Karl Hager
*****.****@*****.***
Cell 513-***-****
Unit 104
West Chester, OH 45069
OBJECTIVE
I am a motivated new college graduate seeking an opportunity to use my education, work experience and business acumen to learn and advance in a new business environment.
EDUCATION
Miami University - Oxford, Ohio
Bachelor of Arts - Political Science
GPA - 3.28 out of 4.0
EMPLOYMENT
DELL INC., West Chester, Ohio 04/07-03/08
http://www.dell.com
Shipping/Receiving Senior Assistant
• Oversaw work flow of 20 Associates in International Warranty Department
• Completed BPI Yellow Belt Training, acted as primary team member on BPI Green Belt Project (International Warranty Redesign Project)
• Received Bronze Star Award for Competitive Advantage for work involving automation of APO/FPO shipping Process and for achieving 100% Same Day Ship rate for all Expedite orders
• Utilized as Working Specialist for International Warranty Shipping with expertise in Order Management, Microsoft Excel and Access, and International Import/Export Compliance
DELL INC., West Chester, Ohio 06/06 - 04/07
www.dell.com
Expediter/Escalation Assistant
• Achieved 100% Enterprise Expedite same day ship orders, reducing build to ship time by 48 hours
• Active team member on many projects resulting in decreases in level of available to build orders
• Received Bronze Star Award for Operational Excellence for assistance in high priority order fulfillment
• Volunteered to take on Shipping/Receiving Senior Assistant duties in addition to Expediter/Escalation Assistant role while position was vacant
DELL INC., West Chester, Ohio 11/05 - 06/06
www.dell.com
Shipping /Receiving Senior Associate
• Completed 7 Simplified Idea Generation Projects
• Used role as subject matter expert to assist in piloting of new and special projects
• Co-authored revised work instructions for International Warranty Department
ACTIVITIES AND LEADERSHIP
Miami University Fencing Club, Oxford, Ohio 08/03 - 08/06
President / Head Coach
• Member of Miami's United States Fencing Association Summer Nationals Team, 2004
• During Presidency Fencing Club experienced a 300% Membership increase and a 100% Increase in Treasury Funds
• Organized 5 tournaments of 50 or more fencers
• Trained 20 USFA Ranked Fencers
• Continues to work with club in an advisory position
REFERENCES Available upon Request