Customer Service Manager

Mark Jackson

*** ***** * ****** ***. B Lompoc, CA 93436 **********@*****.***

Objective My ultimate career goal is to own a business related to automotive or computer repair.

Experience Assistant Manager

June 2008-May 2011 Quick Response Towing, Lompoc, Santa Barbara County, CA

Assist with employee scheduling

Work directly with law enforcement representatives while acquiring a vehicle

Demonstrate excellent customer service and handle cash transactions appropriately

Driver

September 2007-June 2008 Speedy Load ‘Em Towing 805-***-****, Lompoc, Santa Barbara County, CA

Report to AAA service calls and assist customers in a timely manner

Maintain attractive landscaping at headquarters

Work closely with customers/law enforcement when attending a service call

Driver

November 2006-June 2007 Quick Response Towing, Lompoc, Santa Barbara County, CA

Answer service calls in a timely manner 24 hours a day 7 days a week

Promote business by distributing business cards and acquiring advertisement space

Maintain a safe and sanitary environment for self, secure locks at main office

Assistant Manager/Detailer

January 2004-November 2006 Pine Car Wash 805-***-****, Lompoc, Santa Barbara County, CA

Detail vehicles quickly and according to employee handbook

Maintain a safe environment for consumers

Answer any and all questions pertaining to related services and other facility operations

Cashier

June 2003-January 2004 Lompoc Lanes Bowling Alley, Lompoc, Santa Barbara County, CA

Assist customers with shoe rentals and bowling purchases

Sanitize shoes after each rental and organize according to size

Assist customers with lane malfunctions

Education

Maple Continuation High School VAFB, Santa Barbara County, CA

August 1998-June 2002

High School Diploma

Interests My interests are vast and include everything from history to gardening. I enjoy spending time with my wife and child. I also enjoy reading and studying new things. I have a particular interest in World War history in addition to anything involving cars and motorcycles. I also enjoy tinkering and fixing electronics, particularly computers and game consoles. I spend all of my extra time with my family and doing little projects around my house.

References References are available on request.

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