AMY GROVER http://www.jobfox.com/people/Amy-Grover
**** ****** ****** ***–203–6248
Churchton, MD 20733 *******@*****.***
SENIOR FINANCE DIRECTOR
Business Operations • Revenue & Profit Performance • Business & Financial Analysis
MBA–credentialed finance executive with demonstrated record improving business operations derived from deep expertise in operations management, financial leadership, and strategic business planning. Value creator and effective leader with reputation for integrity, results, and attainment of business, revenue, expense, and profit targets for leading communications organizations.
Catalyst for change with track record of garnering confidence and consensus from subordinates,
peers, and executive staff to initiate and execute change
Strong blend of leadership, organization, and financial talents that drive productivity,
performance and bottom–line improvements
Earned title of “Best Turnaround Manager” by leading media agency CFO for establishing
operating and cost controls augmenting cash flow by 20%
SIGNATURE STRENGTHS
Budget Planning & Management
New Business Development
Finance & Accounting
Sarbanes–Oxley (SOX)
Audit Preparation Cost Reduction & Containment
Process Reengineering
Collection Procedures
Training & Education
Internal Controls Technology Implementation
Budgets & Forecasting
Contract Negotiations
Inventory Control
Business Models
CAREER NARRATIVE
COMCAST, Largo, MD • 2009 – 2010
Country’s largest provider of cable service and one of the world’s leading communications companies focused on broadband cable, commerce, and content. Deliver $100 million in services, including digital services, provide faster Internet and clearer broadband phone service, and develop and deliver innovative programming.
Business Operations Manager, Business Service
Scope of responsibilities included strategic and operational accountability for financial functions of company, including development of P&L to reflect all commercial subscriber and revenue activity. Liaison for department with cross–functional divisions and primary contact with finance for month–end closing, headcount, financial analysis, ensuring accuracy of sub counts, and managing FP&A for business services.
• Pivotal in driving business–to–business growth by 60% in FY 2010. Member of executive leadership team credited with growing subs and revenue to $100 million and 64,000 subs respectively.
• Achieved double–digit improvement in call retention by initiating successful field calling strategy enabling expedited response to rate code inquiries.
• Within six months, created and rolled rate codes into commercial P&L, achieving 100% count accuracy, and 50% increase in revenue and subscriber volume.
• Member of executive leadership team credited with consolidating order entry to a single location and architected a scheduling system to increase install projects. Improved install completion by 15%.
MEDIACOM, Gulf Breeze, FL • 2006 – 2009
One of the world’s leading media agencies with $120 million in revenue and more than 400 employees.
Manager, Business Operations
Charged with managing budget and profit & loss, responsible for leading and overseeing the day to day activities of the regional accounting department (AR, AP, warehouse, and customer service), performs monthly, quarterly, and annual close and consolidation, reviews reconciliations and prepared closing journal entries, supervised and reviewed the preparation of financial analysis and financial statements, conducted financial analysis, performed internal audits and point of contact for external auditors, produced financial statements, eight direct reports, billing and collections functions and 63 dotted line reports comprised of customer service team, warehouse personnel as well as 22 payment centers and central offices across three states.
• Credited with achieving full Sarbanes–Oxley compliance. Introduced new procedures and collaborated with multiple departments leading to recognition as Best Turnaround Manager.
• Led region to perfect score ranking on external audit, a 50% increase in prior ratings.
• Key participant in accounting system conversions and upgrades, including user training. Saved company approximately 50% in training costs.
• Revitalized misdirected department experiencing lack of leadership and problem–solving to become top–performing group successful in sustaining productivity goals.
Earlier Related Experience:
Held five–year position as Financial Specialist at Mount Pleasant Waterworks accountable for daily management of accounts payable in a public water and wastewater utility organization. Primary contact with all departments, field staff, and management personnel. Responsible for grant and capital projects accounting. Responsible for accounts payables, monthly close, and journal entry preparation. Assisted in preparation of financial statement. Produced financial analysis and reports on a monthly, quarterly, yearly basis for CFO and commissioners.
• Pivotal in producing >$2.4 million in Federal grant projects resulting from successful implementation of accounting procedures.
• Revealed hundreds of thousands of dollars in fraud and overpayments through effective internal audits.
• Pioneered and implemented Internet Cyber Café for field personnel.
• Cross–trained internal staff and new employees.
Additional Information:
UNIVERSITY of PHOENIX Phoenix, AZ • 2009 – Present
Fully accredited institution of higher learning with online and on-campus degree programs offering Associate's, Bachelor's, Master's and Doctoral degrees as well as certification and single courses.
Facilitator
Provided business finance instruction to students in classroom environment.
• Instrumental in creating introductory course offered online to Sophomore and Junior year students.
EDUCATION
UNIVERSITY of PHOENIX, PHOENIX, AZ
Master of Business Administration
MICHIGAN STATE UNIVERSITY, East Lansing, MI
Bachelor of Science Degree
Professional Development
Faculty Certification University of Phoenix Online
Faculty Certification, Core (Specialization)
Certificate of Achievement, Principles of Leadership – Comcast University
Professional Affiliations
Women in Cable Television
CTAM
MSU Alumni Association