Raquel Watkins
***** ***** ***** *****, ********, CA 92592
Cell: 760-***-****
j6sprr@r.postjobfree.com
Medical Biller/Insurance Coder
Objective
To secure a responsible position in the Medical Billing, Insurance Coding and Customer Service field where my training and skills can be effectively utilized.
Education
United Education International College – San Marcos, CA 08/11- Present
Medical Billing and Insurance Coding
Perfect Attendance Award
Cumulative GPA: 4.0
Student of the Month Award
Mentor for incoming students
Office Skills Computer Skills Certifications
Filing
Administration
Appointment Scheduling
Medical Terminology Spreadsheets/Reports
MS Word
MS Excel
MS Powerpoint
MS Publisher HIPAA Certified
CPR Healthcare Certified
Insurance Claim Forms
Procedural/Diagnostic Coding
Explanation of EOB
Medical Records Medcin/EHR
Medisoft
Experience
Zimmer Dental – Carlsbad, CA 2006-2011
Customer Service Representative
Handled multifaceted clerical tasks (e.g., data entry, filing, faxing, copying)
Preserved customer care/client relations
Created new customer accounts and updated existing customer accounts
Solved customer issues and concerns in a timely manner
Accurately entered customer orders into computer system
Newgen Results Corporation – San Diego, CA 1999-2006
Customer Service Representative
Preserved customer care/client relations
Updated customer accounts and set up new customer accounts
Filing, faxing, typing, copying, interoffice mailing
Scheduled appointments in Outlook daily