Management Manager
Resume:
Tiffany Joy Lawless
San Leandro, CA 94578
415-***-**** phone
SUMMARY
Detail oriented Executive Administrative Support, with experience in Human Resources, Staff Recruitment & Management. Accomplished professional with proven ability to multi task, enhanced with exceptional organizational skills. Possess’ excellent planning and prioritizing skills coupled with strong problem-solving skills and the ability to make independent decisions.
EDUCATION
San Francisco State University
HR Management Certificate Program – 2011
BA, Broadcast Radio & Television Communications- 2000
Core Competencies in HR:
Policies & Procedures Manuals
Recruiting, Hiring & Training
Payroll – ADP
Confidential Records Management
Familiarity with Federal and California State Labor Laws
HR Administration
Executive/Administrative:
Office Management
Report & Document Management
Spreadsheet & Database Management
Travel Management (Domestic & Intl.)
Accounts Payable & Budget Management
Vendor Negotiation & Expense Reduction
Meeting & Event Planning
Staff Management
Inventory Management
Telephone & Front Office Reception
Scheduling & Calendar Management
Filing & Data Entry
Advanced computer and technical skills in MS Office Suite (Excel, PowerPoint, Outlook Word, Access) and other applications and systems
Building Maintenance Management
EXPERIENCE
Office Manager/HR Assistant 04/07-10/10
Metro Newspaper Advertising Services, Inc. – San Francisco
Being first point of contact for advice and assistance on policies and local laws.
Conduct new employee orientation and assist with benefits enrollment issues as required.
Creation of office training manuals as well as organize staff training sessions.
Perform day-to-day reporting and contact with other departments to ensure the accuracy and consistency of all company departments and made updates when necessary.
Process employee vacation requests, assisting with recruitment on boarding, distribute paychecks, commuter checks, and maintaining confidentiality and completeness of all employee personnel records and files.
Support Payroll, Comp & Benefits, Staffing & Employee Relations departments, which include weekly reports and audits to ensure the accuracy of the personnel information entered in databases.
Trouble shooting office equipment, ordering supplies, and corresponding with vendors.
Store Manager, 6/05-8/06
Belly Dance Maternity - New York, NY
Built client rapport by following through with customers to insure satisfaction and to gain repetitive business.
Instrumental to the opening and integral in helping establish a presence in the New York market.
Recruit for all positions; new hire paperwork, and orientation for all employees. Maintain current employees, term employees, employee health benefits, and employee injury files.
Supervise, motivate and training of employees; adherence to company standards; as it relates to excellent customer relations.
Successfully managed high volume sales.
Assistant Manager/Style Specialist, 9/04-5/05
La Coterie Style Studio - San Francisco, CA
Promoted from sales associate to management position.
Responsible for increasing sales through use of website advertising and attractive store merchandising.
Overseeing requests and inquiries, both in person and via telephone, for upscale boutique.
Purchasing and, receiving merchandise & inventory.
Handle all cash and credit card transactions, as well as loss prevention.
Executive Assistant, 7/01-8/04
Project Transition, Inc. –Oakland, CA
Assist the Executive Director in the organization, operation, and management of all office functions, including the coordination and purchase of equipment, day-to-day operation of facilities, the coordination and preparation of the annual office budget.
Attend & arrange all Executive Board meetings, annual conference, and general association meetings, and event planning.
Manage Directory calendar of events, meetings and keep files up to date.
Prepare and distribute mailings for unit meetings.
Provide administrative support to units as designated by the Executive Director.
Serve as ex-officio member of association committees as necessary.
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