Sales & customer service
Resume:
HAROLD C. JESSUP
SAINT AUGUSTINE, FLORIDA 32084
904-***-**** (CELL)
Email: ************@*******.***
SUMMARY OF QUALIFICATIONS
. Outstanding communication skills.
. Extensive sales/customer service experience.
. Extensive mortgage servicing experience.
. Extensive real estate sales experience.
. Extensive retail sales/management experience.
. Inbound/Outbound mortgage origination sales experience.
EXPERIENCE
ABNAMRO/CITIGROUP
July 2003-September 2007
FHA Claims Foreclosure Support Specialist
. Prepared title documents for Imaging Files.
. Processed FHA Part B Foreclosure claims.
. Responsible for mailing FHA claims to HUD contractors.
First American Default Outsourcing/ABNAMRO
December 2002-July 2003 (Temporary)
FHA Title Approval/Title Package Specialist
. Responsible for obtaining FHA Title Packages from attorneys.
. Resolved title issues with attorneys and HUD.
Remedy Staffing/Omniserve
September 2002-November 2002 (Temporary)
Customer Service Representative
. Responsible for obtaining daily status report from home appraisers.
. Resolved questions regarding company policies.
ERA Dan Jones & Associates Realty, Inc.
June 1999-September 2002
Licensed Real Estate Agent (REALTOR)
. Qualified for Million Dollar Club Member first full year as Realtor.
. Educated customers about buying and/or selling a home.
Joy Arnold –Realtor
March 1999-June 1999 (Temporary)
Real Estate Assistant
. Performed all real estate functions in compliance with Florida law.
. Identified financing options for potential buyers.
EDUCATION
B.S. CRIMINOLOGY FLORIDA STATE UNIVERSITY 1976
ADDENDUM TO RESUME
Harold C. Jessup
The Money Store
Outbound Mortgage Loan Originator
. Received $2 Hr. salary increase after 2 months.
. Achieved Top Performer consistently.
. Commissions averaged $1K per month.
Pro Check Plus
Lead Developer
. Received $2 per hour salary increase within 3 months.
. Increased overall sales.
Jacksonville Mayor’s Office of Criminal Justice Planning
Administrative Assistant
. Coordinated with Jacksonville Sheriff’s Office on program regulations.
. Performed periodic evaluations of grant program.
Jacksonville Comprehensive Employment & Training Act
Intake Counselor
. Determined applicant qualifications for the work/training program.
. Resolved employee/employer disputes.
A.T. & T. Transtech
Inbound/Outbound Customer Service Representative
Lucent Technologies – A.T. & T.
Inbound Customer Service Representative.
J. C. Penney Company
. Manager Trainee
. Department Manager
. Commission Men’s Clothing Sales
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