Sales Customer Service

David G. Dove

**** ******* *****| Discovery Bay, CA 94505 925-***-**** *****@*********..***

Professional Profile

Self-motivated sales engineering professional with relevant experience in the technology sector. Demonstrated history of successfully providing leadership and support to numerous organizations, while developing innovative and efficient solutions to problems challenging my employers. Highlighted leadership qualities and the ability to work with people from varying backgrounds, while implementing team values. Detail oriented and organized individual who exemplifies professionalism, and an ability to manage multiple projects and tasks.

Skills Summary

Sales Management Client Interaction Operation Support

Problem Resolution Official Liaison Team Coordination

Customer Service Account Development Technology

Professional Duties & Responsibilities

• Responsibilities included the account development and maintenance for custom software and engineering services to a variety of clients including Government, Medical and Semiconductor agencies

• Establish and cultivate long-term relationships with strategic clients for joint development projects to produce enabling products guaranteeing lucrative and cost effective business

• Assisted in the development one of the most prestigious and highly-used engineering data management suites

• Solicited and sold standard and solution oriented thermal sensing products to worldwide OEM equipment manufactures surpassing corporate sales projections and goals and in 2010 exceeded company sales’ objective by more than $9M, 50% increase

• Key contributor to the development of new products into the frame or chamber of the latest semiconductor manufacturing equipment

• Generated P & L reports for multi-channel sales and applications engineering department that produces 70% of gross profit

• Directed accounts for a major OEM and international sales to Mexico and Canada offering excellent customer service resulting in considerable repeat business

• Directly responsible for sales management of capital equipment, service and certification, and consumable products to guarantee proper coverage within each area at all times

• Managed internal and external business development using a multi-channel business plan to improve organizational and operational aspects

• Custom IC design and layout business that specializing in fast turn small custom devices, developed for multiple fabrication facilities, designed via mask fabrication

Professional Experience

Discovery Bay Councilman,, Retired

VI Technology LLC., Western Regional Account Development Manager (Santa Clara, CA) 2004-2006

SensArray Corp., OEM Sales/Account Manager (Fremont, CA) 1999 –2004

Ion Systems, Director of North American Sales (Berkley,CA) 1996 – 1999

Dryden Engineering, Western Area Sales Manager (Fremont, CA) 1994–1996

Dove Designs Inc., Owner/Business Develop. Manager(San Jose, CA) 1990 –1994

Education

West Valley College, AA in Business Management 1979

San Jose State University, BA in Business Management 1982

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