Manager Administrator

Summary:

Senior technical professional with over 15 years of experience, achievement and demonstrated success in managing technology. Exceptional mentor and coach, who thrives in a team environment and offers a broad level of experience and maturity looking for meaningful, long term employment for a stable company.

Professional Experience:

Synergy Global Solutions – Buffalo, NY Nov 2008–Present

Systems Engineer/Data Center Manager

• Manage and monitor network and internal/external site communications using Solarwinds Orion. Troubleshot internal and external network issues.

• Firewall Administrator: Managed SonicWall firewall for internal and external customers.

• “4th” level technician: Responsible for “3rd” level technician escalations for all products and services.

• Antivirus Administrator: Manage CA ETrust ITM corporate antivirus solutions.

• Backup Administrator: Responsible for maintaining backups using CA ArcServe.

• Data Center Manager: Responsible for day-to-day workload for two employees. Maintain and support hardware and applications for internal (40 server) and hosted (150 server) data centers.

• Citrix Administrator: Manage 60 server Citrix farm and its published applications. Manage and support VMWARE ESX 35i/EVA 3000 environments, as well as several MSA dataclusters.

• MS Exchange 2003/2007 Administrator: Maintain internal and hosted email systems for North America. Manage mail flow, SPAM filtering and security for 2500 mailboxes.

• Manage SQL/SQL cluster environment.

• MS SCCM 2007 Administrator: Installed and maintain two SCCM 2007 environments. Create reports, provide inventory information, and deploy software packages.

• Systems engineer: Responsible for developing internal and customer technical solutions.

~CA ArcServe 12.5 ~CA ETrust ITM ~Citrix ~MS Exchange2003/2007 ~ESX Server ~EVA 3000 ~IIS ~MS Antigen ~MS SCCM 2007 ~MSA ~Solarwinds Orion ~SonicWall ~VMWare

Osmose Holdings Inc. – Buffalo, NY 2005 – Nov 2008

Network Administrator/Manager

• Network Administrator: Managed and monitored network and internal/external site communications.

• Active Directory Administrator: Responsible for site maintenance and security for North America.

• Antivirus Administrator: Managed Symantec and Checkpoint corporate antivirus solutions.

• MS Exchange 2003/2007 Administrator: Maintained company email systems for North America. Managed mail flow, SPAM filtering (using Surf Control), pocket PC connections, Outlook support, and security (using Symantec Mail Security) for 1200 mailboxes. Researched and implemented the company Sherpa Archiving and eDiscovery solutions. Co-implemented and maintained an Exchange DR site using DoubleTake software replication. Project lead for Exchange 2007 migration.

• Manager for three employees. Accountable for day-to-day workload as well as yearly performance reviews.

• MS SMS Administrator: Sole implementation and maintenance of the corporate MS SMS 2003 sites.

• Web security Administrator: Controlled access to external websites using SurfControl. Provided daily access reporting.

MS Exchange2003/2007 ~DoubleTake ~IIS ~ISA ~ MS Projects ~MS SMS 2003 ~Sherpa Software ~Shiva VPN ~Spotlight ~SurfControl ~Symantec Mail Security ~VMWare

EDS /ABN-AMRO - New York, NY 2004 – 2005

Infrastructure Analyst/Manager

• Manager for three server technicians. Responsible for day-to-day workload.

• MS Exchange Administrator: Maintained internal and hosted email systems for North America. Managed mail flow, SPAM filtering and security.

• Senior technical resource for infrastructure systems; designed and implemented technical solutions.

Provided thought leadership in standards development and automation.

EDS /AGCO – Duluth, GA 2000 – 2004

System Administrator (Senior)

• Maintenance of I00 mb TCP/IP network. Included installation of cabling, Intel print servers, hubs and switches

• Antivirus Administrator: Managed Network Associates corporate antivirus solution.

• Backup Administrator: Responsible for maintaining backups using CA ArcServe.

• MS Exchange Administrator: Maintained company email systems for North America. Managed mail flow, SPAM filtering and security for 1500 mailboxes.

• MS SMS Administrator: Sole implementation and maintenance of the Corporate MS SMS 2.0 sites and policies.

• Windows AD Administrator: Responsible for national network systems at one of the world's largest manufacturers, designers and distributors of agricultural equipment.

• Implemented Heat and REM Vantive helpdesk software.

CA ArcServe ~Exchange ~MS SMS ~Websense ~Mentor ~Executive Support

Edge Connections (“.com” startup)– Atlanta, GA 2000

System Administrator (Senior)

• Backup Administrator: Responsibility for backups and the creation and maintenance of backup procedures, operations and documentation.

• MS Exchange Administrator: Sole implementation and maintenance of the Corporate Exchange 5.5 sites.

• System Administrator: Built and maintained all workstations and servers.

CA ArcServe ~MS Exchange ~ Veritas ~Mentor ~Executive Support

Osmose Inc. - Buffalo, NY 1995 – 2000

System Administrator (Senior)

• Maintenance of I00 mb TCP/IP network. Included installation of cabling, Intel print servers, hubs and switches.

• Backup administration with Cheyenne's CA ArcServe.

• Server/Workstation Support: Set up, repaired and maintained Servers, PC's, printers and handheld computers. Performed hardware and software training.

• Supervisor for two helpdesk technicians.

• Y2K Project Involvement.

• Managed User/Group accounts, permissions and support.

• Assisted in migration from Netware to NT 4.0. Maintain a network of 400+ NT 3.51/4. 0 workstations.

• Technical Supervisor: (Local and remote sites).

CA ArcServe ~MS Exchange ~MS SMS ~Mentor ~Executive Support

US Army – Corporal 1990 - 1995

Computer Operator – GA, SC, NC, VA, Saudi Arabia

• Supervisor: Supervised three technicians of a Mobile VMSNAX communications system.

• Trainer: Implemented and operated a computer training facility is Saudi Arabia. Trained soldiers and Saudi officials how to use various software packages.

Education:

Maryland University – Computer Science 1990 - 1994

Buffalo State College – Computer Science 1994 - 1995

Recent Courses:

Certified Ethical Hacking (CEH)

MS Exchange 2007 (5047, 5049, 5050, 5051, 5053, 5054)

MS SCCM 2007 (CBT)

MS SQL server 2005 Administration

Courses:

Portfolio of many MS (and other) Courses from 1995-2008. Certificates available upon request.

Landmark Forum

Dale Carnegie

Achievements:

MCP +Internet

MCSE

Security Clearance - Top Secret SCI/TK (inactive)

ARMY Accommodation Medal

ARMY Bronze Star

ARMY Certificate of Achievement

ARMY Good Conduct Medal

ARMY National Defense Service Medal

Southwest Asia Service Medal

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