Project Manager

Caroline Bergmark, PMP

* **** ****** ******

Alexandria, Virginia 22301

Cell: 703-***-****

*********@*****.***

Talents and Certifications:

* PMP, Project Management Professional

* Member of PMI Project Management Institute and PMIWDC

* Extensive experience with Agile

* Dependable and professional

* Team player with a positive attitude

* Driven to analyze processes and look for improvements

* Organized, able to prioritize tasks, and a great time manager

* Excellent at developing instructional materials and conducting training

* Independent and fast learner

* Proficient in MS Office suite, online learning platforms, online meeting programs, and various project tools

Education:

Virginia Tech

Certificate in Project Management

University of Phoenix Online

12 credits toward MBA in Technology Management

Edinboro University of Pennsylvania

BS in Secondary Education- concentration on Mathematics

Honors: Cum Laude

Experience:

2005-present Public Broadcasting Service, Arlington, VA

Associate Director, Project Management

Supervisor: Tim Taylor

PBS TeacherLine is a national online professional development service for educators. Duties: collaborated with clients and technical staff to improve functionality of existing products. Managed the creation of new tools as required. Contracted with development and design vendors. Transitioned staff from traditional project procedures to Agile software development methodology. Led the conversion of all online course offerings from Desire2Learn to Moodle.

Assistant Director, Online Facilitation & Training

Supervisor: Terra Fretwell

Duties: coordinated training for facilitators; conducted webinars and f2f orientations for online learning; and provided technical support for facilitators.

1999-2005 Close Up Foundation, Alexandria, VA

Technical Training Specialist

Manager: Chris Walsh; Senior Programmer: Hugh Eckert

Duties: provided user support and training for over 150 staff; managed all projects for user-facing technical improvements; served as Exchange email administrator; managed user-side hardware and software; assisted with network administration; created training manuals; performed technical writer duties; enhanced MS Word and Excel functions using Visual Basic.

1 year CompUSA, Pittsburgh, PA

Software Training Specialist. Taught MS Office Suite products.

1 year Western School of Health and Business, Monroeville, PA

Instructor. Taught: English, Public Speaking, Customer Service, Computer basics, MS Office Suite, and Accounting.

1 year Independent Contractor, Erie, PA and Pittsburgh, PA

Database Engineer and Access Instructor

3 years Various School Districts, Northwestern, PA

Substitute High School Math Teacher

9 summers Girl Scouts of SouthWestern PA, Pittsburgh, PA

Camp Redwing: Assistant Camp Director, Business Manager oversaw annual budget of $220,000, Song Director, Unit Leader, Counselor, Lifeguard.

Project Management Volunteer work:

Project lead for church photo directory (2010). Currently researching printing options. Compiling parishioner photos and data. Working within church budget. Creating schedules. Matching volunteer talent with project needs.

Project lead for silent auction check-out at ALIVE’s Annual Gala. Overhauled entire process for the silent auction. Trained and oversaw four volunteers each year. Documented procedure and created training manuals for replication. Upon request, demonstrated the newly invented system to other organizations. (2006, 2007, 2008)

Planned and implemented fundraiser for Susan G. Komen’s Race for the Cure. Created a schedule, obtained donations from businesses, managed volunteers. Documented procedure for easy replication. (2004, 2006, 2008, 2010)

Directed SWPA Girl Scout High Adventure summer experience. Developed a program, created a budget, monitored enrollments, managed agreements and schedules with outside vendors for activities, recruited and trained staff, implemented event, managed all accounting and contracts. (2000, 2001, 2002).

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