Tech Proj Mgr
Resume:
Anthony DiPilato Home 813-***-****
Apollo Beach, FL, 33572 Email: *********@********.***.***
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OBJECTIVES
To obtain a Technical Manager position that utilizes my experience in LAN/WAN Software/Hardware management and engineering.
PROFESSIONAL SUMMARY
A results-driven IT professional with extensive network experience in project management, network management, data networking, managed support and administration of information systems.
HIGHLIGHTS OF QUALIFICATIONS
• 25 years of professional engineering in information technology products (hardware/software and services).
• 9 years of post graduate studies accomplishing 3 Master Degrees (MS-Computer Science, MS-Project Management and a MBA)
• Certifications: Cisco Certify Network Associate (CCNA), Microsoft Certified Professional (MCP), pursuing PMI certification
PROFESSIONAL EXPERIENCE
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Technical Manager --------T-Systems/Deutsche Telekom ---------------------------------2008 –2/09
Technical Engineer Manager Consultant (Robert Half Inc.) for T-Systems at their Data Center. I was responsible managing several large team projects involving T-Systems WAN Voice/Data services and systems server software for Domestic ( SBC, Ebay, Nasa, Quest, Sprint) and international (France, China, Russian Telecom) customers.
Responsible for assembling engineering and help desk team on deployment of network services, identifying appropriate resources, service delivery procedures, installation, provisioning of Cisco and Juniper router/switches and computer systems (servers, load balancers), developing schedules, identify roles of project team.
Conducted customer technical project meeting to work out customer requirements, gap analysis, status reports, provided remote and on-site technical support and coordination, managed escalations involving provisioning, reports on vendor billing, providing input on costs and budgets.
Overview of Technologies managed:
• Services – MPLS, ATM, transport OCX, T3 and T1, DSL, analog/digital voice, VOIP, Video conferencing
• Network Hardware – Cisco routers and switches, Firewall, Pix, Checkpoint, Enterprise servers/clients - Dell, HP, Sun, IBM, SAN and Wireless networks.
• Software - NT4, Win 98, 2000, XP, 2003 Client/servers, Active Directory (DHCP, Win’s, DNS), SAN, SQL,
VMS , backup software. UNIX, LINIX client/servers, Web servers, Java and XML
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Technical Manager--------AT&T Worldnet Manage Services ----------------------------2005 -2008
Technical Manager Consultant for AT&T at their Worldnet Data Center. Responsible for assembling engineering and help desk team on deployment of network services and deploying several large infrastructure projects involving AT&T LAN/WAN services and systems server software for fortune 500 customers ( banks Citigroup) , financial services firms ( Merrill Lynch), retailers (Levi Strauss), hotels ( Marriott), government agencies (Army/Navy) for their enterprise data centers and remotes sites.
Conducted customer meeting, provided remote and on-site project management and coordination, managed escalations involving provisioning, acted as central point of contact, directing workloads, coaching engineers and managing performance, billing, propose leading edge AT&T technologies, perform root cause analysis. Worked on customer network reviews for capacity planning, provisioning configurations for routers and servers. Monitor subcontractor/vendor performance, and contracts/RFP work.
Overview of Technologies areas:
• Services – MPLS, ATM, over OCX, T3 and T1, DSL transport, analog/digital voice, Video conferencing
• Network Hardware – Cisco routers and switches, Firewall, Pix, Checkpoint, Enterprise servers/clients - Dell, HP, Sun, IBM, SAN and Wireless networks.
• Software - NT4, Win 98, 2000, XP, 2003 Client/servers, Active Directory (DHCP, Win’s, DNS), enterprise deployments, Storage - SAN, Database-Oracle, backup software (Veritas), UNIX client/servers
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Technical Manager --------------------Cendant/NRT Inc. Data Center ----------------------------------2004 -2005
Technical vManager Consultant for NRT Inc at their Data Center with 18 hub locations across the US. I was involved in LAN/WAN infrastructure management of their network hardware/software. Areas I worked on:
Capacity planning/management, project management/plans, develop, track, present project plans, vendor negotiations, product evaluation, budgets, coordination, risk assessment, tracking tools, and plan execution.
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Project Engineer Manager ---------------- AT&T’s MasterCard Project ---------------------- 1997 - 2003
Data Engineer Manager for AT&T’s MasterCard outsourcing project. I was involved with infrastructure migrations at MasterCard Data Center and Branches. I worked on: Capacity planning/management, project management/plans, develop, track, present project plans, vendor negotiations, product evaluation, budgets, coordination, risk assessment, tracking tools, and plan execution.
Software Infrastructure -
• Managed - NT4/Win98/Win2000 Microsoft client/servers and MS-Web servers, enterprise applications
• Managed - Upgrades to Client/Server software, Microsoft applications, SAS, SMS,
Hardware Infrastructure
• Conducted Project rollout - Reengineering of Microsoft server hardware (DHCP, Win’s, DNS), SAN’s (EMC), backup software (Veritas), Security software (NetIQ)
• Conducted - Technology upgrade/migration - lifecycle hardware Pix and Checkpoint Firewalls versions releases,
• Managed - VPN, IBM SNA, Front ends, Cluster controllers, Concentrators.
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Data Engineering Manger ---------------- AT&T’s Merrill Lynch project ------------------------ 1994 - 1997
Network Manager for AT&T’s, Merrill Lynch outsourcing project. This work entailed: network management, project rollout, project scheduling, cost analysis, conducting-configurations, provisioning, test, lab and production administration, support, network performance, developing and implementing policies and procedures, and deployment support.
Major projects at the Merrill Lynch Data Center that were planed budgeted, tested, implemented, tracked:
• Conducted - deployment of network upgrades and patches for Cisco router/switches
• Conducted - deployment new Cisco load balancers for network traffic
• Conducted - Deployment of new and upgraded old network devices DCE and router/switch interfaces
• Conducted - testing and hardware/software upgrades to firewalls
• Managed - upgrades Microsoft and Sun servers hardware/software running enterprise applications
Sr. Network Engineer ---------------------------- AT&T’s JP Morgan Project---------------------1990 - 1993
Sr. Network Engineer for AT&T’s JP Morgan project. This work entailed managing:
• Cisco network device configurations, customer data collection,
network design , implementation, network security, network performance, dial backup, trouble shooting , network support, training of enterprise network
• The software environment I setup and administered in lab contained:
Windows NT, and Novell servers, Morgan transaction servers, financial applications/systems.
• The hardware platforms I setup and administered used were: Cisco Catalyst 5500, and routers 1900, 2900, 3600, 4500, 7200, 7500 series.
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System Design and Deployment Engineer -------------------AT&T Labs-------------------------1987-1990
System Design and Deployment Engineer- Network design, test and deployment of a router network for Remote Utility Maintenance System (RUMS).
• This was a 150 node router network to network all AT&T central office maintenance system.
• Provide addressing schemes, performance information, network design, deployment support, lab tests, presentations and status reports to management
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Design & Test Software engineer -------------------AT&T Bell Labs---------------------------1984 – 1987
Design & Test Software engineer- Microsoft LAN manger project. Develop and tested network code ported over to run over UNIX from Microsoft for AT&T StarLan network. This entailed: flowchart, state diagram, coding and test scripts. Worked with Microsoft engineers to incorporate features and functions of their product to run under UNIX for AT&T Starlan product.
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System Engineer ---------------------------------------AT&T Bell Labs----------------------------1981 – 1984
System Engineer -Custom Network Offering (CNO II)- This project developed custom networks for large customers using AT&T switches as backbones for customer access devices. Developed interoperability and performance plans for LAN's and DCE equipment. Conducted lab test on various switches and DCE for requirements.
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EMPLOYMENT HISTORY
2005- 2008 Consultant- AT&T Corp, Worldnet Managed Information Services
2004 – 2005 Consultant- Cendant/NRT Corp Inc
1996- 2003 Employee - AT&T Solutions, NJ
1981- 1996 Employee - AT&T, Bell Labs, NJ
EDUCATION
1989-1991 Monmouth University, Long Branch, N.J.
Degree: Master of Business Administration (graduated 6/91)
1983-6/88 Polytechnic University of New York, Brooklyn
Degree: M.S. Technology Project Management (graduated 6/88)
Degree: M.S. in Computer Science (graduated 6/85)
1979-1983 City University of New York, Staten Island
Degree: B.S. in Computer Science/Math/Electronics
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