Quality Analyst

Priyanka Maheshwari

TEL +01-469-***-****,CELL +01-469-***-****

E-MAIL **********.**********@*****.***

**** * ********* **** ***-3015 IRVING TEXAS 75038

Professional Achievements and Technical Expertise

• An internationally acclaimed and accomplished Quality/Business Analyst with 4+ years of extensive experience in full Testing life Cycle including Analyzing and Gathering Requirements, Preparation of Testing Artifacts like Test Plan, Test Cases, Test Scripts, Executing Test Cases and Analyzing & Documenting Test Results and Automation Testing.

• Worked on business domains like Telecommunication, Network Storage and Life Insurance for client projects of British Telecom, New York Life and NetApp.

• Exceptional abilities in Black Box Testing (System Testing and Regression Testing).

• Performed testing in areas like Functional, User Interface and Browser Compatibility.

• Possess expertise in Test Plan ,Test Case preparation Test Log preparation, Test Report preparation and Delivery Document preparation.

• Acquired in-depth knowledge of multiple Defect Management and Bug Reporting systems like JIRA, HP Quality Centre and Mingle while using them in projects.

• Deep understanding of Software Development Life Cycle, Test life cycle and Bug life cycle.

• Monitored the software testing processes and methods to ensure quality for several work packages i.e. contributed to SQA.

• Majority of experience in testing web applications in Java,J2EE and .Net.

• Worked on Agile (Scrum) development environment.

• Prepared Test Scenarios and automation scripts for Regression Test Pack using QTP 9.2.using VB script.

• Integration of (QTP scripts) Automation Scripts with Quality Center.

• Scheduling to run the Automated Regression Test Pack overnight.

• Demonstrated proficiency in mentoring individuals to maximize level of their productivity while forming cohesive team environments.

• Analytical thinker that works continuously on making the quality product.

• Ability to be an effective team player and capable of delivering tasks within stringent timelines.

• Capable of quickly adapting to newer technologies and environments.

• Possess excellent understanding, grasping, interpersonal, business communication and presentation skills.

Technical Skills

• Operating Systems:

- Windows XP, Windows 7

• Tools:

- HP Quality Center,

- HP Quick Test Professional,

- JIRA

- MINGLE

- TOAD, SQL Developer

Technical Certifications

• ISTQB Certified Tester, Foundation Level (CTFL) offered by the International Software Testing Qualification Board

• FLMI level 1 offered by Life Office Management Association (http://loma.org)

Educational Qualification

• Bachelor of Engineering, 78 %, Shri Vaishnav Institute of Science & Technology, Indore ,Madhya Pradesh ,India (2003- 2007).

• Senior School Certification Examination, 82.4%, Mar Thoma Higher Secondary School, Indore, Madhya Pradesh, India (2003).

Work Experience

COMPUTER SCIENCES CORPORATION, Indore, India Aug 2010– Jul 2011

Quality /Business Analyst

Client - New York Life

New York Life one of the largest mutual Life Insurance companies in America headquartered in New York.

Projects Delivered - eApp Implementation for New York Life - Iteration 1.0

eApp is CSC's life and annuity application to capture clean and complete applications at field offices from Producers and Consumers through guided interviews. It accepts electronic/Wet signatures and ensures the appropriate forms are submitted hence eliminating costly delays and errors.

Roles and Responsibilities

Business Analyst

• Responsible for analyzing business requirements and mockups to provide functional decomposition.

• Interacting with client on incoming and outgoing queries.

• Developed Screen Requirement document.

• Responsible for development of detailed Test Plan.

• Worked on allocating and overlooking tasks to the team members for creating Build Validation Test Cases, Screen Test Cases, Scenario Test Cases and PDF Test Cases.

• Participated in various project status meetings with client.

• Prepared Release Notes for each build.

• Prepared Requirement Traceability Matrix.

• Maintained a good rapport with customers.

Quality Analyst

• Prepared Testing Schedule for each build.

• Executed Build Validation Test Cases, Screen Test Cases, Scenario Test Cases and PDF Test cases.

• Identified functional problems and reported defects in JIRA.

• Prepared Test Logs.

• Disseminated test results and analyzed them.

• Closely worked with development teams in investigating and correcting defects based on the testing results.

INFOBEANS LTD, Indore, India Mar 2010– Aug 2010

QA Engineer

Client -NetApp

Net App is a proprietary computer storage and data management company headquartered in Sunnyvale, California.

Projects Delivered - Synergy 2.9 & 3.0

Synergy is an application framework that enables systems engineers to use sizing and modeling tools to rapidly build accurate, detailed models of proposed NetApp storage system solutions. It is designed to accept multiple plug-in tools for use in technical account planning and modeling.

Roles & Responsibilities –

Quality Engineer

• Designed Test Cases, Test Design Specification, Test Plan.

• Executed Test Cases.

• Involved in Defect Management.

• Involved in Functional testing, System Testing, OS Compatibility Testing.

• Conducted Installation Testing of the product.

• Responsible for implementing and recommending improvements to QA policies, standards and procedures.

• Provided technical help to Production support teams and also prepared a document for their reference.

• Expert in test scripts development and coordinating with development team to fix the bugs.

TECH MAHINDRA LTD, Mumbai Jul 2007– Dec 2009

Technical Associate

Client - BT Wholesale.com for British Telecommunication Plc.

BT Wholesale web site is an enterprise portal that has been developed to cater to the electronic needs of the customers of BT. This portal is one of the main customer interfaces to showcase and access services offered by BT Wholesale.

Projects Delivered

• My Page IT4

• MRTC (MFA), WCR SSO, WC - IMB & SPACE migration

• IP Exchange

• My Page IT 2, My Page IT3,

• Co-Ex Release 6 (WC Cancel Other)

• Co-Ex Release 5 (WC CRD Rule)

• Co-Ex Release 3 (KBD SSO)

• Co-Ex Release 2

• CRs(Customer Requests)

Roles & Responsibilities – Quality Engineer

Manual Testing

• Worked in Agile development environment with frequently changing requirements.

• Attended Agile Scrum Calls & Retrospective meeting after each release.

• Initial Analysis and Study of Requirements.

• Prepared Test Plan for various work packages.

• Conducted peer reviews and walkthrough of various testing documents.

• Engaged and interfaced with End-Customer, Requirements Team and Design team on various project issues via conference calls (video and Audio), meetings and brainstorming sessions.

• Performed functional product demos to the customer as well as given support in CAT.

• Tracked defects to closure in defect management tool.

• Carried out Regression and System Testing.

• Prepared and executed Test Cases.

• Prepared Test logs.

• Created Test Summary Report for work packages and releases.

• Handled software quality assurance programs in the projects.

• Supported Production Rollout testing.

• Executed queries in test databases using basic SQL queries.

Automation Testing:

• Prepared Test Scenarios and automation scripts for Regression Test Pack using QTP 9.2.using VB script

• Developed Test suites, which include features like Data Driven(parameterization ), Check points, and Actions using Expert View.

• Integration of Automation Scripts with Quality Center.

• Scheduling to run the Automated Regression Test Pack overnight.

• Analyze the Test Fusion Report and log the defects in Quality Centre.

Rewards & Recognitions

COMPUTER SCIENCES CORPORATION

• Received “Certificate of Achievement” in 2011

• Received appreciation notes from Tech Leads and Managers.

TECH MAHINDRA LTD

• Awarded “Cookies” for the third quarter of 2009.

• Nominated for “Pat on the Back” the month July 2009.

• Awarded “Cookies” for the first quarter of 2008.

• Received appreciation notes from the customer.

Workshops/Training Program Attended

• CyberLife training at Computer Sciences Corporation in : 05 days : Sep 2011

• Quick Test Pro training at Tech Mahindra Ltd in : 02 days : July 2008

• Advanced JAVA training at Tech Mahindra Ltd in : 03 days : July 2008

• Quality Centre training at Tech Mahindra Ltd in : 01 days : Feb 2008

• Intervoowen teamsite 6.7 training at Tech Mahindra Ltd in : 10 days : February, 2008

• Agile implementation training at Tech Mahindra ltd in : 01 day : January, 2008

• Agile Overview training at Tech Mahindra ltd in : 01 day : December 2007

• Initial Training Program: Conducted by Tech Mahindra Ltd.

- Duration: 3 months, July 2007 – Oct 2007.

The course included: Oracle SQL, PL/SQL, UNIX, JAVA, C, and Software Engineering VV&T

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