R.MCgowan

Russell L. McGowan

**** ********** ** * Jacksonville, Fl 32210 * 904-***-****

****************@*****.***

TECHNICAL SKILLS

• Install, configure and maintain various Windows operating systems

• Assemble/dissemble and troubleshoot computer equipment include installations of motherboards, modem, sound/video cards, CD Drives, floppy disks, memory and related peripheral devices

• Experience building and maintaining Local Area Network

• Set up user accounts, permissions and passwords

• Work with and understand Linux fundamentals

• Strong knowledge of Microsoft Suite

• Knowledge in electronic repair and troubleshooting

Operating Systems:

• Windows 95/98/NT/XP/Vista/7,Windows 2003 Server

• Red Hat Linux 7/8/9

• Novell SUSE

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EDUCATION:

Kaplan College Associate of Science, Computer Networking Technology Jacksonville, FL

January 2012

***February 2012 Network+ Certification

Kaplan College Diploma, Computer Support Technician Jacksonville, FL

March 2011

WORK EXPERIENCE:

Contractor, Goodnite International January 2012

• Surveyed properties to determine set-up

• Assisted with the design strategy

• Created paths for the installation

• Installed wiring to the distribution closet for Voice over IP

Direct Sales Representative, Comcast May 2010-January 2012

• Schedule appointments for cable installations

• Provide customer service

• Meet and exceed sales goals for cable, internet, and phone services

Customer Service Liaison, Adesa September 2010-October 2011

• Communicate with customers to determine their auto specifications and find options to offer

• Input auto mileage, VIN numbers, make, model, etc. into computer system

• Assure that each auto has been inventoried and stocked in the correct area

Aviation Electrician, United States Navy June 1995- May 2010

• Experienced preparing areas by removing paint for bonds, opening clamp holes, installing clamps, bond wire and whatever is necessary to prepare the work area

• Assembled components such as switches, electrical controls, and junction boxes, using hand tools or soldering irons

• Installed routes, dresses, ties and claps electrical components, assemblies and subassemblies such as harnesses, racks, mounts, boxes, motors and fairleads

• Assembled prototypes or models of circuits, instruments, and systems for use in testing

• Connected components to assemblies such as radio systems, instruments, magnetos, inverters, and in-flight refueling systems, using hand tools and soldering irons.

• Incorporated engineering changes such as re-routing of harnesses and wires, adding wire to harness, etc.

• Interpreted flight test data to diagnose malfunctions and systemic performance problems.

• Operate computer-aided drafting and design applications to design avionics system modifications.

• Set up and operate ground support and test equipment to perform functional flight tests of electrical and electronic systems.

• Test and troubleshoot instruments, components, and assemblies, using circuit testers, oscilloscopes, or voltmeters.

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