Banker / Financial Services Professional

_______________Hiral Mehta

*** ******** *****, *******, ** 60172

Contact: ***-***- ****; ************@*****.***

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BANKER / FINANCIAL SERVICES PROFESSIONAL

CUSTOMER SERVICE * LOAN ORIGINATION & EXECUTION * BRANCH OPERATIONS

Highly accomplished customer service and branch operations professional. Expertise in originating and executing consumer loans. Dedicated to opening up new business and banks accounts. Known for processing transactional paperwork with extreme accuracy and providing follow-up with customers. Proven ability to identify customer needs and match them to the best banking products and services. Passionate about providing courteous service and personalized service.

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PROFESSIONAL EXPERIENCE:

Branch Sales & Service Representative

Hoffman Estate Community Bank , Hoffman Estate, IL May 2006 to November 2006

Offer and sell financial products and services to consumers and small business customers. Interact with customers to ascertain needs. Open deposit accounts, handle loan applications, and manage various customer service requests. Leverage in-depth product knowledge to assist the bank in meeting its goals. Demonstrated ongoing commitment and a tireless work ethic complemented by expert knowledge of credit/fraud-related situations.

Loan Processor

Argent Mortgage Company, Rolling Meadows, IL January 2005 to March 2006

Utilized a suite of in-house loan-processing software to initiate loans and administer credit background checks. Cultivated relationships with applicants and worked collaboratively with creditors and loan officers in processing and completing loan applications. Conducted employment verifications for loan application processing. Performed extensive reviews of loan documents to ensure document accuracy.

Branch Sales & Service Representative

National city Bank, Algonquin, IL August 2004 to June 2005

Conducted audits within branch banking, and coordinated projects for reporting and operational initiatives. Advised and educated customers regarding deposit account services, and checking, savings, money markets, CDs, IRAs, Keoghs, and other investment products.

Relationship Banker

Bank One, Bloomingdale, IL January 2003 to July 2004

Provided financial and credit services to customers, including consumer checking / savings accounts and home equity loans and personal loans. Managed customer portfolio, serviced relationships, and cross-sold financial products to acquire 100% of the customer’s business. Applied market and securities knowledge to sell financial products and services to businesses and individual clients.

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EDUCATION & TECHNICAL SKILLS

College Of Dupage, Glen Ellyn,IL 2000 Business /Marketing

Elgin community College, Elgin, IL 2008 Medical Billing certification 

Microsoft Word, Excel, PowerPoint, Outlook, Internet browsing

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