Quality Assurance Test

Nalini Tellaprolu

E-mail:**********@*****.*** Cell: 919-***-****

Software Test Lead/Manager

Objective:

Seeking a challenging position in software Quality Assurance that lets me utilize and expand my knowledge of business and software QA methodologies.

Professional Summary:

• Over 9 years of diversified experience in software Quality Assurance testing and management in a wide variety of projects and environments.

• Experience as test lead, successfully managing resources and complex projects in time-constrained environments.

• Excellent time management skills with the ability to take initiative and adapt to changing testing requirements and to develop contingency plans.

• Experience in coordinating test environment, code delivery and deployment fro SIT and UAT.

• Extensive experience in both Manual Testing and Automated Testing using Mercury Tools (Win runner, QTP, Test Director and Quality Center).

• Expertise in bug tracking and reporting using Bugzilla, Test Director, Quality Center and Rational Clear Quest, Silk Central.

• Experience in testing web applications like Banking and financial applications as well as client server applications.

• Experience in testing Medicaid Claims processing and EDI transactions 276/277, 837 I/P/D for both 4010 and 5010 compliance.

• Thorough knowledge of all phases of software development life cycle (SDLC).

• Experience in mainframe ISPF front end and DB2 database testing.

• Excellent verbal and written communication skills.

Education:

• Masters in English – University of Hyderabad, India

• Post Graduate Diploma in Computer Applications - Compusoft, Hyderabad, India.

• Certified MS Office Specialist

Technical Skills:

Operating systems: Windows, IBM z/OS, UNIX, Macintosh

Languages: SQL, Java, JSP, Java Script, Visual Basic, VB Script, CICS, HTML

Databases: MS Access, SQL server 2000, 2005, Oracle, DB2, Web Logic, Websphere, MCMS, MQ

Testing Tools: Test Director, Quality Center, Bugzilla, Win runner, QTP, Rational

Clear Quest and Silk Central

Others : MS Office suite, MS Project

Professional Experience:

CSC, Raleigh- NC Medicaid Feb’10- Present

Software Test Lead

I work on North Carolina Medicaid Management Information System (NCMMIS).I am the Software Test Lead for 5 major builds- Recipient, Pharmacy and Medical Claims, TPL and Managed Care.

Responsibilities:

• Manage multiple builds including Pharmacy and Medical Claims, in different stages simultaneously.

• Recruit, lead and mentor test team, onsite and offsite, in test case writing and execution while encouraging and facilitating individual professional growth.

• Acquire application knowledge on new builds and train new testers.

• Write test plan for all the builds and get them approved by state, write and review test cases.

• Execute functional test cases and EDI transaction using X12 tool.

• Analyze test results in accordance with test plans and escalate high priority issues.

• Set performance standards and provide ongoing performance feedback to employees

• Determine resource needs and make requests for personnel, equipment, and other resources as well as interview and hire new resources as required.

• Coordinate and support UAT activities for environment set up, mining test data, defect resolution.

• Successfully led the Recipient, Managed Care and Claims builds from test planning to test execution and got test results approved by state.

• Prepared several process documents for test team and maintained reference documents for group standards and plans

• Recognized as outstanding by CSC twice for my efforts in meeting the objectives.

Environment: DB2, Java, .Net, Websphere, TSO/ISPF, Silk Central, Caliber, MS Project, Windows XP/7, X12, SnagIt 10.0

Measurement Inc., Durham, NC Sept’08 – Feb’10

Sr. QA Analyst

I am in the IT department of the company that creates the databases and various applications for state education departments’ projects. I am involved in testing the applications that are used for Test material ordering, Scoring and Reporting.

Responsibilities:

• Involved in testing the database tables for data integrity and accuracy by writing and running various complex sql queries.

• Tested the applications that help state education departments to order the test material, track the orders and internal warehouse handling.

• Tested the application to test the accuracy of individual, school, district, and state performance reporting for grades 3 – 11.

• Involved in data validation testing to check the error generation and correct settings of flags in related tables.

• Helped in creating various requirements documents for state projects and maintaining them.

• Participated in Customer Acceptance Testing

Environment: SQL 2005, Windows XP, Crystal Reports 8.5, DICE, Mercury Quality Center 9.0

Wachovia Bank, Winston Salem, NC June’07- August’08

Sr. QA Analyst/ Test Lead

The web-based treasury services application, Wachovia connection, lets corporate customers do banking transactions and user administration. I worked on the System Administration, Account Services, Fraud Control, Information Management and Payment Services modules.

Responsibilities:

• Involved in migration testing of Information Management module as the site is getting migrated from VB6 to C# as well as migrating companies and users extensively

• Worked on many projects like Secondary Authentication, Deposit Image Retention, MCMS-MQ Sync and Capital One Returns as test lead

• Worked on many enhancements like ACH Enhancements, Moving batch processes from C to S drive on the NDM server and attended many production enhancements as the lead tester.

• Mentored new testers and gave training classes for other team members being the SME on System Administration and Participated in process document creation and review.

• Helped identify potential projects for automation as a member of the Process Improvement Team.

• Did SQL database testing and mainframe database testing with XML generator tool GenX.

• Used Mercury Quality Center for Requirements and test cases documentation, for traceability and reports and Rational Clear Quest for defect tracking and generating reports.

• Earned the Shared Success Award twice for my effort in resolving issues that would highly impact customers.

Environment: SQL 2005, DB2, Websphere MQ, MCMS, TSO/ISPF, IBM OS/300, Windows XP, VB6, C#, .Net, Quality Center 9.0, QTP, Load Runner, Clear Quest 2002.05.00

Organic, Inc. MI Nov’05- May’07

Sr. QA specialist

I worked on various web applications for Daimler Chrysler, Mitsubishi Motors North America, Coach, Sprint PCS, Conde Nast Publications and Bank of America.

Responsibilities:

• Involved in testing various web applications on the Staging and UAT environments and launching them in an Agile environment.

• Tested the web applications and created test cases based on user stories.

• Used Quality Center for documentation, Traceability matrix and Bugzilla for defect tracking.

• Performed GUI, functionality, web site content, cross browser and compatibility testing.

• Tested Coach, Sprint PCS, Chrysler, Mitsubishi, and Conde Nast websites.

• Involved in creating Test Plan, Test cases and Functional and Integration testing of the Small Business component for Bank of America.

Environment: SQL2005,Interwoven, Websphere, Java, .Net, Windows 2000/ XP/ NT/ME, Mac, Bugzilla 2.14.5, Quality Center 9.0, Load Runner 8.0

Human Factors and Ergonomics Society CA Jul’04- Oct’05

QA Analyst/Tester

I worked on the web application that enables the users to access publications, membership services, directory, job placement services and other modules related to the HFES.

Responsibilities:

• Involved in testing the modules of Membership, Publications, Annual Meetings and all modules under Administration.

• Developed test scripts for GUI, Functional and Regression testing using Win Runner and executed them.

• Involved in bug tracking and reporting using Test Director.

Environment: SQL 2000, Windows 2000/XP, Java, .Net, Win Runner 7.6, Test Director 8.0, and Manual Testing.

PacifiCare Health Systems, Cypress, CA May’03 – Jun’04

QA Tester

I worked on a web application, Common Portal. It provides members & providers’ information, eligibility, benefits, claims, health programs, doctors’ and prescription information online.

Responsibilities:

• Involved in testing the web pages of Common Portal module.

• Tested the application to make sure that the vision, dental and behavioral health windows are working as expected.

• Tested to see that members are able to find suitable health insurance plans, find doctors and refill their prescriptions online.

Environment: VB Script, SQL Server 2000, XML, Manual testing, Quick Test Pro and Test Director.

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