Engineer Customer

S.VADIVELAN.

***/** ********** **** ******,

PALLAVARAM (W). CHENNAI-600045.

Mobile-979*******

Email: ******@***********.***

_______________________________________________________________________

Carrier Objective:-

I am seeking a challenging technical position in a pleasant working environment, which will permit me to continue practicing and expanding my skill set and knowledge base.

In addition, I am eager to contribute my creativity and hard work towards the success of your company and to the growth of the fast developing field.

Professional Experience:

From JAN 2008 to Till Date

Working as FMS Engineer at Tikona Digital Networks Pvt. Ltd, Chennai through Galaxy Office Automation Pvt. Ltd.

.

Primary Responsibilities:

• Administration of 100 Laptops & 40 Desktops, Installing & configuring for Pc’s and laptops on the wireless LAN & Troubleshooting.

• Administration and Maintenance MS Outlook &Troubleshooting Mail Routing issues, Configuring mail & Web Application access thro VPN.

• Installed and Configured Applications like MS office, Acrobat reader. Antivirus (F-secure, McAfee), Supporting remote desktop connectivity using Team viewer.

• Microsoft patches, BIOS upgrading and troubleshooting as needed .Taking Backup and Restoration of Backup of All windows server

• Documentation and maintain Asset Details of IT peripherals.

• Working as Customer support Engineer and taking care of Customer support and have good troubleshooting knowledge, initiative and managerial skill to meet customer satisfaction.

From MAY2007 to DEC2007

Working as Site Engineer at Fullerton India Credit Company Ltd., Ghatkopar through Omnitech Infosolution Ltd.

Primary Responsibilities:

• Customer level support on Hardware & Network Related Issues.

• Installing, Configuring Windows 2003/Xp/2003/ME/98/95.

• Knowledge in implementation of AD, DNS, DHCP, FTP,

• Creating User Accounts,Trustee,Trustee directory, permissions and group information etc

• Taking Backup and Restoration of Backup Data.

• Good troubleshooting knowledge, initiative and managerial skill to meet customer satisfaction

From SEP 2005 to APR 2007

Working as FMS Engineer at Rosy Blue (India) Pvt. Ltd, Mumbai through

Orbit Computers Pvt. Ltd.

Primary Responsibilities:

• Administration of more than 100 Desktops, 15 Laptops And 2 servers With Different Applications.

• Installation and maintenance of Microsoft Windows XP/2K3 Server.

• Handling first Level Network troubleshooting.

• Maintaining list of IPs and troubleshooting IP related issue.

• Provide support to LAN Network.

• Ensure Documentation of Incidents & Problems.

• Handling server first level maintenance like updating Antivirus; Backup; checking Event Log, save and clear Event Log

From DEC2003 to JUL2005

Working as Hardware Engineer at Info Services Pvt. Ltd.

• Installing / assembling all type of Computer systems

• First Level Installation & troubleshooting of OS & Software’s

• Installing and troubleshooting internet accounts like VSNL, Dishnet -DSL & Sify connections

• Crimping Lan cables Straight / Cross and checking.

ACADEMIC QUALIFICATION

Qualification Name of Institute Year of Passing Percentage

B Sc MANONMANIAM SUNDRANARUNIVERITY April 2002 64%

H.S.C. TIRTHPATHI HIGHER SECONDARY SCHOOL May 1997 55%

S.S.L.C. TILAK VIDYALAYA HIGHER SECONDARY SCHOOL March1995 63%

Technical Qualification:

Completed Diploma in Software Technology DST (LANESADA INSTITUTE, AMBASAMUDRAM)

Hardware:

Desktop Machine Assembling installation and Troubleshooting of PCs.

Implementation of small networks using Hubs/Modem/Switches for Cyber

Café and small Offices. Installation & Troubleshooting of all Hardware

Devices, Configuration Wire Less Router.

Operating Systems:

Windows98, Windows 2000 Professional, Windows XP Professional,

Windows 2003 server, Windows 7. .

Project: Project on Types of Networks (LAN, WAN, )

PERSONAL PERTICULARS:

Name : S.Vadivelan

Date of Birth : 15th Feb 1979

Contact Details : ******@**********.***

Mob No : 979*******

Areas of interest : Network security & Administration, setting up it infrastructure,

Planning

Language Known: English, Tamil & Hindi

Strengths : Hard working, Target Oriented

Hobbies : Traveling, Reading,

(S.Vadivelan)

Contact this candidate