C,C++,ObjectiveC ,Core Java,Ubix Shell Scripting
Resume:
KARNATI ANUSHA E-mail: *************@*****.***
Senior Analyst Mobile: +91-748*******
Summary
** ****** ** ********** ** Project handling, Software development & Programming in the IT industry.
Proficient in Microsoft SQL Server and acquainted with C#, UNIX,Objective C
Proven abilities in working with technical teams, Implementation, and support projects.
Exposed to the entire SDLC processes, while being part of couple of projects. Ensuring defect free delivery by adhering to quality process possesses excellent analytical, leadership, communication problem solving skills and components delivered on time.
Flexible and elegant to adapt new environments and work on different projects.
Team Player as well as ability to work independently.
Good interpersonal relationship and communication skills.
Academics
B.E in Electronics and Communication from Narayana college of Engineering, Nellore (2010). With aggregate of 72.18 %
Academic Projects
Title 1: Digital Image Watermarking using discrete wavelet transform
Description:
In this project, we developed a new multi-resolution watermarking method introduced for digital images. Pseudo random codes are added to the large coefficients at the high and middle frequency bands of DWT of an image so as to maintain the watermarked image to be robust enough against various attacks.
Roles & Responsibilities:
Implementation of algorithm used in the project
Prevention of image forgery by decomposition of the image, hiding the information and information retrieval from the image.
Title 2: Implementation of OCB switching process in Telecommunication
Company: BSNL
Description:
In this project we developed a switching system which uses a digital electronic switch OCB-283 which was developed by CIT ALACATEL for call processing. This is a significant improvement over digital switches like providing ISDN facility with CCIT#7 Signaling
Work Experience
Working as Senior Analyst in Dell Pvt. Ltd. Has 12months of experience in Enhancement/Support Analyst for ITSM and other tools which are based on ITIL and ITSM suite application in Investment banking domain.
Major skill set includes C, C++, UNIX, RDMS, ORACLE 9i (SQL, PL/SOL) etc.
Has the client handling experience of around 12 months for various applications which include ITSM 5.6, ITAM, GRS, GCMS, ITSP, SERVICE NOW, CMDB, LEXICON, NETCOOL/MICROMUSE, PM-One, BO and NES tools.
Project Profile
PROJECT 1: ESM SERVICE DELIVARY
Client : UBS (Swiss Bank)
Environment : O/S: Linux, Solaris, Windows XP
Tools : BMS Remedy AR System 6.3 (Remedy User, Remedy Administrator,
Remedy Import), BMC Atrium CMDB 2.0.
Location : DELL Services, Bangalore
Duration : Dec’10 to till date.
Application: ‘ Remedy Action Request System‘
Database : Oracle
Tools : Remedy User, Remedy Admin, Remedy Import Tools, Test Director,
Mind Align
Description:
Remedy Action Request System (also known as Remedy, AR System and ARS) is a Client-server software application development environment from BMC Software.
Remedy is primarily a problem/request tracking system. It allows an organization to track information about itself as well as internal and external requests placed upon the organization. This information is tracked using various Remedy applications such as the Asset Management, Service Level Agreements, Change Request, and Help Desk applications.
The IT Service Management Remedy solution provides the user with the ability to submit, monitor and manage Incidents and Service Requests through to resolution and closure. Incidents and simple requests are managed through the Remedy Help Desk module; more complex Service Requests are managed through the Remedy Change Request module. It is a user friendly and an ITIL compliant product
Each ticked raised by user is associated with automatically triggered workflow that passes the ticket through whole lifecycle till the ticket gets resolved. Main Advantage of using this system is its effective method of notifications/alerts that avoids violation of SLA in Multi vendor multi location, multi technology work environment.
Roles & Responsibilities:
Proactive help to resolve issues by building and maintaining strong client relationships and exhibiting strong communication and collaboration skills.
User On boarding and training
Support to Bridge with External System
Data Quality Improvements
Manage defect Call with users to define the severity to aid classify development priority
Involvement in Remedy – Business Object Interface team
Conduct system and application analysis to determine root cause of problems or malfunctions.
Consult with senior developers and Technical leads to figure out appropriate solution for the problems.
Handle routine problem calls and incident cases.
Simultaneously take ownership and responsibility for multiple issues.
Understand the Code to learn the Application limitations from implementation and suggest other options for users to get the same task done significantly.
Attending change control meetings and coordinate change implementation as per schedules.
Individual Projects:
Project : Developed Iphone Games like Fruit Smash Game,Tennis Game,Amnesia
Role : IPhone Developer
Language : Objective C
Duration : Jan 27 to till date
Tool : XCODE
Roles & Responsibilities:
Understanding the Software/System components and associated specifications.
Designed and developed pre loaded iPhone games in Objective C
Performed testing, debugging and technical documentation for all the applications and games developed.
Understand the Code to learn the Application limitations from implementation
Certifications
Sun certified Java program form NIIT Academy.
Personal Profile
Name : Karnati Anusha
Date of Birth : 3rd February 1989
Address of Communication : #3422, 3rd Cross, 10th Main,
Indiranagar 2nd Stage, Bangalore-38
Gender : Female
Marital status : Single
Languages known : English, Telugu, Hindi
DECLARATION
I hereby declare that the above written particulars are true to the best of my knowledge and belief.
Date: 2011
Place: Bangalore Anusha Karnati
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