cashier/customer service

Tashanna L. Brown

**** *. ******, *******, ** ***15 **************@*****.*** Tel: 773-***-****

Personal Statement

I am a hardworking and dedicated individual who can multi-task in ank kind of work enviornment. I am commited to providing excellent customer service in the retail industry. I thrive on meeting and exceeding deadlines as well being the ultimate team player.

Work Experience

Front end cashier

(Mar-2006 - Present)

The Home Depot, chicago,il

Maintain a clean safe work environment. Processed cash and credit transactions. Promoted in store sales as well as working in conjunction with management to ensure a pleasurable shopping experience with customers.

Schedule Writer

(Feb-2007 - Mar-2008)

The Home Depot, chicago,il

Maintained associate data in an automated system to record associate availability to work. Collected associate information detailing specific change to their availability. Built associate schedule to optimize customer service ratings (A and C graphs) with the Store Manager and Human Resource Manager.

Freight Team Associate

(Mar-2008 - May-2009)

The Home Depot, chicago,il

Duties included stocking merchandise onto shelves to achieve 100% in stock. Used appropriate safety procedures when organizing merchandise. Communicated with other Freight Team members and Inventory Management Associates to ensure all products are stocked in the proper location.

Cashier/ Customer Service

(Sep-1998 - Aug-2005)

The Market Place, chicago, il

Duties included answering telephones, handling customer complaints and processing credit and cash transactions. Maintained a clean work environment while providing excellent customer service. In addition to ordering inventory, also stocked merchandise as required.

Education

Associate of Science Degree

Robert Morris College, chicago,il

(Jul-2002 - Jan-2004)

Associate of Science Degree Completed an internship at Trinity Hospital. Extensive training with basic medical terminology. GPA: 2.75

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