William Kam Cheuk Wong

*** ******** *****,

Matthews, North Carolina 28105

j6w2hp@r.postjobfree.com

704-***-****

SUMMARY:

As an IT professional with thirty year experience, I have managed multi-million dollar projects, and analyzed, designed, developed and installed business solutions in the banking, insurance and manufacturing industries. I am seeking employment as Business Analyst / Developer.

SKILLS:

Project Management:

• Managed multiple projects utilizing Software Development Life Cycle (SDLC) methodology: Waterfall, and DMAIC – 5 years

• Capability Maturity Model (CMM) Level II: 5 years

• Recognized as team role model, excellent communicator, and trusted mentor.

Programming:

• COBOL, CICS, JCL, Easytrieve, TSO, VSAM, File-Aid, FILD, Xpediter – 20 years

• Web Services, DB2, Oracle, SQL, IMS, Assembler – 3 years

Platform:

• IBM mainframe z/OS – 25 years

• Digital, AS400, UNIX – 3 years

Desktop:

• Microsoft Word, Excel, Project, Visio, and PowerPoint

EXPERIENCE:

Bank of America, Charlotte, North Carolina

Consultant - Systems Engineer Mar. 2009 to Dec. 2010

As a Technical Lead:

• Assisted in retiring a major application with savings of 6 million dollars.

• Assisted in fine tuning applications resulted in MIPS and DASD savings of $25K / year.

• Coordinated a team of onshore, near shore, and offshore contractors to provide production support and enhancements for mission critical retail Customer Information Systems.

• As Mainframe Subject Matter Expert provided guidance and leadership.

• Prepared detailed requirements specifications, flowcharts, process flows and test cases.

• Supervised and delivered multiple enhancement releases.

• Assisted in achieving and maintaining zero defects.

• Utilized Microsoft PowerPoint to prepare and present application scorecards to senior management.

• Collaborated among various team for root cause analysis, and drove resolutions.

• Utilized Microsoft Excel to track production issues until resolutions are installed.

Bank of America, Charlotte, North Carolina

Consultant Applications Programming Aug. 1998 to Feb. 2009

As a Project Manager for a Web Services project:

• Analyzed, designed, developed and tested Web Service calls to mainframe Commercial Loans Automated Financial Systems (AFS) CICS online application. Successfully delivered the first four Commercial Loans Web Services to our Global Client Services Center on time and within budget. Received the Bank of America Spirit Medallion award for this project.

• Managed budget, estimates, and development team.

• Wrote design documents, program specifications, and Test Specifications.

As a Technical Lead for Commercial Loan Collateral application:

• Streamlined and standardized an IMS application. Resulted in cost savings in DASD, Tape, CPU, and Print. Reducing batch cycle processing time by 50%.

As an Analyst for Commercial Loan AFS conversion projects:

• Designed and developed 2 new processing groups for AFS application, and modified 40 interfaces with over 2,100 components. Conducted all testing phases. Installed the release with only 0.4% defects.

• Acted as liaison among business units, technical groups, and development team.

• Utilized Capability Maturity Model (CMM) Level II methodology to perform full life cycle conversion projects and enhancement projects.

• Responsible for gathering and analyzing requirements. Conducted data mapping.

• Analyzed data from AFS to AFS, and non-AFS to AFS.

• Developed EASYTRIEVE programs to do data analysis, and produced reports.

• Coordinated creation of High Level Documents, Low Level Design Document, Program Specification, and Test Specification.

• Developed COBOL, and EASYTRIEVE programs, and set up JCL to execute data conversions.

• Performed Unit Testing, System Testing, and Integrated System Testing.

PRIOR EXPERIENCE SUMMARY:

• EDS Canada – Professional Consultant on Y2K Project

• Canadian Surety Insurance Company – Business Analyst on a Data Warehouse conversion project

• Bank of Nova Scotia – Project Manager on multi-million dollar full life cycle projects

• Canada Wire and Cable Incorporated – System Analyst on manufacturing applications

• Connaught Laboratory Limited – Programmer Analyst on financial applications

• Ingersoll Rand Canada Incorporated – Programmer Analyst on manufacturing applications

• Ronalds Printing Limited – Programmer Analyst on financial applications

EDUCATION, TRAINING, AND CERTIFICATION

2006 CICS/TS Web Services

2005 Capability Maturity Model (CMM) - Level II certified

2002 Automated Financial Systems (AFS) Level III Technical training

1980 Yourdon Structured Analysis and System Specification training

1980 Yourdon Structured Programming training

1977 Data Processing Diploma, Dawson College, Montreal, Quebec, Canada

AWARDS:

• Bank of America Spirit Medallion Award.

• The President’s Volunteer Service Award, Team BofA Platinum, and Gold Circle Award.

• Toastmaster Awards: Best Speaker, Best Evaluator, and Best Table Topics.

COMMUNITY INVOLEMENT:

• Associate Connection Chair and Board member, Diversity Network, Team Bank of America.

• Election Governor, and Treasurer, Asian Leadership Network, Associate Affinity.

• Tai Chi Exercise Instructor, Recreation Outreach Center, and Senior Centers.

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