Quality Assurance Security
Resume:
Jose A. Hernandez
*** *. ****** ***. ********, CA 91205
*********.**********@*****.***
____________________________________________________________________________________
Objective
To obtain a leading position that allows me to use my 21 years of experience as a technical and lead network security engineer.
Certified/ Trained Skills
C.E.R.T. (Community Emergency Response Team)
TIPS (Training for Intervention Procedures- Alcohol limits, Consumption and Regulations)
A.E.D./Adult-infant CPR/First-Aid
Non-violent Crisis Intervention
Riot Intervention and Prevention
Powers of arrest and Weapons of Mass Destruction
2nd Dan Black Belt In Shorin- Ryu Karate
Identification & Comprehension of Diverse Cultures and Racial Tensions Identification of
Terrorists and Terrorism
Firearms Training
Core Qualifications
Bilingual (English and Spanish)
Excel in Professionalism Military Discipline (U.S.M.C.)
Experience in apprehension Experience with CCTV system
Professional Experience
January 1991 – Present Alhambra Unified School District Alhambra, CA
Campus Security / Safety Officer
Supervising, providing, and ensuring, a safe campus environment for students, staff, visitors, and
community.
Enforcing Education Code and School Conduct Code.
Intervening/Disrupting/Investigating/Reporting: Any physical, or verbal, altercations; possessions of controlled substances, or paraphernalia; reading and identifying graffiti/tagging/gang affiliation.
Extensive report writing.
May 2008 – Aug 2011 Pasadena Hilton Pasadena, CA
Security Officer / Bellman / Valet
Consistent, constant patrolling of the property, as a one-officer security team, assuring the omnipresent-like status, assuring guests a safe and secure night’s stay as if at home.
Monitoring CCTV System; responding to Fire & Life Safety alarms
Wrote daily shift report for management, report all incidents and service calls.
Greeting guests upon arrival and thanking them as they departed the property.
Assuming Bellman and Valet duties.
These duties further enhance multitasking and prioritizing skills, and high scores on Security
evaluations and Guest Satisfaction Surveys.
June 1997 – September 2007 Westin Bonaventure Hotel & Suites Los Angeles, CA
Security/Loss Prevention Officer / Relief Security Supervisor
Conducting interviews/investigations and gathering evidence.
Resolving any Guest complaints.
Complying with quality assurance expectations and standards.
Constant patrolling all areas of the large 36 floor-1300+ room structure property
Assisting guests with any requests and anticipating their needs; assisting guests with special needs abiding to the ADA regulations.
Monitoring CCTV system, perimeter alarm system, duress alarms, and fire and life safety system.
Escorting/restraining/arresting unauthorized trespassers/transients from the property; Calling for assistance using proper radio codes maintaining strict privacy and confidentiality of all parties involved.
Education
Pater Noster High School, Los Angeles, CA
Graduation Diploma
Pasadena City College, Pasadena, CA
Criminal Justice
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