Stephan A. Bellinger

** *. *** ** # ***

Chicago IL 60610

312-***-****

jipd2g@r.postjobfree.com

ACCOMPLISHMENTS IN PERFORMANCE DEVELOPMENT

Solid expertise in designing and developing course material and defining new positions for

employer. Works well with people especially helping non-technical people work with technology.

Believes in keeping things simple when possible and able to think outside of the box when

necessary

Strong people skills a master trainer specializing in making complex technology understandable

for non-technical users

15 years of experience as software trainer including 6 years as one-on-one and classroom trainer

for the Lake Michigan Area practice of Ernst & Young LLP

Software computer educator with high level competencies in Desktop Applications such as

Microsoft Windows from 98 to Vista also Microsoft Office 97-200*-****-**** and 2010.

EXPERIENCE:

8/07 present: PCG Technology Services

Software Trainer Tech Support Web Development

Software training help desk support database application and website development and maintenance

including 17-week Microsoft Office certification class including proctoring of Microsoft certification

exam; also repair of database for a CRM and website design and maintenance for the Chicago Urban

League.

2/05 8/07: SimDesk Technologies

Global Implementation and Training Manager

Responsible for marketing implementation and end user training on SimDesk software which was

available at no charge to citizens of Chicago. Also responsible for monthly e-mail newsletter and

maintaining the local website. Helped to create custom training materials and techniques and assisted

in training at locations in Chicago Illinois; Columbia South Carolina; and Washington DC. Created

certification and training materials for Nextel Peru and a series of online interactive training modules

using Camtasia Studio.

3/97 1/05: Ernst & Young LLP Chicago IL

Software Trainer Consultant

Hired as one of three personal computer trainers to serve partners and other senior executives. Covered

the Lake Michigan Area which included Chicago Milwaukee and Grand Rapids. Training was

provided in MS Office 2000 and XP (Word Excel PowerPoint) Windows (98 2000 and XP) Lotus

Notes e-mail Internet usage and other applications including Lexus Nexus and various custom

proprietary software. Also trained on the general operation of laptop and desktop computers and

peripherals. Training was provided one-on-one by appointment. I realized that what was needed was

not just instruction but coaching and consultation. Many of these executives were using laptop

computers for the first time. Taught not only how to use the software but also best practices.

Customized training to match the various skill levels. Encouraged use of cutting edge technology and

became a Palm Pilot and Blackberry SME sharing my expertise with staff in other parts of the country.

10/09 Present: National Latino Education Institute

Business Technology Instructor

Teach Microsoft Office 2007 Word Excel PowerPoint and Access. Required approval from the

Illinois State Board of Education.

07/10 Present: Computer Training Institute of Chicago

Teach Microsoft Office 2007 Certification preparation and Quickbooks.

4/96 Present: Independent Contract Software Trainer

Clients Included:

American Bar Association Chicago IL; Washington D. C.

New Horizons Computer Learning Center Chicago IL; Rosemont IL

CyberSpacePlace Ford City Mall Chicago IL

Global Computer Systems Naperville IL

Absolute Solutions Chicago IL

Digital Bootcamp Chicago IL

Netcom Inc New York NY

Harold Washington College Chicago IL

ICNC-Industrial Council of Nearwest Chicago Chicago IL

Project Impact South Bend IN

Beacon Training Services Inc. Dallas TX

Women s Business Development Center Chicago IL

Computer Training Institute of Chicago Chicago IL (Microsoft Office Certification)

Sonic Training Alameda CA

Latino Education Institute Chicago IL

Microsoft Windows 2000 XP Vista; MSOffice 2000 2003 and 2007 (Word Excel PowerPoint

Access) to the advanced level and certification preparation; MS Access Application Development; MS

Project; MS Visio; Microsoft Office 2003 Certification courses (Win XP Word Excel PowerPoint

Access Outlook); Adobe Photo-shop; QuickBooks; Crystal reports; HTML; DOS; WebAnalyst (Helped

develop custom training manual and taught special WebAnalyst classes at ABA Washington D.C.

office). Created custom classes including a web development class for beginners and a special Tips

Tricks and Best Practices class to fill in the knowledge gaps for everyday computer users.

EDUCATION

Illinois Institute of Technology Chicago IL

Earned Bachelor of Science degree Psychology and Education 1972

PCCTI Chicago IL

Microsoft .NET Web Application Development 2007

Microsoft Office 2007 Certification 2008

Ernst & Young LLP

Various corporate training courses in training techniques self-improvement and self-direction.

Digital BootCamp

Adobe Flash CS3

Search Engine Optimization

PHP

Techsmith Inc.

Camtasia Studio

Certifications:

Microsoft Office 2003

Microsoft Office 2007

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