Customer Service Data Entry

Helen Dominguez *** W. Cherry Point Dr., Dallas, TX., 75232

************@*****.*** • Cellular 469-***-****

Medical Billing and Coding

Career Objective

To obtain an entry level position in a hospital, physician’s office or health care related environment where I may use my experience and recent training.

Profile

A loyal, conscientious and dependable professional with a basic knowledge of medical terminology, medical transcription and medical records. Pays careful attention to detail. Has highly effective communication skills and interacts well with others. A strong team member who effectively implements new procedures into work routines.

Experience

Legal Network, Dallas, Texas 2002 to Present

Clerk

• Responsible for scanning Legal Documents for various Dallas Law Firms

• Data Entry

• Quality control of work performed by scanners

• Meets short and long term deadlines with a team attitude

• Daily maintenance of multiple projects

Sunset Mortgage Company, Arlington, Texas 2006 to 2007

Assistant manager

• Responsible for daily opening and closing of business

• Administrative duties and data entry of loan documents

• Quality review data entry with in house processor

• Employment, rent, and mortgage verification for loan proposals

Star Heart Home Health Care, Dallas, Texas 2004 to 2005

Administrative Assistant

• Clerical duties and maintenance of patient medical records

• Scheduled patient appointments, phone operator and office maintenance

• Tracked physician orders

• Daily data entry of nurse visits

• Maintained inventory of nurse visit portfolios

Dart, Dallas, Texas 2000 to 2002

Records Management Clerk

• Receptionist in Human Resources Department

• Data entry and scanning employee information into Lawson

• Employee records and confidentiality

• Processed retirement information and assist with payroll processing

Skills

• Bilingual in Spanish

• Knowledge of medical terminology, medical records and medical transcription

• Mainframe computer skills

• Effective utilization of multi line telephone system

• Computer applications include, Microsoft Word and Word Perfect.

• Keyboarding skills

• Utilization of standard office equipment; computer, facsimile, copier and scanner

• Accounting and bookkeeping skills

• Highly effective customer service and public relations skills

• Maintaining customer files and records

Education

TechSkills Training Center, Dallas, Texas 2010

Certificate, Medical Billing and Coding

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