YUNJU CHEN
*********@*****.***
Portfolio
http://dl.dropbox.com/u/5543510/Portfolio/index.html
QUALIFICATIONS
* Web/App Product Management: business requirement gathering, information system and user flow design, functional spec documentation, cross functional team communication, project management
* User Centered Design: user research, wireframe, interaction design, mockup and rapid prototype, usability testing
* Information Architecture: content management, site map and content inventory, taxonomy, XML and metadata schema, relational database and Content Management System(CMS)
* Computer Skills: MS Office, Access, Project, SharePoint, WordPress, Visio, Axure, Dreamweaver, Photoshop, Illustrator, CSS, HTML/XHTML, XML, SQL
WORK EXPERIENCE
* User Experience Architect at Experience Lab / Seattle, WA
Since January 2011
- Responsible for Colleges of Idaho website, Clackamas County Tourism & Cultural Affairs Mt Hood Territory website and Travel Portland Homepage redesign projects.
- Gather business requirement from stakeholders to define project goal and scope; conduct user research and benchmarking analysis; design user interaction models and website information architecture; create wireframe and site map with annotations; write functional specs for graphic design and engineer team.
* User Research Assistant at Designer Software / Seattle, WA
November 2010 - December 2010
- Usability testing for Galaxy tablet application. Prepared usability testing kit and facilitated usability testing session. Qualitative and quantitative data analysis; provided future design recommendation based on findings.
* User Experience Architect at White Horse / Portland, OR
August 2010 - October 2010
- Responsible for Chatsworth manufacturer US site redesign and localization site project.
- Gathered user data and requirements through user interviews and persona creation; performed competitive review and provided website best practice recommendations to clients. Created site map, wireframe and user task flow diagram deliverables.
* User Researcher at Mike's Hard Lemonade / Seattle, WA
March 2010 - May 2010
- Conducted intranet user behavior research on MS SharePoint and IBM Cognos systems; delivered research results to client and provided recommendations to improve current work process.
* User Experience Design Intern at Jolkona Foundation / Kirkland, WA
March 2010 – June 2010
- Built new web applications for partner NGOs; made social networking an integral part of the site; designed new ways for donors and recipients to connect with Jolkona.
* UX Support & Tech Intern at Mindbloom / Seattle, WA
October 2009 – March 2010
- Triaged beta test results for engineering staff; authored articles for knowledge base within SalesForce; identified and assessed severity of bugs and ux issues for applications; used Google Analytic to keep track of site traffic and generated weekly reports.
* Content Strategy and Taxonomy Intern at Ascentium / Bellevue, WA
Summer 2009
- Worked with enterprise clients to create, develop, and manage taxonomies, metadata schemas, and content tagging processes for both internal portals and external websites.
* Product Manager & Web Producer at Wordpedia.com / Taipei, Taiwan
May 2004 - June 2007
- Participated in Britannica encyclopedia Simplified Chinese and Traditional Chinese localization project; designed online platform for Taiwanese Encyclopedia government project.
- Designed and produced online e-learning database products; oversaw product lifecycle from concept design to final product delivery; defined business requirements and product features; translated requirements into wireframe and specs; maintained project timelines and kept project on schedule and budget.
- Acted as point of communication between CEO, senior manager and external partners; coordination works between cross functional team.
- Website content creation and management; designed metadata and XML schema to structure raw data and imported data into database system; edited image and video clips.
- Worked with product and marketing team to explore new market opportunities; market competitive research and analysis; built and maintained relationship with business partners and vendors.
EDUCATION
* MS, Information Management, University of Washington
* User-Centered Design Certificate, University of Washington
* BA, Library and Information Science, National Taiwan University
OTHER SKILLS
* Languages: Mandarin Chinese(Native), Japanese(Intermediate)