AKRAM RAZA Mobile: 093********
Email: *********@*****.***
*****.****@**********.***
Seeking assignments in System Administration with a technology-driven organization of repute.
Professional Synopsis
A self-motivated professional with over 5 years experience in the field of information
Technology. Presently working with KAIZEN IT SERVICES (IBM ESP)
Website (www.kaizencare.net)as a system and Active Directory Support Engineer. During my tenure at above IT Company, I was Responsible for call logging and analyzing the Problems, recommending & implementing the corrective actions & measuring the results. Ensure services is delivered to agreed standards Troubleshooting, well versed to technology worked under the banner of IBM Global Services and Facilitate effective use of infrastructure technologies. Ability to perform under pressure and meeting deadlines
IT Skills Expertise Areas
Systems Administration
Ø Managing the installation, configuration & maintenance of workstations, network switch and network peripherals.
Ø Managing Active directory users & computer, Lotus notes client and trouble shootings.
Ø UNIX , WinXP, RedHat Linux, WinNT, 2000, 2003 Servers Installation Configuration .
Ø Applications and layered software troubleshooting.
Ø Installing & maintaining computer hardware, networking & installation of various operating systems to ensure smooth functioning of systems.
Career Highlights
1. Worked as Customer Support Engineer in M/S HCS INFOTECH PVT LTD(WIPRO ASP),KOLKATA BRANCH
Job Profile:* Maintaining & Servicing of ALL AMC’S WARRANTY & LOCAL AREA NETWORKS.
* Call Monitoring & Asset Management.
2. Currently Working in M/s KAIZEN IT SERVICES. As a IBM-TECH Support Engineer in TATA STEEL-IBM strategic out sourcing project at TATA STEEL.
3. Job Profile at Tata Steel:
4. Active Directory Implementation and maintaining support to client end.
5. Other Responsibility :- Backup Activities of AIX & Windows 2003 Server
6. Verifying Backup activities For all Servers at two Hours interval
7. Network Status Monitoring Every Two Hours Interval
8. Crone Mail Checkup Through PINE Mailing system
9. Archive Cleaning
10. Maintaining DAT DRIVE DDS3 & DDS4 Rotation Period.
11. Dat Drive Cleaning If Required.
12. Filling CMS Report Every Day after Backup Completion.
13. Backup Status Monitoring at a schedule Time.
Duty Type: - 3 Shift support
Academic Education
Matriculation From BSEB,Patna
Obtain 76%.
I SC From Inter Council Patna.
Obtain 69%.
Graduation from Ranchi University in 2004 with Mathematics Full Time
Obtain 64%.
Professional Education
Ø Diploma in Computer Hardware and network management from Institute Of Entrepreneurship Development (ISO Certified), Patna,
Ø Obtain Grade A.
Ø CCNA Course completed from Magna System ,Kolkata ,yet to clear certification.
Personal Details
Fathers Name : NURUL HAQUE
Permanent Address : Millat Colony, Phulwarisharif, Patna
Date of Birth : 01/02/1979
Nationality : Indian
Religion : Islam
Languages : English, Hindi, Bengali, Urdu
Hobbies : Netsurfing, Reading computer books and listening music.
Personal strength : Hard working, committed to profession, adaptable to varied
Situations ambitious and motivated presentation inter-personal
and good communication skills.
Marital Status : Married
Location preference : Patna
Current Location : Jamshedpur, INDIA
I declare that the aforesaid information furnished by me is true to the best of my knowledge and belief.
Date:
Place: Jamshedpur. Akram Raza