Management Design

Oxal V. Ortiz

**** ** ***** ***. ** Apt *** 305-***-****

Miami, FL 33183 *******@*****.***

EDUCATION Florida International University (FIU) GPA 3.46 Miami, FL

Master of Science Major: Management Information Systems Dec 2010

Coursework: Network Telecommunications, Enterprise Management-

Web Services – Information Security - Database Management-

Project Management – Processes engineering.

SUNY University at Buffalo (UB) GPA 3.1 Buffalo, NY B.A. in Communication Design Dec 2005

CERTIFICATIONS MCTS: Windows Server 2008 R2, Server Virtualization

ACSP: Apple Certified Support Professional 10.7

IT SKILLS Applications: Apple Remote Desktop, Adobe Creative Suite 5, Merlin

Visual Paradigm, Visio, MS Project, ASP.NET, MS Visual Studio 2010,

SAP, MS Office 2010/2011 (Mac), Autodesk Autocad 2011, Maya, Cinema 4D, Vray

Operating Systems: Mac OS X 10.6/10.7, Windows 7, UNIX, Ubuntu 11

Programming Languages: HTML

Data Base: Microsoft Access, Microsoft SQL Server 2008, MySQL.

CMS: WordPress,

CRM: Hobsons, Extensis

ERP: SAP, z, Oracle PeopleSoft.

Hardware/Infrastructure: Servers, routers, switches, DNS, NAT, Vlans, subnets, TCP/IP, DHCP, Desktops, VOIP, CAT6, Fiber, VPN

EXPERIENCE SapientNitro Miami, FL

Associate Designer Nov 2010 – Present

Responsible for development and executing creative concepts for interactive

marketing solutions.

• Collaborated in the redesign of Chrysler group interactive experience (Websites, online advertisement).

• Extended existing visual systems/brand guidelines across all mediums with moderate design changes for clients such as Unilever, Chrysler, Citibank, Capital One.

Florida International University Miami, FL

Undergraduate Admissions Jul 2008 – Jun 2010

Computer Applications Coordinator / IT support Analyst

In charge of supervising the technology systems of the office and providing training and software and hardware support to the department.

• Provided tier 1 support to a population of 40 users/client.

• Provided training the office staff and directors in the use of Apple Mac OS X 10.5 /10.6 and MS Office.

• Administered user’s privileges on Active Directory.

• Cataloged all the office’s hardware and software, enabling the execution of audits and analysis of the department technological capabilities.

• Supervised the deployment of Windows Server 2008 R2 Remote Desktop Services on 30 of the office’s stations.

• Maintained the department’s website up to date and accurate.

• Assisted in the management of the office’s

Customer Relation Management (CRM) system.

• Designed and implemented the 2008 - 2009 recruiting communication campaign.

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Florida International University Miami, FL

Desktop Support Assistant Sep 2007 – Jun 2008

• Maintained and troubleshot HP printers, plotters and laser cutters.

• Tutored students in the use of graphic and architecture software including Autocad, Maya, and Adobe suite.

University at Buffalo

College of Arts Buffalo, NY Technical Assistant for Academic Design Lab Jan 2003 – Dec 2004

Assisted students and faculty in troubleshooting, using and

implementing technologies for fine art and design projects.

• Setup up, configured and troubleshoot Apple hardware and software Mac OS X 10.2 and 10.3. and Powermac G5’s .

• Worked closely with the network administrator in deploying system updates, as well as doing performance assessments on the workstations (PowerMACs G5) using Apple Remote Desktop and other services from Mac Os X server.

INDEPENDENT Consulting and Design. Miami, FL

EXPERIENCE Independent Contractor/Consultant Jan 2006 - Present

Provide technology and branding solutions to business and institutions

• Hardware and Software troubleshooting, support and implementation.

• Website and Print Communications design.

• Mac OS X, iOS support and training.

Key Clients:

FIU College of Architecture Environmental Technology Lab

LPZ Media - http://www.kevinlopezfilmworks.com/

Inter-American Accounting Association - http://www.contadoresaic.org/web/

Rosales.Stadthagen Design - http://camilorosales.com

OTHER Languages: Fluent in Spanish (including technical financial terms)

Volunteer Work: Alternative Breaks, Aid awareness Campaign (Buffalo, NY).

Methodologies: Agile, waterfall

Open to relocation.

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