Engineer Software

Surname: Lianopoulos

First Name: Konstantinos

Gender Male

Nationality: Greek

Date of Birth 15 November 1968

Email ************@*****.***

Contact phones +30-229*******, +30-694*******

Key Qualifications

• Extensive experience in rollout and after-sales support for all National Telecommunication Operators as well as for the major private mobile operators in East and South East Europe

• Fluent in IT and Telecommunications with expertise in SS7 Signalling and both ITU - ANSI communication protocols. Specialist in cross and hybrid SS7 Stack communication (SS7_AAA, SS7_ABB, SS7_WAB, SS7_WBB)

• Fluent in HP OpenCall equipment operated as SCP, SMP and IP-SRF/IVR

• Solid C/C++ programming on RHEL 4.5 / 5.5 dedicated on SIGTRAN M3UA

• Wide experience on programming, documenting and testing (Seagull/MGTS SS7)

• Experience in middlewares and codecs programming, parsing TCAP buffer utilizing a wide library of MessageSets (AIN7.4, AIN 7.5, CAMEL2 1.7, CAMEL3 1.10, CS2 1.5, INAP2.4, IS41C 1.6/IS41D 1.10, NTTCS2_2, WIN1.3, etc)

• UMTS CDMA to all-IP migration experience for MMS and SMS services (Cisco Unified CME ver 9)

• 24x7 StandByPhone availability and response around the clock. Remote access and/or local customer site support. Handling Trouble Ticketing Reporting systems and providing Performance Reports

• Wide experience on UNIX ( HPUX, RHEL,SLES,Solaris) and Oracle installation, administration and maintenance. Cluster installation and maintenance (HPUX ServiceGuard, RHEL and Suse Enterprise Server). Expert in shell scripting. Wide SNMP experience with OpenView and Nagios.

• Experience on rack server installations, structured wiring services, Cisco and HP switches configuration.

• Technical coordination for a small team (4-5 engineers) acting as escalation on technical issues and providing well tested MoP documents for scheduled operations on customer sites.

Experience

2006 – today Support Engineer

INTRACOM TELECOM, Greece

www.intracom-telecom.com

• Deployment and rollout for major mobile and fixed operators IN turn key Intelligent Network services (Prepaid Calling Card, Freephone, Televoting, Charging/Rater, CDR Post Processing & Reports).

• Installation and configuration of HP OpenCall equipment connected with customer switches MSCs and SSPs, Perform interoperability with customer and 3rd party vendor’s engineers

• Customer training and Customer Acceptance Tests

• Follow up of the deployed services by 24x7 StandByPhone and WEB Trouble Ticketing system.

2001-2006 Software Engineer – Senior Programmer in C/C++/Java/CORBA

INTRACOM TELECOM, Greece

www.intracom-telecom.com

Software development, deployment at customer site, customer training

and execution of customer acceptance tests for Intelligent Network

services (Prepaid Calling Card , Freephone, Televoting)

2000-2001 Software Engineer

Converse Network Systems

http://www.comverse.com

Software development in C/C++ for the VoiceMail applications.

Defect resolution of existing source code, participation in code

review meetings. Patch deployment on LAB and customer

documentation providing Method of Procedure and Verification

Test documents

1997-1999 Software Engineer – Programmer

INTRACOM TELECOM, Greece

www.intracom-telecom.com

Software development for Cardphone management and

maintenance software and DB migration. Unix shell scripting and

administration. QA Testing and verification. Introduction to

telecommunication equipment.

Education

1993-1996 Bachelor in Electrical & Electronic Engineering – University of Surrey, UK

1996-1997 MSc in Telematics – University of Surrey , UK

Certification

Oracle DBA

Membership of professional bodies

IEEE Communications Society

IEEE Computer Society

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