Active Directory Maintenance
Resume:
MUHAMMAD FARMAN KHAN *** MADAME STREET
MISSISSAUGA ON L5W 1G6
***********@*******.***
OBJECTIVE
To serve the organization as a System Administrator with dedication and commitment to get better results. To be a part of a highly-professional and competitive team dedicated to the implementation, operation and maintenance of mission-critical infrastructure.
TECHNICAL SKILLS
Desktop OS: Windows NT/2000/2003/2008, Windows 95/98, Vista, XP, Windows 7 and MS-DOS;
Active Directory: GPO,WINS, DNS, DHCP, TCP/IP, SMTP, VPN, FTP, TFTP,SSH,RIP,IGRP,EIGRP,TELNET,UDP LAN/WAN Admin, Clean Server Installation/Migration proxy, firewalls, routers, subnetting, ipv4 and ipv6 addressing, Clustering, Tivoli Monitoring, Heat
Citrix XenApp 5.0, XenApp 6.0, Presentation Server 4.0, 4.5, Web Interface, Microsoft Terminal Services, Terminal Profile and Terminal Printing issue, VMware Server, Microsoft Virtual Server 2005 R2, Network printers Cannon, HP, Lexmark
Email Servers: Microsoft Exchange Server 2003
Distribution Software: Symantec Norton Ghost, Group Policy, SCCM 2007 SP2
Ticketing: IBM Tivoli, HEAT
EDUCATION
B.E. Electronics August 1996
N.E.D. University of Engineering and Technology, Karachi, Pakistan
Higher Secondary School Certification March 1990
Board of Intermediate Education, Karachi, Pakistan
Secondary School Certification March 1988
Board of Secondary Education, Karachi, Pakistan
1 Year Diploma in Computer Software August 1997
New Institute of Data Processing, Karachi, Pakistan
1 Year Diploma in Computer Hardware and Maintenance December 1995
New Institute of Data Processing, Karachi, Pakistan
TECHNICAL EDUCATION/CERTIFICATIONS
CITRIX
Citrix Certified Administrator for Citrix XenApp 6
Citrix XenApp 5.0 for Windows Server 2008
MICROSOFT ( MCTS/MCITP )
MCTS Windows Server 2008 Active Directory
MCTS Windows Server 2008 Network Infrastructure
MCTS Windows Server 2008 Applications Infrastructure
MCTS Windows 7 – Configuration
MCITP Windows Server 2008, Server Administrator
MCITP Windows Server 2008, Enterprise Administrator
CISCO
CCNA-2.0 (Cisco Certified Network Associate)
ONLINE CERTIFICATION
Technical Help Desk (Microsoft) Online Certification from Brain Bench June 2007
Computer Technical Support Online Certification from Brain Bench June 2007
EXPERIENCE
Citrix/Windows System Administrator Bell.ca March 2008 – Present
Bell Canada, Mississauga ON
ACTIVE DIRECTORY
Maintained and administrated Active Directory for user and organizational unit (OU)computers
Implemented Windows 2008 Domain Controller
Migrated 200+ Servers from 2003 to 2008
Created forests, domains, and sites
Planned an administrative delegation strategy, and OU structure
Set an Active Directory forest and domain functional levels, based on requirements
Reset passwords and computer accounts
Created and managed organizational units
Created and implemented password policies
Delegated permissions for OUs to users and security groups by using Group Policy Management Control (GPMC)
Redirected My Documents folder for users
Created trusts between the verified forest and revoked trusts
Created child domains and removed the child domains from Active Directory
Updated servers with the latest service packs and hot fixes
Rebuilt servers including hardware, OS and application software
Installed and configured DNS and DHCP servers
Managed user rights and permissions, disabling and enabling accounts
Managed file and folder permissions and configuring security templates as needed
Graceful shutdown of servers during power outages
Installed the TS server role services
Monitored and provided troubleshooting for TS Gateway Connections
Remotely connected to TS by using RDC. Configured and managed TS Licensing
Monitored and provided troubleshooting for TS Gateway Connections
Enabled Clear Type and Font smoothing. Enabled support for PnP redirection
Installed TS CALs by using the Install Licenses wizard in the TS Licensing Manager snap-in
Installed applications. configured Remote App programs
Enabled a global catalog sever
Created and managed accounts using the LDIF (Lightweight Directory Interchange Format) Tool
Configured TS Easy Print. Installed and configured Remote App programs by using TS Web Access
CITRIX
Installed and configured Citrix XenApp server 5.0 on Windows Server 2008
Installed and configured Citrix XenApp server 6.0 on Windows Server 2008 R2
Installed Citrix Licensed Server and IIS Server 6.0 for Citrix Web Access
Installed, maintained and monitored Citrix 4.5 Presentation Server
Migrated Presentation Server 4.5 to XenApp 5.0/6.0 Servers
Installed Citrix Web Access Server Citrix Neighborhood Agent and Web Access for clients
Configured Web Access to published applications and content
Install Citrix Client as mandatory updates for new image build rollouts
Assisted in the development, deployment, and maintenance of the XenApp environments
Maintained and troubleshot Citrix Server farm running 100+ Apps on Windows 2008 servers
Assist in building application packages for the XenApp environments.
Administrated, deployed, implemented and managed of server/network infrastructure
Implemented new policy using Active Directory for USB Lockdown for Mass Storage
Created a farm in Citrix Server
Maintained data and server integrity
Managed and maintained applications and Citrix policies
Published and streamed applications using Citrix Access Management Console
Updated servers with the latest service packs and hot fixes
Provided end-user application support. Maintained operational procedures
Troubleshot printing issues in the Citrix environment
Maintained a multi-tiered Citrix environment that is highly available with a geographically dispersed user base.
Technical Solutions Representative Bell Mobility April 2007 – March 2008
(Data123-Network-Repair and Wi-Fi ) Bell Canada, Mississauga ON
Handled both inbound and outbound calls regarding telephone and data devices
Provided wireless network troubleshooting step-by-step instructions via telephone
Created work tickets to network troubleshooting using Heat, a tracking system, and escalated network cases
Provide data support, International Roaming, network support, and repairs
Troubleshot HSPS and CDMA network and systems using:
o NM1: Customer Management Database on Oracle
o RMS: Resource Management System - used to locate device information
o Phoenix: prepaid customer - balance for troubleshooting
o NCMS: Network Customer Maintenance System query tool for customer info
o Google Coverage Maps, Holes, Maintenance, Construction and other known issues
o Citrix Meta-frame and Heat Wireless Logging systems using SQL database
Provided solutions for email: setup, creation, troubleshooting and provisioning
Used diagnostic tools such as: NCMS, Rim provisioning system, email tools, voicemail
Up-sale customers on our wireless products and price plan to meet requirements
Managing billing, repairs, credits and adjustments
Programming phones
Educated Internet security, Blackberry security, Bell security practice policy
Configured to use the phone as a modem wirelessly with PC or laptop
Worked with vendor’s product: RIM Blackberry, Palm, HTC, LG, Samsung, Motorola, and Nokia
Junior System Admin and Support March 2005–February 2007
British Railways (First Great Western) London U.K.
Worked closely with the Senior Systems Administrators and other LAN/WAN Administrators to guarantee efficient system operations and implementation of software patches
Monitored server and workstation logs and network to verify and check for errors
Installed and maintained virus protection software and virus definitions
Performed user account management: adds, deletes, and changes
Responsible for installing, configuring, and administering desktops and laptops, PC operating systems, PC utilities and client applications
IT Support and System Admin January 2003 – February 2005
Exclusive Computers, Karachi, Pakistan
Maintained and administrated Active Directory 2000/2003
Migrated Windows 2000 100+ servers to Windows 2003
Responded to requests for technical assistance face to face, over phone and remotely
Created and managed accounts and US in AD for users and computers
Identified the hardware and software requirements for installation
Maintained Local Area Networks and computer system hardware problems
Configured DNS, WINS and DHCP in a domain
Assisted with on on-site visits and hardware troubleshooting and local system upgrades
Installed logical printers on a print server and prepared the print server to host clients
Troubleshot hardware peripherals such as printers, modem etc.
Assisted with troubleshooting user problems relating to operating system issues (Win9x, NT, and Win 2000/2003), Network Connectivity, TCP/IP configuration and Internet connectivity
Troubleshot, redundancy and recovery procedures, and monitored PCs and operating system performance
Computer Hardware and Network Support January 1997 – December 2002
Ali Ali Computers, Karachi, Pakistan
Analyzed, planned, designed, and installed new personal computer systems
Responsible for the maintenance, repairs and installation of personal computers and network hardware and software
Installed work stations and provide network access to all staff and trainees
Provided network accounts and passwords as required
Input and maintained IP addresses
Maintained computer hardware and support peripherals, including central processing units (CPUs), microprocessors, printers and disk drives.
Monitor server functioning and make necessary modifications to ensure that the system operates in conformance with specifications
Test and verify hardware after build server or workstation computers
Visited customer sites for technical breakdown and installation
Maintained logs and list for required repairs and maintenance
Monitor security of almost all technology
Collaborated with Applications Team to implement, deploy, maintain and support all applications
Work with group to resolve customer problems relating to tree, server, and infrastructure issues
Soft Skills:
Honesty
Reliability
Flexibility
Adaptability
Self-directed
Strong Work Ethic
Positive Attitude
Good Communication Skills
Self-Confidence
Works Well Under Pressure
Ability to Accept and Learn from Criticism
Ability to measure
Interpersonal Skills
Motivational Skills
Willingness to Learn
Common Sense
Good Personal Appearance
Ability to Follow Regulations
Commitment to Continued Training and Learning
Willingness to Take Instruction and Responsibility
Advanced Communication Skills
Planning/Organizing
Recommendations:
AamirNaveed:
Muhammad Khan is a great team player. I had the privileged to work with him. He is very knowledgeable and detail-oriented.
He has a positive attitude and air of calm confidence enabled him to comfortably interface with colleagues and his seniors.
NavidShoukat:
I have worked with Muhammad and learned that he is a hard-working, conscientious, and punctual employee with the ability to accept challenges in any technical environment. Muhammad is a lead contributor on my team. He consistently makes the extra effort to ensure work is completed on time.
KhoslaAmit:
I have had the pleasure of working with Muhammad. I would highly recommend Muhammad. He is an extremely bright employee with an extraordinarily positive attitude toward work and life in general. Muhammad is very dedicated and an expert in his field. He has the ability to manage, deploy, troubleshoot, maintain Windows, Citrix, VMware, and Exchange environments.
Syed Zafar :
I have been knowing Khan for last couple of years. He has huge knowledge and experience as a System Administrator. He is Active Directory and Citrix XenApp Specialist. He was my colleague as well as my class mate too in different projects and training. What I have seen in him that He is quick learner and as very cooperative person.
Azam Mohammad:
Mohammad Khan is a very technical savvy and committed person who has great eye for details while troubleshooting computers networks
He is known to me for a long time and he has always been there when he is needed i.e. he has performed well on 24x7 duties as well.
ShahidAwan :
Mr. Khan is a highly self-motivated and performance driven individual, very articulate and organized, during my interaction with him, I found him pleasant and refreshing. He is a team player and drives the projects undertaken to success generating extra ordinary results, Reliable partner and an asset to the company.
Contact this candidate