidelines.

Registering all contractual correspondence in incoming registers and stamped and uploaded to the EDMS and distributing copies are to all relevant personnel on time as indicated.

Maintaining all incoming and outgoing correspondence registers.

Conducting document acknowledgements, checking completeness of documents and informs to the relevant department or section as required.

Uploading by EDMS data imported from sites to Head Office servers and that all out documentation is presenting the company image standards.

Maintainig EDMS is properly implemented and regularly maintained.

CUSTOMER SERVICE ASSISTANT

Emarat Petroleum Company, Dubai. (2006- 2008)

Handling Dept of Convenient Store.

Handling cash registers, merchandising, receiving and display all products with in the store facility ensuring all the products are displayed according to planogram monitor and checking gondolas, fresh food item, cabinet and store room.

Extend assistance to other co-workers & perform other related task.

Provide full assistance and service to the customer needs.

DOCUMENT CONTROLLER

District Minorities Welfare Office, India. (2004-2006)

Work on Ms-Word, Ms-Excel andHandling the Inward and Outward Register in which the outgoing and incoming postal details are recorded and accurately filed and delivered mail to specified departments.

Covered phones for word-processing clerk during clerk’s lunch break.

SALES MAN CUM COMPUTER OPERATOR

Computer Media Station, Kadapa, India (2003-2004)

Handling the customers and cash counter.

Explaining tariff and features of the product.

Installing hardware peripherals and softwares and trouble shooting the problems in system.

PERSONAL INFORMATION :-

NAME : SYED NAYAB RASOOL

NATIONALITY : INDIAN

AGE, DATE OF BIRTH : 28 YEARS, 01-05-1983

WEIGHT : 61 KG

HEIGHT : 169 CM

PASSPORT NO : E 7171350

DATE OF EXPIRY : 16-12-2013

PLACE OF ISSUE : HYDERABAD

MARTIAL STATUS : SINGLE

LANGUAGE : ENGLISH, HINDI AND TELUGU

DECLARATION

I HEREBY DECLARE THAT THE ABOVE MENTION INFORMATION IS TRUE AND CORRECT TO THE BEST OF MY KNOWLEDGE AND BELIEF.

[SYED NAYAB RASOOL]

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