Engineer Manager

KENNETH SPEARS

**** ******* ***** ** • Buford, GA 30519 • Phone 678-***-****

E-mail ***************@*****.***

EXPERIENCE

****-******* *** ****** ******* Buford, GA

Owner

Prepare and submit written bids and proposals for commercial and governmental clients in need of network, telephone, cctv, intrusion and access control system products.

Design and implement office solutions based on client requests. Install and service hardware and software required for job completion

Managed the integration of hardware and software products with office servers and desktop PCs for high end clientele (i.e., Coca Cola corporate office, CHOA, Georgia Power, Department of Revenue)

Provided remote technical support to clients to diagnose and resolve hardware and software issues in a timely manner.

2003–2007 Defender Security & Communication Atlanta, GA

Account Manager/ Lead Low Voltage Engineer

Prepared and submitted written quotes and proposals for various low-voltage government contracts.

Prepared detailed flow charts and diagrams outlining systems capabilities and processes.

Routinely met with clientele to assess needed services, and outlined job specifications, pricing, and time constraints for completion.

Supervised installation crews of up to four individuals on projects servicing multiple governmental, commercial, and residential clients.

Responded to and followed up on client service calls, requiring extensive knowledge of many facets of the low voltage industry, including, but not limited to, telephone & computer network systems, intrusion systems, access controls, fire alarms systems, & CCTV.

EDUCATION

2001–2003 Robertsdale Trade School Robertsdale, AL

Computer Electronics

LICENSE/CERTIFICATION

Low Voltage-Unrestricted

C-CURE 800/8000 Integrated Security Management System, APC –

Advanced Processing Controller, TCP/IP Networking, IStar Software

And Associated Hardware

CCNA Training

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