Sap Sales
Resume:
Sheila Sanantonio
**** ******** **. *******, ** 407-***-****
******.**********@*****.***
Objectives: To obtain a position that best utilizes my extensive IT Operations experience, while affording me the opportunity to continue to grow my skills.
Experience: Invivo Title: Application Support Specialist 3
6/10/92 A Division of Philips Medical
9/11/09 12501 Research Parkway Ste 100
Orlando, Fl 32826
Duties: Monitor iSeries (AS/400) for job errors
System Operator for iSeries
Security administrator for MAPICS XA, WC/Fields and Terminal Server
Analyze MAPICS and WC/Fields application problems reported by users
Generate ad-hoc reports for MAPICS and WC/Fields applications as requested
Promote reports for other developers, SOX (Sarbanes Oxley) compliance
Execute Month end processing for MAPICS
Supported MAPICS users globally
Perform monthly Vertex updates
Unlock SAP users for users locked for too many invalid sign on attempts
Reset SAP user passwords upon request
Submit SAP new user requests, research roles and check for SOD conflicts.
Collect business owner approval for requested roles.
Run daily extracts for SAP for sales reporting
Administrator for Philips Training Management System (TEDs)
International order desk
My overall understanding of the ERP application process has been helpful while supporting departments such as Logistics, Finance, Order Entry, Purchasing, Dock Control, Technical Services, and Quality & Regulatory Control.
Applications: Linoma Surveyor Client Version 02909.03 Java Version 1.4.2 OS Version 5.1 (iSeries)
Acom 7.1 (iSeries)
MAPICS XA (iSeries)
WC Fields 6.0.0 (iSeries)
Vertex R-3.6.04 (iSeries)
Track-It! 7.0 Technician Client
MK Manufacturing Knowledge 8.1 & 8.5
IBM Lotus Sametime Connect 6.5.1
Microsoft Access 2003
SAP
Mild understanding of Business Objects Enterprise (Crystal Reports) Product 11.0
Able To Extract Professional 4.0
Adobe Acrobat Professional 7.0
Territory Mapper U.S. Edition Version 3.0
CompuCom Help Desk
Microsoft Excel, Word, Outlook 2003
Microsoft Office 2007
1983 – 1991 Red’s Market Title: Computer Operator
8801 Exchange Drive
Orlando, Fl 32809
Training: Completed 16 hour course in Access 2003 Level 1 February 2008
Completed 1 day course in Vertex January 2007
Webex for supporting and changing intranet websites July 2006
Business Management course at Valencia Community College
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