Customer Service Sales

Daniel Castillo

***** ****** **.

Houston, TX. **029

cell #: 832-***-****

e-mail: **************@*****.***

RESUME

I have more than ten years of residential/commercial/industrial/oil & gas construction project experience, and I am ready to make an advance in my career to further expand my portfolio of knowledge and capabilities. I have four years of non-commissioned service sales experience. I offer more than ten years of progressive advancement in teamwork skill building within the residential, commercial, industrial, oil & gas, maintenance, fabrication, and manufacturing electrical industries. Possess exceptional communication skills, and the ability to develop high-performance teams. Success in leading as many as eight subordinates within the time and budget allowed, thus earning the responsibility and position of team leader/ foreman.

• Texas Commercial/Industrial Journeyman Electrician

• Five years of in class training of electrical theory, code, and practices

• Ability to read blueprints, schematics, diagrams, sketches, and so on.

• Bilingual - Ability to interface with customers/co-workers in both English and Spanish.

• Ability to work flexible hours including evenings, week-ends, and holidays.

• Knowledge and experienced use of Word, Excel, Access, and Power Point.

• Willing to travel 50% of time.

• Valid T.W.I.C. and Passport cardholder.

• Valid Houston Area Safety Council Training cardholder

• Trained in various sales and closing techniques.

• Self-driven ethical decision making individual with capable leader-ship skills.

EDUCATION:

(in descending order)

1) San Jacinto College

Start date: 01/01/2009 end date: 5/17/2012 (only for Minor degree)

Education level: Associate’s degree / Bachelor’s degree started not completed

Major: Construction Mgmt. to be cont’d at University of Houston; Minor: Small Business Management

2) IEC Texas Gulf Coast

Start date: 09/02/2002 end date: 06/21/2007

Education level: highest degree/ certificate

Major: certificate of professional electrician program

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WORK EXPERIENCE:

(in descending order)

1) IEC Systems Start date: 01/09/2012 End date: open

Position: Electrical Technician

Duties: installation of; conduit, light fixtures, power devices, cable, high/medium/low voltage equipment, MCC’s, generators, AC/DC drives, PLC’s, and transformers.

2) Wileco Inc. Start date: 01/31/2011 End date: 01/06/2012

Position: Electrical technician

Duties: Keep log of project progress, travel out of town, new project assessment, progress report with supervisors, blue print reading, customer service, order of materials, shipping and receiving, installation of; conduit, heat trace cable, and low voltage control panels

3) KenMor Electric Start date: 06/16/2003 End date: 12/27/2010

Position: Electrical service technician

Duties: Conducted safety meetings, kept log of project progress, assign duties to subordinates daily, read blue prints, ordered material as needed, progress report meetings with supervisors, customer service, non-commission sales of potential projects, installation of; conduit, light fixtures, power devices, cable, cable trays, panels, transformers, generators, switch gear, underground systems, service entrances, ATS systems, PLC’s , motors, motor controls, and T.E.G.G. preventative maintenance.

4) Encompass Tech/ Walker Engineering Start date: 09/23/2002 End date: 06/9/2003

Position: indentured apprentice electrician

Duties: installation of; conduit, light fixtures, power fixtures, cable, high voltage equipment, and motor controls accordingly to blue prints

5) Wayne Electric Start date: 08/13/2001 End date: 09/20/2002

Position: indentured apprentice electrician

Duties: installation of; conduit, light fixtures, power fixtures, cable, and high voltage equipment accordingly to blueprints

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