Facilitator

FIONA. MORGAN

**** ***** ****** ****, ***** York, Ontario M9M 0A5

f3600iiona@ gmail.com 416-***-****

OBJECTIVE: Facilitator

PROFILE:

A Social Sciences graduate, possessing strong time management and organizational skills. The ability to multi-task and organize workload effectively. Excellent customer service and problem solving abilities. Demonstrated ability to work effectively as a member of a team and independently

EDUCATION :

Herzing College, Toronto

Community Service Worker Diploma Program

University of Calgary, Calgary

Bachelors of Arts in Psychology

SUMMARY OF QUALIFICATIONS:

•BA in Psychology, Community Service Worker Diploma

•Facilitation in a group setting, up to six adult individuals at the English Conversation Circle at COSTI

•Strong interpersonal skills resulting in exceptional rapport with people. Proven success in initiating, promoting and maintaining strong interpersonal relations. Able to deal courteously, professionally, and tactfully with the general public in a variety of circumstances

•Cultural / Racial exposure working one-to-one and group work at Costi

•Detail and process oriented

•Working with a diverse group of adults, and children

WORK EXPERIENCE:

Host Facilitator/Volunteer, COSTI 2010

•Assisting staff in distribution of promotional materials at different venues

•Supervise behavior of clients

•Document and chart activities

•One on one mentor to English as second language adult client, attend appointments, and outings

•Other duties as assigned; not limited to those within the scope of this position

Mentor, New Comer Service for Youth 2009-2010

•Mentor 4-5 newcomer students

•Assist with field trips and workshops

•Participate in open house/job fairs and volunteer appreciation events,

registering and assisting youth with information

COMPUTER SKILLS: Windows, WordPerfect, PowerPoint, Word, and Excel.

CERTIFICATES

CPI Training Program 2009

CPR – Heart Saver AED 2009

TRAINING

Introduction to the Canadian Refugee Process (overseas and inland) 2010

References available on request

Contact this candidate